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Employee Relations Staff

Hemet, California, United States
August 23, 2018

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Sylvia G. Parron

*** ****** ****** ********* #* Hemet, California 92543*910-***-****

Objective: To gain meaningful employment in administration where I can utilize my direct experience and education.

Skills: Experienced in leadership

Experienced in conflict resolution

Experienced in budget development and monitoring

Experienced in contracts development, amendments and modifications

Experienced and trained in Payroll, benefits, new hire orientation, and employee training


Webster University

Myrtle Beach, South Carolina

Master of Arts in Business Management/Human Resources

August 2001

Appalachian State University

Boone, North Carolina

Bachelor of Science in Communications

December 1994


Juruapa Unified School District (Spectrum Schools)-

Instructional Aide II

Jurupa Valley, California April 2018- present

Provide assistance and support to the teacher with clerical aspects of the classroom, to include filing, preparing class material, assist with completion of data sheets to meet state requirements to support progress for students. Also provide assistance in teaching the class and during centers.

RHA Behavioral Health Services- Behavior Health Specialist III

Lumberton, North Carolina November 2016 – December 2017

Experienced in Workday time keeping system, completed daily paperwork and maintained an accurate records system, trained in Motivational Interviewing, and worked collaboratively to ensure that all training requirements are met. Used conflict resolution in all situations. Developed relationships with schools, and maintained relationships to address the unmet needs

Children’s Hope Alliance- Program Manager

Raleigh, North Carolina September 2014 – September 2016

Regional Director and was responsible for managing and supervising the day-to-day operations and activities of the agency for my region. Recommend and implement policies and procedures for the agency, Handled all contracts for the region, Supervise staff and conduct monthly meetings to review issues and develop plan to resolve issues, list job postings, hire and conduct disciplinary actions when appropriate, provide training for staff and affiliates, monitor staff work, maintain and monitor accurate records, attend professional meetings as scheduled and training's as well staff training and development. Maintained and enhanced region by planning, implementing & evaluating, employee relations, prepare offer letters for positions, negotiate salaries, review policies and procedures, programs and practices, performed performance evaluations for staff at 90 day and then annually thereafter, coached staff through difficult situations internally and externally, experienced in Paycom to approve time sheets, time off request and accrued time earned. Performed corrective action plans for staff, completed disciplinary actions, handled all aspects of administrative management and training, completed background checks, attend community events to openly recruit.

Eastpointe, Managed Care Organization – Care Coordinator

Lumberton, North Carolina November 2012-September 2014

Organizing of patient’s/clients care records and budgets, marshalling of personnel and other resource need to carry out all required patient care and activities. Supervise and monitor the total care of individuals that are approved by the State to receive specific services to ensure they remain within allotted budget guidelines set forth by the state. Review of staff that was hired by direct service provider, accuracy in records and payroll

Professional Family Care Services Inc.- Administration Assistant

Fayetteville, North Carolina October 2008-April 2011

Developed, coordinated, implemented and monitored staff development for parents and their children to include Special Needs children with behavioral, emotional, learning disabled and social disabilities, children “At Risk” and typically developing children, by providing supervision and monitoring of service delivery of Direct Service Providers. Developed and maintained relationships with schools, colleges and other providers.

Kidspeace National Centers- Training coordinator for families

Fayetteville, North Carolina October 2009-November 2012

Provided Therapeutic Foster Care and Alternative Intensive Family Treatment Foster Care( IAFT) Supervise and monitor therapeutic placement, Maintained relationship with local community colleges, high schools and other collaborative relationships. Provide training and support to parents and their families to include additional support and accurate documentation. Interview new staff and new potential parents.

Community Innovations, Inc. – Administration Assistant

Lumberton, North Carolina MARCH 2008-OCTOBER 2008

Developed, coordinated, implemented and monitored adults seeking employment, referred to vocational rehabilitation for adults with special needs.

Cardinal Clinic, LLC- Billing Clerk

Fayetteville, North Carolina February 2007-March 2008

Maintained a active pool of para professional and Associate Professional employees, provided job postings, screenings, conducted interviews, verified timesheets for para professional and associate professional staff, used ADP to complete payroll for the week, filed timesheets accurately for verification purposes.

Adecco Employment Service- Administration Support Specialist

Fayetteville, North Carolina August 2004 –February 2007

Conducted billing for services that were provided, handled payroll for staff providing services, handled accounting functions to submit billing and receive payments from the Office of the State as reimbursement for services. Other jobs as assigned

Fayetteville State University- Accounting Technician III

Fayetteville, North Carolina April 2003 –April 2004

Used advanced or specialized accounting functions requiring the application of accepted rules of accounting to a variety of procedural and substantive guides to determine courses of action, requiring a level of competency for independent judgment. Supervised by the Comptroller who provided periodic reviews of work performed.

Bladen County Partnership for Children- Finance Director

Elizabethtown, North Carolina October 1998- January 2003

Oversee and manage daily administration operations and fiscal management, contract development, amendment and modification, managed budget for administration and vendors that were approved by Board of Directors, Awarded contracts to bids recipients, announced bid opening to the public, prepare reports for Executive Director and state office, complete purchase orders, payroll and accounts payable, approve expenditures for vendors monthly, developed and implemented policies and procedures, responsible for budget development, prepared statistical reports monthly,

Guardian Ad Litem September 1999-April 2005 (Volunteer)

Worked as a part of a team when an abuse/neglect allegation has been made against the family and the children may be removed out of the home and are in the court system to find a stable permanency plan. Worked collaboratively with attorneys and court staff and/or representatives to protect the child’s legal rights and to protect the best interest of the child. Fulfilled state and federal statutory mandates to protect and promote the best interests of the juveniles in abuse and neglect court proceedings. Submitted court reports in a timely manner to Judge for review and decision

North Carolina Division of Employment Security

June 1996 – October 1998 Employment Specialist

Assisted clients in filing for UI benefits, completing job searches and referrals, matched qualified applicants, to jobs of interest, worked with workforce development and trained referrals from local Department of Social Services on how to obtain/retain employment, prepared clients for job interviews, taught clients job development skills.

References Provided on Application

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