OBJECTIVE / SUMMARY
To attain a supportive role where database programming, analysis, design and testing add value to operations. Applications include Health Systems, Insurance, Medicare, Medicaid, Department of Defense.
Database and data warehouse development and support, SQL Server 2014, 2012, 2008 and 2000, DB2. Actuate SQL-based reporting. WinBatch scripting (ODBC, ADO). Basic SSIS and SSRS. iWay. 4D relational database. Some XML via Sql Server. ETL. DTS. Exposure to DOS and Windows/VB scripting. Some Business Objects, Oracle exposure, problem tracking via Remedy. Light Cold Fusion and C#. Exports from databases to Excel for user reporting. Access / Teradata monthly reports. Cobol.
Bachelors of Business. Major: Information Systems.
Old Dominion University, Norfolk, VA
WORK EXPERIENCE, INFORMATION TECHNOLOGY
6/2017 – present IT Applications Developer (Trillium Health Resources)
Sql Server 2014, table indexing, ETL, data extracts, analysis, queries, SSIS, database tuning, user interface application administration. SQL Reporting via SSRS. C# exposure; modifications to existing text-to-database solution, testing, working through tutorial examples.
6/2016 – 5/2017 Database Developer (InOutsource Consulting)
Business Intelligence, Sql Server 2014, queries, table creation, sql scripts, data mapping. Data migration from legacy legal records management systems into web-based FileTrail Information Governance system, both on-premise and cloud for law firms.
8/2014 – 6/2016 Data Analyst (Farm Bureau Insurance)
SQL query writing, Data Aggregation for Dashboards, Actuate SQL-based reporting, Advanced Query Tool (AQT), database work, DB2, ETL with iWay. Support and development in the data warehouse and data mart. DOS scripting. File Transfer Protocol FTP. Some Business Objects.
8/2013 – 8/2014 Database Programmer (Adreima)
Database work in 4D (relational db based on sets and arrays), a relational database. Patient revenue cycle. Payments, charges, collections, reconciliations.
Interact with relational databases on a daily basis. Extract data by building queries via user interface, create complex queries, analyze data imports for trends and process inbound files with some client interaction.
Write queries to extract data from database
Update existing programs to create efficiency
Implement & customize new clients into the software system
Interface support – Running manual import/export routines
Monitor systems activity and produce usage reports, monitor error reports and isolate probable causes of problems.
Data Confirmation & QA – monitor, research, and analyze data import results for irregularities
Research, compile and summarize reports as requested by management with clarity and accuracy. (with particular emphasis on Excel)
Test internal software upgrades/changes before widespread deployment
Establish and maintain effective working relationships with end users, vendors and managers.
Respond to and resolve help desk calls for onsite and remote users in a timely and effective manner.
7/2011 – 8/2013 John Karr, temp employment
4/2013 – 8/2013 IT Analyst, Business Manager (Premier Physical Therapy)
billing software, electronic medical record, patient scheduling, collections, claims, various Excel reports, payroll, social media and website support.
1/2013 – 4/2013 Developer (AlphaCM, NC)
Software development and support in Sql Server 2008 R2. Troubleshooting and resolution of problem tickets on Sql Server stored procedures, reports and data feeds.
6/2012 – 12/2012 SQL Data Analyst (contract to Blue Cross Blue Shield, NC)
Troubleshooting, testing, and developing Teradata queries and macros, search for efficiencies, data flow diagrams, take ownership of processes, serve as a backup to Financial Analysts. Similar work in Microsoft Access. Ran Access / Teradata monthly reports.
3/2012 – 6/2012 Programmer Analyst (contract to RTI)
Development and support, Sql Server 2005 and 2008. (queries, stored procs, sql scripts)
Development and Support of Deltek’s Vision product, an Enterprise Resource Planning (ERP) tool, SQL Server ties, configure workflows, system administration.
Light Cold Fusion tasks.
11/2011 – 3/2012 Sql Server contractor (contract to iPro)
End Stage Renal Disease (ESRD) Network IT Support.
Database support and development in Sql Server for 18 ESRD Networks and Central Repository. (queries, stored procs, sql scripts, troubleshooting errors, Access reports.)
7/2011 - 11/2011 Sql Data Analyst / Operations Specialist (contract to Lenovo)
ETL and Sql Server w/ Marketing and Sales Database.
Sql Server 2008, DOS and Unix scripting for ETL support and development in the Marketing Data Warehouse.
DTS (Data Transformation Services). Cast Iron. Some Cast Iron (Orchestration) and Responsys (Oracle queries) cloud processing.
2/2007 – 7/2011 IT Analyst (database development and support), Duke Medicine
Development and Support of the Novius Data Warehouse (NDW) via SQL Server 2008.
2nd Tier on-call support for NDW and scripts on the Olie server. Development as SQL query writing, table creation, stored procedures, scheduled streams and jobs. Several basic SSIS modules to export table data, recently in XML format to export to another department and outside vendors for IPPS, OPPS, HIC Medicare reporting. This data is then used for national comparisons in such media as U.S. News and World Report.
Gather requirements from users and create design documents that help serve in the testing and verification phases of project implementation. Develop queries to project future results and troubleshoot for pre- and post-implementation, and deliver spreadsheets displaying results to users. Develop scripts in WinBatch (ODBC, ADO) to interrogate the data warehouse and format transactions to feed the Siemens Invision system for hospitals and inbound systems that receive clinic data. Created winbatch scripts that extract from an external Oracle datawarehouse using OO40 dynasets method. Highlights include:
Complex queries, table creation, manipulation, extraction and Scheduled Streams and Jobs for high-profile table exports for use by other departments for vendor competitive analysis. Most recently exported data in XML format, including IPPS, OPPS, and HIC files for Medicare.
Work with users to develop automated processes including charity care, transferring charges, bill holds, posting account messages, updating user defined areas.
Creation of stored procedures, tables (including global temp tables), and daily queries in Transact-SQL.
Created a Winbatch Extract Transform Load ( ETL ) process to the data warehouse that handled approximately 3 million records each day.
Devised ODBC common ‘black box’ script to monitor status of some sixty production scripts. This script inserts and updates a common SQL Server table for script status.
Pioneered use of ODBC and ADO calls via Winbatch scripts to the Novius Data Warehouse to format Siemens update transactions.
Created an uber common batching script that runs 17 hours a day, easing development of transaction scripts of staff by thirty percent.
Maintain an inherited FISS Access database with Visual Basic modules that tie into the state Medicare vendor system with mainframe emulation and Visual Basic screen scraping.
Created new winbatch scripts that extract data from an Oracle datawarehouse using OO40 dynasets via the OraDatabase.CreateDynaset method.
Exports to Excel for user reports.
10/2005 – 1/2007 contract Programmer / Analyst to NC Dept. Health Human Services (DHHS)
Adhoc reporting using the Affinity Query Language. Some Access w/ Visual Basic. Some TCL Scripting.
Environment: Unix, Intersystem's Cache, Windows operating systems, RS6000 client servers, Microsoft Access, Crystal, Visual Basic, RDBMS, EDI, HLT SQL Connect, FTP and Unix editor.
05/2003 – 10/2005 UNC Healthcare, Applications System Analyst / Programmer II
COBOL, CICS, SIEMENS SMS INVISION, SOFTWARE INSTALLATION/UPGRADE, AD HOC Reporting with Business Objects and Siemens Adhocs, Troubleshooting, Problem resolution.
Regularly run production emulation of DAYEND processing.
Provide technical support for the on-line and batch Siemens (SMS) applications: Patient Management, Patient Accounting, Resource Scheduling, Physician’s Order Entry. Oncall support for all ICO applications including day-end processing. Liaison between vendor support personnel and the user department to resolve production problems. Work with user departments using Siemens applications in the development of new features and system functionality to facilitate department information and data flow work processes to improve communications, productivity, and meet organization business objectives.
2003 – 1987 Other mainframe Programming and analysis, contract and staff positions.