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Customer Service Front Desk

Location:
Pretoria, Gauteng, South Africa
Salary:
MARKET RELATED
Posted:
October 22, 2018

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Resume:

RAMPHEKOA MOTHWA DAPHNEY

**** *********** *** *

Harlequin fish Street

Midrand

1685

+27-79-330-****/email ac7gld@r.postjobfree.com

PERSONAL DETAILS

Surname : Ramphekoa

Names : Mothwa Daphney

Gender : Female

Marital Status : Single

ID Number : 891***-****-** 9

Date of Birth : 1989/11/03

Nationality : South African

Home Language : Pedi

Other Languages : English, Zulu and Tsonga

Race : African

Driver’s Licence : Code 10

Health : Good

Religion : Christian

HOBBIES AND INTERESTS

Reading

Chess

Learning new things

EDUCATIONAL QUALIFICATIONS

School Attended : Umqhele Comprehensive School

Highest Grade Passed : Matric

Subject Passed : English (HG)

: Sepedi (HG)

: Mathematics (SG)

: Physical Science (SG)

: Biology (HG)

: Geography (HG)

Year Completed : 2007

Tertiary Qualifications

Integrated Training Solutions : OFFICE ADMINISTRATION CERTIFICATE

: Keyboarding

: Basic Concepts of Information Technology

: Office Procedures

: Business Communications

: Presentation

: 2011

Computer Skills

Computer Theory

Ms Word

Ms Excel (Spreadsheets)

Ms Access

Internet & E-mail

Word Processing

Other Skills and competencies

Comprehensive knowledge of handling front desk tasks.

Excellent communication, relationship building skills and polished telephone etiquettes.

Excellent attention to details and high accuracy levels both numerical and literate.

Positive attitude, flexible and able to adapt easily to new situations.

Self-motivated with excellent customer service skills.

Dedicated and resilient to any working environment

Has the ability to work well under pressure, handle multiple tasks and work proactively within a team setting.

Reliability.

My objective is to produce excellent work as l make use of the administrative experience gained in the educational environment as a receptionist. Also to gain the position of administration where I can maximize my organizational skills in a challenging environment for achieving a high degree of efficiency in my service with opportunities for professional and personal growth. I am also open to any other opportunities in any other field of work especially in the water plant, mining and power stations as per my recent qualifications.

Employment History

CWT (ADMINISTRATOR) JUNE 2014 TILL AUGUST 2018

RESPONSIBILITIES:

Greeting customers in a professional and courteous manner.

Perform the task of maintaining a tidy, orderly organized front desk and waiting area.

Preparing priced quotations for customers.

Handling petty cash and banking daily.

Handle the task of receiving incoming calls, taking both verbal and written messages.

Operating a switchboard.

Perform a variety of clerical duties such as typing documents as assigned.

Accept incoming deliveries and direct them appropriately.

Keeping attendance registers, sorting mails, filing, scanning and photocopying.

Managing student’s files and updating computerized records.

Sending emails and attending to customer queries.

Tekkie Town (Cashier) Jan 2014 – May 2014

RESPONSIBILITIES:

Compiling daily reports

Managing daily recons

Operating a till/cash register

REFEREES

Mrs. Charity Muradi

CIRCLE WAY TRAINING (Bethal)

Invictus Building

Bethal, 2310

Tel 017-****-***

Mr Morne Ludick

Tekkie Town (Centurion)

Centurion Mall

Tel 012-****-***

PERSONAL OUTLOOK

*I SEE MYSELF AS A SELF-MOTIVATED PERSON

*I AM NOT PERSONALLY RESTAINT TO TAKE LEADERSHIP IF THE NEED ARISES

*I SET HIGH STANDARD PERFOMANCE FOR MYSELF AND OTHERS

*I HAVE THE ABILITY TO WORK UNDER PRESSURE

*I CAN WORK INDEPENDENTLY AND HAVE EXCELLENT COMMUNICATION SKILLS.

*I BELIEVE THAT THROUGH DEDICATION AND HARD WORK, I CAN IMPROVE MYSELF FOR BOTH THE BENEFIT OF THE COMPANY AND MYSELF.



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