Project Manager It

Sudha Ravireddy

**+ Years in IT Project Leadership Program Management SQA leader Government, Banking & Insurance Sectors Legacy Systems Modernization

Email: *********@*****.*** Phone: +1-614-***-**** Sudha Ravireddy LinkedIn

Professional Summary

Experienced and results-driven Project Manager with over 18 years of success managing and delivering complex, cross-functional IT initiatives across public sector and Fortune 500 companies.

Led high-impact, multi-agency projects to modernize and integrate public benefit systems, serving millions of Ohio residents. Accountable for the successful execution of statewide technology initiatives with a strong focus on inter-agency coordination, stakeholder alignment, and regulatory compliance.

Specialized in creating and implementing SQA strategies for legacy systems transforming into scalable, secure, and integrated enterprise platforms. Proven track record in leading SQA strategies for the Ohio Integrated Eligibility System (OIES), supporting programs such as Medicaid, SNAP, TANF, Childcare, Managed Care Enrollment, and SACWIS

Led cross-functional efforts to identify, prioritize, and remediate technical debt across legacy systems, aligning modernization with delivery timelines and business goals. Integrated debt management into project planning, improving system performance, release quality, and long-term maintainability.

Managed enterprise-wide transformation initiatives for Nationwide’s Property & Casualty billing and policy systems, leading integrated releases across front-end portals, billing engines, and policy servicing platforms. Drove strategic alignment across distributed teams and business verticals.

Adept at leading end-to-end project lifecycles from planning and estimation through execution, deployment, and post-implementation review.

A trusted leader who excels at collaborating with cross-departmental teams, third-party vendors, and executive stakeholders to align project goals with organizational priorities.

Demonstrated expertise in enterprise-scale system implementations, including eligibility systems, ERP integrations, identity management (SSO/MFA), business intelligence platforms, and infrastructure upgrades.

Proven ability to manage risk, control project scope and costs, and ensure delivery on schedule and within budget. Skilled in Agile, Scrum, and Waterfall methodologies, with experience in both technical and functional domains.

Recognized for driving excellence through structured project governance, proactive issue resolution, and a deep understanding of how technology impacts business strategy.

Key responsibilities include:

• Building and managing high-performance project teams

• Aligning deliverables with strategic goals and business case benefits

• Project estimation, resource planning, and milestone tracking

• Creating stakeholder communication plans and reporting structures

• Managing vendor deliverables and partner integrations

• Leading governance meetings, steering committees, and change control boards

• Delivering dashboards and KPI-based performance reports to PMO and C-suite

Professional Experience

State of Ohio – Department of Administrative Services

Program Manager – Ohio Benefits Integrated Eligibility System-November 2016 – Present

Key Contributions:

Led the end-to-end delivery of multiple large-scale, high-visibility statewide releases, overseeing all project phases including initiation, planning, execution, monitoring, and closure.

Managed the coordination and integration of work across diverse stakeholder groups including Ohio Department of JFS (Job and Family Services), Ohio Department of Medicaid (ODM), Department of Children and Youth (DCY), and external vendor Accenture, ensuring alignment on timelines, deliverables, and quality standards.

Led initiatives to identify, assess, and remediate technical debt across enterprise systems, aligning modernization efforts with long-term delivery goals and stakeholder priorities.

Collaborated with architecture, development, and QA leads to catalog legacy pain points—including outdated code, inefficient workflows, and unsupported technologies—impacting performance, scalability, and compliance.

Integrated technical debt backlog into project planning and sprint cycles, balancing immediate delivery needs with proactive system improvement goals.

Facilitated impact analysis and prioritization workshops with cross-functional teams to ensure technical debt resolution aligned with business value and strategic objectives.

Oversaw refactoring and system simplification initiatives as part of broader transformation programs, resulting in improved test coverage, release velocity, and defect prevention.

Ensured visibility of technical debt through dashboards, release notes, and PMO-level reporting; provided recommendations on trade-offs, risk mitigation, and roadmap alignment.

Advocated for sustainable delivery practices by embedding technical health checkpoints into release readiness reviews and change control processes.

Developed detailed project schedules, tracked dependencies, resolved cross-functional conflicts, and ensured readiness for go-live through structured go/no-go criteria and stakeholder sign-offs. Worked across technical teams, policy advisors, and business users to validate scope, mitigate risks, and manage change requests through formal change control processes. Ensured seamless communication through weekly status meetings, risk reviews, and real-time reporting dashboards presented to PMO leadership and executive sponsors.

Acted as the key liaison between business stakeholders (JFS, ODM, DCY), third-party vendors (Accenture), and internal IT units. Facilitated stakeholder alignment through structured governance meetings, steering committee presentations, and issue resolution sessions.

Developed comprehensive project plans, defined success criteria, and managed scope creep through rigorous change control processes. Continuously monitored progress against the baseline schedule and budget, mitigating delays through proactive planning.

Directed SQA strategies as an integral part of project execution. Created overall testing strategy working with SQA leads, coordinated tester onboarding, and ensured timely validation of system changes and enhancements across portals. Coordinated UAT (User Acceptance Testing) cycles and ensured timely sign-offs from business stakeholders.

Identified, assessed, and mitigated risks across multiple agency partners and technology systems. Led risk workshops, developed contingency plans, and ensured transparent tracking through issue/risk logs reported to the PMO.

Oversaw release planning activities including environment provisioning, data migration, test completion, and defect resolution. Led go/no-go decision-making by ensuring all quality gates and stakeholder approvals were met.

Built and maintained real-time dashboards and reports using Excel and SharePoint to track UAT status, defect trends, execution metrics, and release readiness. Presented weekly updates to PMO leaders and agency sponsors.

Standardized project documentation, testing processes, and reporting formats. Led retrospectives to identify lessons learned and apply them to future releases, contributing to organizational knowledge and PM maturity.

Managed the rollout of Human-Centered Design (HCD) updates, SSO/MFA authentication enhancements, and statewide infrastructure refreshes, ensuring seamless delivery without disrupting ongoing operations.

Nationwide Insurance – Billing & Product Simplification Programs

Project Manager – Enterprise Policy & Billing System Transformation-June 2013 – November 2016

Key Contributions:

Directed efforts across multiple teams—automation, SOA/API integration, data warehouse, and business SMEs—ensuring seamless communication and deliverable alignment across workstreams.

Facilitated sprint planning, backlog refinement, and daily stand-ups. Defined epics and stories aligned to business objectives. Maintained velocity tracking and sprint metrics across sprints.

Worked closely with business analysts and configuration teams to assess the downstream impact of change requests. Ensured that all changes were formally evaluated and properly incorporated into delivery schedules.

Collaborated with third-party vendors to manage dependencies and milestones. Maintained alignment on SLAs and deliverables to minimize risk to release timelines.

Authored charters, RACI matrices, RAID logs, and communication plans. Ensured proper documentation of project scope, objectives, and delivery approach for internal audits and PMO review.

Aligned technical teams, QA leads, and business stakeholders for release planning. Conducted mock cutovers and deployment rehearsals to ensure readiness.

Tracked project budgets, forecasted resource allocations, and coordinated with department finance teams to align cost centers with delivery schedules.

Delivered weekly reports on milestones, burn-down charts, blockers, and key metrics to executive sponsors and business leaders. Conducted executive steering meetings and readiness reviews.

JPMorgan Chase – Mortgage Express Data Modernization

Project Analyst – Capital Markets Data & Regulatory Reporting-June 2012 – June 2013

Key Contributions:

Assisted in the creation of detailed project schedules, tracking milestones, deliverables, and critical path activities. Used status dashboards and Gantt charts to report progress to PMO.

Collaborated with business analysts, data teams, developers, and QA to validate business requirements and ensure timely delivery of project tasks.

Tracked project risks and issues and escalated blockers to senior management. Facilitated daily stand-ups and weekly stakeholder meetings to keep communication flowing.

Managed testing deliverables for the new data warehouse including mapping validation, regression testing, and production cutover readiness.

Created traceability matrices, test coverage reports, and defect summaries for inclusion in audit documentation and post-implementation reviews.

Cognizant Technology Solutions

Senior QA Analyst-Dec 2007 – Jan 2011

XL Insurance

Led quality assurance for the GENIUS policy lifecycle platform during a large-scale transition of the Brazilian property and casualty business from vendor-managed systems to in-house infrastructure.

Designed and executed comprehensive test strategies for underwriting, policy issuance, claims, and regulatory compliance workflows integrated across web, mainframe, and batch systems.

Developed and maintained automated test suites using QTP to accelerate regression coverage for critical business functions.

Validated ETL pipelines and data warehouse flows for accurate policy and claims reporting using Informatica.

Ensured audit traceability and compliance with international insurance reporting requirements by maintaining thorough defect logs, test results, and documentation packages.

Supported rapid Agile-based delivery cycles and collaborated closely with global QA teams and business analysts across time zones.

ACE Insurance

Participated in the GENIUS/Meridian consolidation project aimed at standardizing core insurance processing across multiple European markets.

Led QA efforts for policy, claims, and finance modules, validating data consistency during ETL processes and ensuring clean migration from legacy Meridian systems to the GENIUS platform.

Created and executed cross-functional test cases, including interface testing, data reconciliation, and user interface validation.

Collaborated with data architects to validate Informatica transformation logic, field mappings, and business rules.

Developed reusable regression packs and test documentation to support multi-country rollout timelines.

United Health Group (UHG)

Provided QA support during the COSMOS system migration from Unisys mainframes to IBM mainframes, which impacted claims processing, appointment scheduling, and customer service.

Validated backend claim processing accuracy, data movement, and compliance with healthcare regulations across platforms.

Developed and executed functional and integration test cases for QSTAR and CPW, UHG’s proprietary front-end interfaces to the COSMOS system.

Collaborated with business analysts and system engineers to resolve data discrepancies and ensure clean cutover during the system transition.

Infosys Technologies

Software Engineer – Client Profile Management

Jul 2007 – Dec 2007

Supported QA and validation of Client Profile, a financial profiling tool used by global banking clients to assess and manage high-net-worth portfolios.

Designed UAT test plans to validate features related to personal details, asset categories, financial statements, and risk profiling.

Conducted manual testing across modules, recorded results, and worked closely with onshore teams to ensure requirements traceability and test case alignment.

Participated in daily defect triages, status calls, and test reviews with the product owners and end users to support fast-turnaround delivery cycles.

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