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QA Consultant (CTFL/PSM I)

Kuala Lumpur, 50350, Malaysia
October 12, 2018

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Jalan Putra *****

Kuala Lumpur, Malaysia

Mobile Number: +601********

Email Address:


Overall 7years of experience in the field of Information Technology, with particular expertise in Manual and Functional Automation Software Testing from different business application sectors such as in Telecommunications Industry, Retail Industry (POS Applications), Bank Industry (Core Banking Applications), Media Industry, Pharmaceutical Industry, Agricultural Industry. In depth knowledge of Software Test Life Cycle and different Testing Methodologies. Maintains positive outlook and demonstrates superior flexibility and dedication on every assigned project.

Personal Information:

Age: 26 years old

Date of Birth: 30 July 1992

Place of Birth: Lubang, Occidental Mindoro Philippines

Gender : Female

Citizenship: Filipino

Civil Status: Single

Religion: Christian

Key Skills:

■Certified ISTQB – Foundation Level

■Professional Scrum Master I

■Manual/Automation Testing

■Software QA Testing Methodologies

■Software Defect/Bug Tracking using Spira/Star Team/JIRA

■Telecom Domain / POS Applications / Core Banking Applications

■Inventory / Billing / Web Network Ticket Tracker Systems

■Mobile Application / SAP System / Editing and Project Management plugin for Adobe, Premiere and Pro CC

■Understanding Financial Transactions, Accounting / General Ledger Entries

■Technical Software Training

■Systems Documentation

■MS SQL Server Management Studio 17/Microsoft SQL Server 2008

■Toad (SQL) / Web Service Client

■HP Application Lifecycle Management (ALM) / HP Unified Functional Testing (UFT) / HP (ALM) Lab Management / HP Mobile Center (MC)

■Software Quality Systems (SQS)


■Microsoft Test Management Tool / Team Foundation Server (TFS)

■Silk Central Tool Manager (SCTM) / Silk Test

■MS Office Applications


Work Experience:


(Subsidiary of Arvato AG under Bertelsmann Group in Germany)

Suite 26-10, Level 26, G-Tower

199, Jalan Tun Razak

50400 Kuala Lumpur Malaysia

Current Position/Title : QA Consultant

Area/Department : SAP – Test Management Office

Employment Duration : April 18, 2016 – Present

1.Primary Responsibilities:

-Review requirements, specifications and technical design documents to provide timely and meaningful feedback

-Design, develop and execute automation test scripts/business components using HP UFT automation tool integrated with HP ALM or HP Mobile Center and ensure compliance to all test plans

-Design and execute test cases using Software Quality Systems (SQS)

-Coordinate with the team to assist in developing all resources for projects

-Develop and maintain efficient quality assurance tests

-Liaise with internal teams (e.g. developers and product managers) to identify system requirements

-Prepares report for all test activities using HP ALM and collaborate with the team to evaluate all documents

-Perform compatibility test for all component tests and design all user cases as per user requirement

-Provide required assistance to the team on technical issues encountered using the current available Testing tools

-Document and compile project deliverables for audit and review purposes

-Estimate, prioritize, plan and coordinate testing activities

-Provide Proof of Concept to different customers on Automation Testing using current available HP Testing Tools or what is required

-Build and maintain good working relationship with the customers

-Stay up-to-date with new testing tools and test strategies

2.Projects Handled:

■Mobile Automation Testing

-Successful setup of Mobile Center Server/Connector and Device Connectivity (android and iOS)

-Provided a demo of the overall process of Mobile Automation Testing using full integration of HP ALM to HP UFT to run the automated test scripts for dedicated test machines

■LL E2E (Stock-in to Sales Order Process) Automation Testing

-Lekkerland is one of the biggest supplier of tobacco goods, food-to-go, snacks, drinks, electronic value and much more throughout Europe

-Design, develop and execute test scripts in SAP systems (such as ERP/EWM/SCM Integration System and ERP Development System) using HP UFT tool integrated to HP ALM

■FarmPilot Automation Testing

-FarmPilot is the manufacturer-independent online portal from Arvato systems that interconnects agricultural machinery, end devices, and software programs.

-Design, develop and execute test scripts in Web and Mobile Application using HP UFT tool integrated to HP Mobile Center and HP ALM

■Corporate Serialization Database (CSDB)

-arvato’s modular IT solution for serialization management in healthcare companies which can be used at both corporate/enterprise level and site level

-Design and execute Test cases using SQS tool integrated to TestComplete Automation tool; perform explaratory testing in the CSDB-GUI

-Was sent to Germany for 1month to be trained how to use SQS Tool and CSDB familiarity


(Independent Software Testing Company)

Suite 14, Avenue Business Centre

1B-15, Block 1B, Plaza Sentral

Jalan Stesen Sentral 5, KL Sentral

50470 Kuala Lumpur, Malaysia

Current Position/Title : Test Engineer

Area/Department : Testing Team

Employment Duration : April 14, 2014 – January 31, 2016

1.Projects Handled:

■Client: AmBank Group, Malaysia

Duration: October 02, 2014 – January 29, 2016

-Deployed as Professional Tester, under Functional and Process – AmHorizon (Phase II Project). This is a Migration Project of Deposit Accts (Foreign Currency)/Hire Purchase/Loans Mortgage/MBS/MBS Interfaces/FCAS Systems to AMBANK CORE BANKING SYSTEM

-Functions as QA Tester, involving General Ledger/Accounting Entries verification

-Performs Functional and Regression Testing on AmBanCS Application

-Familiarity with the expected Debit/Credit entries on every financial transactions

-Performs verification of financial/accounting reports such as General Ledger Entries, Reconciliation, Suspense and Balance Checking

-Verified financial transactions from third party systems interface to AmBanCS (Payroll, CMS, CardPro, ICS, IB, HRMS, AmWins, etc..)

-Uses Qlikview Application as query-based tool for any financial transactions related and data extraction

-Familiarity with applicable Business Processes

-Ensure General Ledger entries are adhered to Business Requirements stated in Functional Specifications

-Uses Silk Central Tool Manager as Test Management Tool and Star Team as Defect Tracking Tool

-Log defects and monitor its status up until the retesting state using Star Team

-Provides daily status update on Testing

-Update testcases needed for every project release during the Tactical Solutions (Phase I Enhancements) Testing

-Document and compile project deliverables for audit and review purposes

-Assure business requirements have been properly met as defined by the system users

-Provides knowledge transfer to team members referring to functional and General Ledger entries

-Provides assistance to the other Test Engineers in the review of test cases to ensure transactions are performed according to valid Banking Business Scenarios

-Provides support during production deployment of GST implementation

-Perform other duties of a similar nature or level or as assigned by superior from time to time

-Secures sign-off/approval of all testing related documents

■Client: KWSP (Kumpulan Wang Simpangan Pekerja), Malaysia

Duration: June - August 2014

-This project is regarding implementation of test execution using Silk Test Automation Tool against the traditional Manual Testing

-Prepares initial 10 Test Scenarios, Test Data, and Control File for Automation Testing Execution

-Provides hands-on demonstration on how to create test cases for initial 10 Test Scenarios to run in Silk Test Automation Tool

-Monitor and examine the remaining test cases prepared and executed by the client

-Provides sign off on the implementation of Silk Test Automation Tool

-Minimal exposure on Silk Test Automation Tool

■Client: Universiti Malaya

On-site Training (Testing Process and Testing Tools)

-Provided training to client on activities such as preparation of Test Scenarios and Test Cases along with Test Execution

-Prepares training materials such as presentations, handouts/user guidelines and other related documents

-Conduct demonstration of testing tools: HP Application Lifecycle Management and HP Unified Functional Testing (formerly known as QTP)

-Evaluate trainees (Client) through hands-on activities related to preparing test steps and test execution


(Telecommunications Provider)

7F Makati General Office Bldg., Legaspi cor.

Dela Rosa St., Makati City Philippines 1227

Current Position/Title : Software QA Tester

Area/Department : CLARITY / IT-OSS

Employment Duration : June 17, 2013 – April 11, 2014

Acquired Skills:

1.Software QA Testing

■Study Business Requirements Specification(BRS) of the System

■Develop Test Cases/Test Scripts, Test Scenarios, Test Plan, Test Progress Report or any other Testing related documents

■Preparing and executing Test Cases using the channels like IVR, SMS/IVR

■Provide Test Analysis

■Check/Review Test Cases

■Execute Test Cases manually and validate results

■Manage and/or conduct testing activities such as System Acceptance Test (SAT), Integration Acceptance Test (IAT), User Acceptance Test (UAT), Operation Acceptance Test (OAT) and etc.

■Performs Sanity, Unit, Functional, Integration, System, Regression, Graphical User Interface (GUI), Data Interface/Migration and Performance/Stress Testing Methodologies

■Manage Testing Tool (Web Service Client, SQL Toad)

■Create SQL queries for testing validation/verification purposes

■Uses Spira Team Software as Project & Test Management Tool and for Bug tracking purposes

■Work with the developers for the defect fixes

■Provides support to other teams to create and assign number blocks and to close the Service Order using Clarity environments such as C10SAT and C10BAU

■Develops User Manual of the software application to be tested

■Prepares Test Acceptance Report (TAR)

■Secure sign-off/approval of all testing related documents

2.Projects Handled

■i-RMIS (Installation-Repair Materials Inventory System)

-inventory of all materials for MSI/DSL Installation activities and repair. Includes base stock management functionalities like replenishment and recovery of materials, RO (requisition order) generation, escalation and approvals.

■MSI Billing/SO FRM (Service Order Fixed Rate Monthly)

-Web-based application which processed all Clarity-provisioned Service Orders dispatched to OAOP Contractors for billing and inspection for compliance to standards. Contractors are guaranteed of a monthly fixed rate subject to incentives and penalties anchored on speed and quality of installation and volume of SOs installed based on pipeline.

■Web Tracking of Network Tickets

-Web-based application which shall be used in tracking NETWORK fault tickets in Clarity to be used in monitoring SLAs and efficiently handle network related troubles. They can also have better visibility of handling customer assurance process as network troubles are linked to customer complaints.


(Business Solutions/POS Provider)

5268 Diesel St. cor Osmeña Highway

Palanan Makati City 1235, Philippines

Current Position/Title : Technical Trainer/ Manual Software Tester

(Concurrent function as Systems Documentation Staff and Documentation Writer)

Area/Department : Documentation and Training Group

Employment Duration : September 12, 2011 - June 17, 2013

Acquired Skills:

1.In-House Software Application User Training

■Prepares training materials such as presentations, handouts, checklists and other related documents

■Conducts testing of POS (Point-of-Sale) application software/s to be used in relation to the training

■Performs installation and configuration of the POS (Point-of-Sale) application software/s and integrated hardware/s (such as receipt printers, barcode scanners, barcode printers etc.) based on the version and setup of the client

■Conducts software in-house user training to existing/new clients. (i/o Manager, Supervisor, Accountant, Cashier, Salesman etc..)

■Evaluates trainees through hands-on examination on how to use the system

2.Software QA Testing

■Performs manual/functional testing of both back-end and front-end systems of POS application software/s in relation to the training and/or compatibility testing of POS terminals along with its corresponding hardware peripherals and/or devices connected before conducting a training with the clients

■Conduct black box testing methodology with different levels of testing such as System testing, Unit testing, Integration testing and User Acceptance Testing

■Checks the functionality and computation of system generated reports

■Checks sample official receipt print-out of POS terminals if it is BIR compliant (e.g. receipt format, VAT computation)

3.System Database (Microsoft SQL Server 2005 and 2008)

■Performs MSSQL Server 2005 and 2008 installation and configuration

■Performs attaching of database/s of the installed POS application software

■Knows basic MSSQL Server database management principles

4.System Documentation (Technical Writing)

■User Manual Creation

-Creates/revises installation manual and user guides of business management systems such as Fixed Asset Tracking System and Food Point-of-Sale System etc. using Microsoft Office Word, for in house Technical Support User

-Creates software installation, updating and configuration procedures

-Checks and updates user manual prepared by other departments

■HTML Training Manual Creation

-Creates HTML training manual of different business management systems using Web Page Maker

-Creates tutorial videos(audio-video) on how to use the system by using Camtasia Studio 7 (video recording tool) and A1 Speechtron (audio recording tool)

-Links created tutorial videos into the HTML training manual

-Use other Authoring Tools such as: Acrobat, SnagIT, Paint Shop Pro, Visio, Wiki, XML

5.Records Management

■Prepares system application and business process documents systematically

■Performs good records management system

■Collates and controls documents for company's references

■Creates standard format for external documents given to clients such as manuals and process flow

■Prepares reports, monitoring sheets and other related documents using Microsoft Office (Word, Excel, PowerPoint, Visio)

6.Product Presentation

■Creates planned ppt presentation of company product to initiate and close a sale with the clients. [E-Registration System, Water Meter Reading System (Maynilad), Ahead SUS and WinPOS System (OOH Version), Fully Automated Parking Management System (MDC), Merchandising System (SM Retail)]

7.Project Documentation Archiving

■Performs archiving of project implementation documents

■Ensures completeness and accuracy of project documents submitted

■Monitors submitted archiving documents using MS Excel

■Maintains electronic copies of archived documents

8.BIR Liaising

■Performs BIR permit processing of Point-of-Sales and Special Purpose Machines to BIR

■Handles client concerns in regards to BIR related problems of POS and/or SPM

terminals they have purchased

■Provides proper guidance to co-employees in regards to BIR Liaising process

■Does project documentation archiving on the documents processed in the company

■Conducts training to Business Development Group and Technical Operation Coordinators regarding BIR Processing Guidelines and Procedures

9.Point-of-Sale Systems Handled

■WinPOS – POS designed for Retailing Industry

■FoodPOS – POS designed for Fine Dine/Fastfood

■WinPark – POS designed for Parking Services

■Hotel System – POS designed for Hotels

■Asset Tracking – use for monitoring/tracking assets

■Pcount System – installed at PDT for mobility; used for Physical Count of Inventory

■WinProd – more complex version of WinPOS for Production Management

■WMS – more complex version of WinPOS designed for Warehouse Management

■CMS – used either for points system (like SM advantage card/subsidiary ledger)

■SUS – Back office system used to consolidate reports from branches

Special Project Handled

1.On-Site Technical Support at SM Dept. Store

■Performs software installation and configuration of window-based business application software (PCount System) in 200 units of Cipherlab30 (CP30) PDT

■Provides on-site technical assistance for the updating of Physical Counting System for their branch at SM Warehouse – Quiapo, Manila


(International Rectifier Business Unit)

Light Industry and Science Park I

Brgy Diezmo, Cabuyao

4025 Laguna, Philippines

Position/Title : Failure Analysis Engineer (On-the-job Trainee)

Area/Department : International Rectifier/ Failure Analysis Group

Employment Duration : February 01, 2011 - August 20, 2011

Acquired Skills:

1.Semiconductor Testing Analysis

■Tests and examine both physical and internal parts of a semiconductor device (IC, MOSFET) using destructive and non-destructive method such as Visual Inspection (using high and low magnification), SEM Inspection, X - Ray Inspection, Cross Section Analysis, Decapsulation (mechanical and chemical), CSAM Inspection, Etching and SEM - EDX analysis; to analyze if the device passed the required measurements

■Creates and reviews Destructive Physical Analysis report for the non-destructive / destructive processes

■Handles/Operates machine such as X-RAY, SEM-EDX and Scanning Acoustic Microscope

Character Reference:

Mr. Ong Seng Hock


Arvato Systems Malaysia Sdn Bhd

SAP TMO – Manager

Mr. Tan Kok Soon


AmBank Group, Malaysia

AmHorizon, Functional and Process - Manager

Mr. Rose Reyes


PLDT Company, Philippines

IT-OSS Business Analyst/Quality Assurance

Ms. Imee Redor


Chase Technologies Corp., Philippines

HR Manager/ Head - Training and Documentation Department

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