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Sales Manager

Lubbock, Texas, United States
May 17, 2018

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Lisa Messerly

*** ***** ******* ******, *******, TX 79416

Home: 806-***-****

Sales management professional with more than twenty years' experience motivating teams and exceeding goals in both inside and outside sales environments. Continuously seeks out opportunities to turn business goals into realities. Proven track record of building strong relationships and quickly identifying current needs while cultivating client relationships for strategic account development. Passion for people and process improvement. Responsive and organized managing competing priorities within a fast paced environment. Ability to quickly solve problems through root cause analysis. Expertise in collaborative selling and territory sales management. Develop and lead effective teams both

onsite and remote

Foster an environment of accountability,

dignity, and respect

Excellent facilitation skills including client

presentations, product training, and

placement demonstrations

Strong interpersonal skills

Creative problem solver

Proficiency in upselling and collaborative

selling for value

Skilled in MS Office Suite of products,

BOSS, Kronos, Margin Minder and Sales

Force Automation

Territory Manager, 01/2017 to 06/2017

Core-Mark International, Inc. - Lubbock, TX

Responsible for the execution of all sales priorities and initiatives in all local, regional and national accounts. Ownership of P&L and budgets for operating unit including cost containment and quarterly revisions. Responsible for identifying and developing core talent while ensuring a culture of learning and development exists throughout the selling organization. Regular interaction with store level and local chain leaders. Accountable for selling in and adherence to calendar marketing agreements. Executed and fulfilled all channel, package, and promotional and pricing plans. Collaborated with team to prepare and deliver performance updates. Strengthened Core-Mark industry awareness and promoted customer loyalty in convenience retail locations. District Sales Manager, 02/2008 to 12/2016

Coca-Cola Refreshments - Lubock, TX

Managed and led a team of eight account managers, which included a territory of accounts across TX and NM, which generated 1.5M in volume annually. Responsible for sales execution in all local, regional, and national accounts. Increased revenue generation by 6% annually. Grew new customer account base by more than $150K. Responsible for the execution of all sales priorities and initiatives. Ownership of P&L and budgets for operating unit including cost containment and quarterly revisions. Drive strong employee engagement. Collaborated with team to prepare and deliver performance updates. Followed Coca-Cola Roadmap for Growth to strengthen Coca-Cola brand awareness and to promote customer loyalty across all channels. SUMMARY



National Account Manager, 11/2003 to 10/2007

Praeses, LLC - Shreveport, LA

Managed national inmate pay-phone accounts for 35 large correctional facilities. Monitored and renegotiated national account contracts and increased monthly commissions by 35% at 30 correctional facilities. Analyzed local and long distance traffic from call detail records, billing records, and commission statements. Collected over $135K in true-ups for unpaid commissions across 10 correctional facilities. Answered customer service calls from vendors or customers.

Regional Merchandising Manager, 11/2001 to 05/2003 Fossil, Inc. - Chicago, IL

Directed all activities of 100+ field force in a 10 state region. Trained field teams on Fossil products and processes at seminars and special events. Compiled monthly newsletters. Addressed customer questions and concerns regarding products, prices and availability of Fossil and its licensed brands. Planned, coordinated, and implemented annual training seminar for all personnel in region. Reduced regional expenses by 45% and increased sales volume by 20%. Business Sales Manager, 07/1988 to 04/1999

Dillard's, Inc. - Omaha, NE

Managed and developed a team of 8 employees who exceeded weekly sales goals and performance standards. Grew sales volume and market share by 20%. Focused team to upsell while delighting the customer with outstanding customer service. Led training seminars, new product launches, and sales promotions. Assessed customer needs and made purchase recommendations including service offerings. Maintained customer client base to increase brand loyalty and retention. Monitored inventory levels, ordered product, and maintained client account records.

Department Sales Manager, 05/1986 to 07/1988

Younkers Department Store - Omaha, NE

Directed sales staff of 4. Scheduled daily, weekly and monthly sales and follow up calls. Set and executed goals for special events. Conducted motivational and informal meetings to enforce compliance of corporate policies and procedures. Maintained positive employee relations to resolve complaints and concerns. Assessed customer needs to ensure customer satisfaction and retention. Analyzed stock control through record keeping. Increased sales volume by 15%. Bachelor of Arts: Foreign Language - French and Spanish University of Nebraska - Omaha, NE, United States

Graduated with Honors, Cum Laude

Best of the Best, College/University Coca Cola Award, Lubbock, Texas. Monster X Games, Coca Cola Challenge, Austin, Texas. Dr. Pepper, ACMA Award Winner Challenge, Las Vegas, Nevada. Star to New York, Clinique Laboratories Incorporated, New York, New York. Dillard's Pace Setter Award for Outstanding Achievement in Sales. EDUCATION


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