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Customer Service Sales

Marrakesh, Marrakesh-Safi, Morocco
October 13, 2018

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Curriculum Vitae

Personal Information

Date of Birth : 24 April 1984

Nationality : Moroccan

Marital Status : Single

Gender : Female

Contact : +974-******** (Mobile)

Email :


I am a motivated person who is committed to delivering service demanded by the customer. I believe in co-ordination, team work. I seek new ways to improve and adopt changes to pursue a challenging and rewarding career. I learned in my working experience how to deal with very difficult situations which demands quick and viable solutions.

Career History

Park Line Education Centre - Qatar (April, 2018 up to date)

Receptionist & secretary

Handling many duties on daily operations including:

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Distributing tasks on teachers after discussing it and getting it approved by GM.

Entering data for newly enrolled students.

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

North Africa Services Insurance Company, Casablanca - Morocco (February, 2017 March, 2018)

Executive Secretary.

Responsible of organizing, supporting of administrative activities that facilitates the smooth running of work, business travel and major events arrangements.

I was also handling other HR duties of developing and managing employment programs, salary compensation and job evaluations, benefits, promotions, equal opportunity initiatives, education and training programs. In addition to handling PR and Marketing campaigns.

Medical Clinic, Casablanca - Morocco (January 2015 August 2015)

Trainee - Receptionist & secretary.

Registration Patients and guiding them, recording appointments and surgical procedures, all other receptionist duties.

Auditing Company, Casablanca Morocco (January 2015 June 2015)

Trainee - Receptionist.

Greeting customers, handling and following up on all customer issues, paying bills, sales and procurement activities and office documentation.

Constructions Materials Company, Casablanca Morocco (July 2013 October 2013)

Trainee - Receptionist & secretary.

Reporting any shortage of materials, recording customer orders, handling clients calls and queries.

Auditing Company, Casablanca Morocco (January 2015 June 2015)

Trainee - Receptionist.

Greeting customers, handling and following up on all customer issues.

Neda Electronics Company, Casablanca Morocco (January 2010 June 2011)


Handling customer orders and complaints, follow up on after sale services, participating in marketing companies, maintaining records of sales and purchases.


Diploma of Social Sciences - University of Social Sciences Casablanca, Morocco.

Diploma of Accounting Institute of Applied Technologies, Casablanca, Morocco.

Computer Diploma Alsalam Institute, Casablanca, Morocco.


- Arabic: Mother Tongue.

- French: medium command of written/spoken

- English: medium command of written/spoken.

Hobbies & Interests

Computer Traveling.

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