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Salesforce Sales

Hyderabad, Telangana, India
October 17, 2018

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Naga Praveen Mylavarapu

Email :

Contact : 201-***-****


Overall 7+ years of IT experience in Software development with strong technical skills including 4+ years of extensive experience in CRM platform.

Experienced in all phases of Software Development Life Cycle (SDLC) and project life cycle processes, highly skilled in (SFDC) development and implementation.

Worked on Data Cleansing for all the duplicate records that already exist across all data from an object and then cleaning up the duplicates by merging and deleting.

Experienced customizing standard objects Accounts, Contacts, Opportunities, Products, Price, books, cases, Leads, Reports and Dashboards.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Extensive experience in designing of custom objects, custom fields, pick list, role-based page layouts, Workflow Alerts, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards and Email generation according to application requirements.

Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.

Worked on Apex Triggers, Apex Classes, Visual force pages using Java Script function.

Experience working with Lightning components.

Familiar with the Lightning App Builder.

Added Customized tabs to Salesforce app& designed application for Tablet view.

Good development experience with Asynchronous apex such as Future methods, Queueable class, batch apex, Schedule apex. Extensive knowledge on Apex Web Services, Partner WSDL & Enterprise WSDL.

Extensive Experience with Mobile applications such as Salesforce1, IOS and windows apps.

Created lightning pages and customized them as per customer requirements.

Worked on salesforce integration using REST web service and Knowledge on salesforce integration using SOAP web service &Jitter-bit.

Proficient in Integration & migration processes.

Familiar with Data migration using Change sets, IDE, ANT migration tool.

Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.

Experience with tools like explorer, Migration, workbench, SOAP UI and Excel connector.

Thorough understanding and good experience on Data Loader/Data Import wizard.

Experience in Web services API for implementing web services in the application for access to data from different users.

Experience in Implementing and executing System Logs and Debug Logs.

Strong knowledge of sales, marketing, service, Call Centers and support automation.

Extensive experience of automating complex business processes using declarative features such as workflows, approval process, dynamic approval process, sharing rules and validation rules.

Experience with IDE tools: MyEclipse, Eclipse, JBuilder and Eclipse IDE Plug-in.

Involved in Custom Integration of Outbound Messages, Email Services, Security Controls, AppExchange Package &Custom Application, Sandbox data loading.

Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

Technical Skills:

Salesforce CRM, Salesforce SFA, Apex Classes, Apex Triggers, Apex Custom Controllers,Apex Data Loader, Apex WebServices, Visual Force Pages, Eclipse 3.4, IDE, SOQL,SOSL,Marketing Cloud, AppExchange, Exact Target, Analytical Snapshots, Workflows and Approvals, Sandbox Testing

Salesforce Tools

Eclipse, Eclipse IDE Plug-in, Explorer, Journey Builder, Canvas, Data Loader, Excel Connector, Platform, migrator tool, Lightning Components.


Oracle, MySQL

Programming Languages

APEX, JAVA, C, SQL, PL/SQL, Java Servlets, JSP

J2EE Technologies

EJB2.0, Servlets, JSP, JDBC

Markup Scripting Languages


web servers

Tomcat, WAMP (Windows, Apache PHP) server.

ETL Tools

Data Loader, Informatica

Operating Systems

Windows 98/NT/2000/2003/XP, UNIX, Linux


Certified Salesforce Administrator.

Certified Salesforce Developer.

Professional Experience:

CLIENT:HITACHI VANTARA, Santa Clara,CAJuly 2018- Till Date

Role: Sr. Salesforce Developer


Worked on various Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

Developed a management application for IFRS for getting the Revenue recognization with RevPro system using, Apex controllers, Visualforce and custom objects.

Working with management and end-users to create and manage workflow rules, data validation, processes and flows.

Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes.

Developed the Sales order and Service order in the SFDC staging environment.

Wrote the Custom Business logic using the Apex Classes and Triggers.

To push the code from Dev org to UAT and UAT to production used Bitbucket repository.

Worked with Pentaho and Mulesoft to parse the code from Salesforce to External Systems.

Works within established procedures to develop, test, implement, and maintain application software.

Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Created workflow rules and defined related tasks, email alerts, and field updates.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.

Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.

Add methods that can be called from Visualforce pages to Controller Extensions.

Actively involved with Business analysts, other developers, involved in enhancement of business modules using Standard and Custom Objects, formula logic, APEX classes, Triggers, Test Methods and writing SOQL queries.

Worked closely with UAT team in clarifying and resolving any issues while implementing projects.

Integrated the Web Services for extracting the data from external systems, and used the sandbox for testing to ensure minimum code coverage for the application to be migrated to production.

Worked with third party vendor to renew license for client.

Worked with FPX and Steelbrick CPQ. platform, Salesforce API, Sales Cloud, Live Agent,Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language,Triggers, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, AppExchange, Data Loader,FPXCPQ,SteelbrickCPQ,Pentaho,Mulesoft.

CLIENT:Vanguard Malvern, PAMarch 2017- June 2018

Role: Sr. Salesforce Developer /Administrator

Description:Vanguard is one of the world's largest investment companies, offering a large selection of low-cost mutual funds, ETFs, advice, and related services. Whether you are an individual investor or a financial professional, or you represent a corporate or institutional investor, you can benefit from our expertise, stability, and reliable investment approach.


Working in a fast-paced agile methodology with a sprint cycle of 10 days.

Managed the team resources, project timelines & integration process.

Worked on various Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

Experience on Lightning components.

Implemented lightening to build application.

Worked on Interfaces, Data Objects, Screen Flows, and Conversions according to business processes.

Developed Custom Report Types, Custom Reports (Lead Generation, Campaign, and Activity related reports), and Dashboards to meet the reporting needs of the organization.

Used Email Services to create Leads, Contacts, and Accounts from inbound emails.

Maintained various email templates for use in Workflows, Auto Assignment Rules, and Auto Response Rules as part of Leads Management in Sales Cloud.

Used the plugin for Eclipse IDE to develop, enhance, test, and deploy applications on the Salesforce Platform.

Developed Apex Classes, Apex Triggers, Custom Controllers, and Controller Extensions.

Integrated Salesforce with Informatica using REST API.

Configured Workflow Rules to increase visibility into the sales pipeline.

Deployed changes from sandbox to production environment using Change Sets.

Participated in KT sessions for business users and other associates working with SFDC.

Wrote multiple Visualforce Pages as per the Business requirements. Avoided various errors while assigning the Order to any Vendor.

Closely associated with the Business Team Product Owners in converting the business requirements into Technical solutions.

Supported Orders that are being pushed into salesforce from external systems. Designed and documented the complete process from a technical Perspective and discussed with Other Developers for a best possible flow.

Enhanced various existing integrations like changing custom settings to custom metadata type, removing custom settings from test class as we don’t need test data for custom settings.

Mentored junior developers in completing their tasks successfully.

Worked with REST API to parse the information from salesforce to external system.

Worked with Salesforce Support team for few of the Technical driving issues that we had Deactivated the Process builder for one of the salesforce Internal related issue as process builder can’t able to update the record at the same time where duplicate rule fires.

Maintained code coverage above 90% and actively helped RTE in case of any issues while deployments.

Environment: platform, Apex, REST API, Snapshot, Blocker, Visual Force pages,Schedule apex,Batch apex, Web services, triggers,Workflows, Custom Objects, Custom Tabs, custom fields, Lightning, platform Encryption, SVN, Users, role, profile.

CLIENT: FedEx, Pittsburgh, PAAug 2016 -Feb 2017

Role: Sr. Salesforce Developer /Administrator

Description: tFedEx serves more than 220 countries and territories and continues to offer new products and services around the globe. The FedEx strategy to compete collectively and operate independently provides a competitive advantage for our company. Our broad portfolio of services allows us to meet the needs of our customers, most of whom use services from two or more of our operating companies.


Worked on various salesforce standard objects like Accounts, Leads, Opportunities, Leads, cases, Campaign, Contacts, Reports and Dashboards.

Involved in various application setup activities and customized applications as per the required functional needs and built custom applications as per the required business needs.

Created Custom objects, Custom fields, page layouts, Record Types, Roll-up summary fields, Formula fields, and validation rules for customizing the application as per the business requirement.

Created custom profiles to provide/restrict data access to different users depending on their job responsibilities.

Good experience in developing Lightening Apps, Components, Controllers and Events.

Retrieved metadata Using ANT migration tool and performed changes locally.

Developed custom Visualforce page to automate Email Approvals and Parallel Approval steps.

Created an Apex class that uses Batch Apex to update Lead records.

Created Mail Merges, Visualforce Email Templates and automated to send Email notifications to the new users regarding the installation instructions.

Responsible for implementing complex Custom Approval processes.

Experience on integrating with Jenkins for continuous integration.

Created lookup and master detail relationships on the objects and created junctionobjects to establish connectivity among objects.

Extensively worked in importing, exporting and updating huge amounts of data by using tools like Data Loader, Bulk API.

Optimized the code to resolve SOQL 101 errors

Gathered user requirements and involved in application design discussions.

Was also involved in generation of rules to automate the process of Creating Project, Auto assignment of Task, auto opening of successor or predecessor tasks,

Learn Salesforce and Cloud Craze to understand how we can build impactful features for our overall vision and strategy

Created VF page to display all S-Object metadata on the Task template. These metadata were in turn used to dynamically display fields on Task Page.

Worked in Agile project model and involved in documenting IT Stories and scoping sprints

Worked on synching DocuSign status and saving the Docs in SFDC.

Was involved in integrating to external application using Rest API Calls.

Managed users, hierarchical roles, profiles, security controls and territory management.

Designed and generated triggers, VF pages.

Actively involved in fixing production issues.

Involved in setting up customer portal for better service process and solution management.

Environment: platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Email Services, HTML, Reports, Dashboards, JavaScript, Eclipse IDE Plug-in, Data Loader, Java Script, CSS.

CLIENT:Johnson Controls. Inc Milwaukee, WISept 2015- July 2016

Role: Salesforce Developer /Administrator

Description:Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. The company creates intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems. They are committed to helping their customers win and creating greater value for all their stakeholders through strategic focus on other buildings and energy growth platforms.


Experience working with IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.

Experience working with IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.

Developed email-to-case functionality to captures customer inquiries in the Service Cloud.

Implemented requirements on platform and IDE Plug-in using Eclipse.

Performed Developer and Administrator roles.

Worked on various standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.

Created Custom Objects and defined lookup and master-detail relationships on objects and created junction objects to establish many-to-many relationship among objects.

Expertise in Service Cloud Applications, Automation of Case Management.

Provided training to internal business users to use application and develop their own custom reports.

Created various profiles and configured permissions based on organizational hierarchy requirements.

Used sandbox for testing and migrated code to deployment instance after testing.

Supported data migration activities for migrating data from various business centers and business center users with the support of

Implemented Apex Classes & Triggers and linked them to manage workflows implemented in system.

Implemented various Custom Reports and deployed them for different business user levels.

Environment: Windows XP, Platform, Salesforce Enterprise Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Eclipse Plug-in, sandbox data load, Email Services, Security Controls, Sandbox data loading.

CLIENT: Auto RABIT, IndiaAug2013-June2015

Role: Salesforce Developer /Administrator


Developed couple of small visual force pages there by helping other developers in the team.

Used field level security, profiles and audit trail setup to ensure that protected data is only with authorized users.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application.

Created profiles and implemented Object, field level security to hide critical information on the profile users.

Created summary reports, matrix reports, pie chart and dashboards to assist managers to better utilize Salesforce as a sales tool.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Worked Extensively on Integrating Sales force with an external Legacy System through SOAP based web services and Outbound Messaging.

Used custom tabs to monitor the use of company applications by customers and licensed users.

Started writing the Schedule/batch class for various business needs.

Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.

Environment: platform, Apex Language, Visual Force (Pages, Component & Controllers) Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Batch apex, schedule apex.

CLIENT: GSSInfoTech, IndiaJan 2011-July 2013

Role: Java Developer


Developed beans for business logic and utility packs mapping database entities.

Configured deployment descriptor specifying data environment.

Presented designs and concepts to Clients and the Management for review.

Involved in writing SQL queries and stored procedures.

Responsible for web hosting and the installation of e-mails and forms.

Developed Message Driven Bean components in WebSphere MQ Series to manage the backend transactions and e-mailing (using JMS and IMAP).

Documented, prepared help files, user guide and trained end users.

Environment:HTML, CSS, JavaScript, Flash, Core Java, JMS, IMAP, Servlets, SQL, Java Script.

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