Pooja Kulkarni

Senior Software Engineer

Address ***** * **** ******

SCOTTSDALE AZ 85254

Phone 903-***-****

E-mail ac513e@r.postjobfree.com

Date of birth 1984-06-17

LinkedIn

https://www.linkedin.com/in/pooja-kulkarni-

a70a94132/

Highly successful IT Professional with more than 12 years of experience in Banking and Financial Services Domain. Skilled working at SDLC and Agile methodology including processes like Business system analysis/design/architecture, Development, Testing, Maintenance and Enhancements in the American Express Merchants Accounts Payables system. Seeking to leverage my technical and professional expertise to learn and grow in the new role at your company.

• Strong technical knowledge with : Mainframe Z/OS,COBOL, JCL, VSAM, DB2,IMS, CICS, SQL, EDI, XML, IDOC, Stored procs, Endevor, Changeman, File Aid, JOBTRAC, ORACLE, Control-M, CA GEN, IEF, Servicenow, BMC, Easytrive,TSO,ISPF, FTP,NDM, Rally, JIRA, OPTIM, MQ Series, Quality Center and APPTUNE, JAVASCRIPT, HTML, EXCEL, XML, VISIO, TABLEAU,POWERPOINT, Sharepoint, ASP.NET, VB.NET AND WORD.

• Skilled in providing technical assistance to business partners, performing analytic functions including workflow and statistical analysis, effectively utilizing data collection, research, and analysis methodologies; communicating complex information to non- technical audiences; interpreting and evaluating information; oral and written communication

• Subject Matter Expert of Merchant submission, payment, Account payables, Merchant pricing calculation and clearing/settlement processing.

• Strong TAX regulation experience

• Skilled at project planning, execution including estimating and scheduling

• Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line

• Excellent analysis and problem solving skills

• In-depth knowledge and practical experience in Scrum and Agile development methodology

• Passionate about learning new technologies

Experience

2015-02 -

present

Senior Software Engineer

Client : American Express (Merchant Services International payables) Location: Phoenix, Arizona Responsibilities

• Participates in product backlog grooming meetings with business and stakeholders to perform rock crushing of business user stories to break them down to technical user stories

• Works collaboratively with business stakeholders and applies business intelligence to define/gather business requirements, use cases and user acceptance testing plans

• Defines acceptance criteria applying the SME knowledge in Merchant submission, payments, clearing and settlement processing

• Independently manages the full project life cycle, from initiation through implementation; including(but not limited to) requirements gathering and prioritization, defining scope and schedule, obtaining approvals, manage development and testing tasks

• Skilled in cultivating positive relationships with clients and colleagues; particularly adept at communicating with clarity and diplomacy to individuals from diverse cultural and organizational backgrounds

• Assists business teams to create system requirement workflows based on data analysis

• Facilitates scrum ceremonies like sprint planning meeting, retrospective and backlog grooming with technical resources

• Ensures that team follows core agile principles

• Works closely with product owner to maintain product backlog

• Leads and acts as SME for complex and high Risk Business initiatives

• Works as Subject Matter Expert to understand the requirements and provide efficient solution design.

• Identifies and recommends design processes for business initiatives like Buyer Initiated payments, Global Raw data and Complex Gross pay.

• Solves complex Business problems and provides solutions

• Creates and presents PowerPoint decks to recommend enhancements to Process Owners

• Performs development and unit testing of complex programs using COBOL,DB2,JCL

• Provides consultancy to business partners to ensure that processes and platforms are utilized appropriately

• Conducts review of Low Level Design, High-level Design, Implementation and production support Reports with architects and technical team.

• Develops and executes comprehensive system test plans, conditions, test scripts, and test cases

• Ensures QA scenarios are complete.

• Ensures QA executes testing cycles, documents results, and obtains testing sign-off documentation.

• Creates and presents PowerPoint decks to recommend enhancements to Process Owners

• Guides testing team to create test cases for system integration testing

• Develops and executes comprehensive system test plans, conditions, test scripts, and test cases

• Loads test cases and executes test cases in Quality Center

• Creates Quality center test cases report

• Prepares implementation activities for implementation of the project

• Resolves critical production issues. Provides on the spot solutions for production issues encountered.

• Takes ownership of issues, collaborates with other teams, and team members to manage them through to completion.

• Intuitively researches issues reported by the business units regarding application and process problems to identify the "root" cause, the full impact of the issue on all business/system processes with follow through to completion

• Prepares implementation strategy and provides turnover to production support for post Implementation of the programs

• Ensures successful implementation of project in production and high quality customer satisfaction

• Studies the entire application management process, procedures, identifying areas for improvements and implementing the same.

• Successfully provides proposal of new models and projects which can help improve the business of the Client

• Leads emergency and permanent fix for all issues impacting the system with an emphasis on avoiding their reoccurrence. Enhancing the performance and capabilities of the existing system.

• Analyzes, researches, and responds to internal customer inquiries, identifying trends and escalating them to the appropriate parties for resolution

(including all phases like design, development, testing and implementation)

• Works with peers to ensure all work items are completed within set timing standards

• Takes ownership of issues, collaborates with other teams, and team members to manage them through to completion.

• Intuitively researches issues reported by the business units regarding application and process problems to identify the "root" cause, the full impact of the issue on all business/system processes with follow through to completion. Skills

Mainframe Z/OS,COBOL, JCL, CICS, VSAM, DB2,IMS-DB, SQL, Stored procs, Endevor, CA GEN, Changeman, File Aid, Control-M, Servicenow, BMC, Easytrieve, TSO, ISPF, FTP,NDM, Rally, Endevor, OPTIM, ORACLE, JAVASCRIPT, HTML, CSS, SAML, XML, IDOC, Eclipse, Rally, Sharepoint, C, C++ and APPTUNE

Projects

Conversion of legacy to POA, INDIA TAX Regulations, Global Raw data and Buyer Initiated Payments 2010-01 -

2015-01

Senior Technical Lead

Client : American Express (Merchant Services International payables) Location: Phoenix, Arizona Responsibilities

• Independently manages the full project life cycle, from initiation through implementation; including(but not limited to) requirements gathering and prioritization, defining scope and schedule, obtaining approvals, manage development and testing tasks

• Skilled in cultivating positive relationships with clients and colleagues; particularly adept at communicating with clarity and diplomacy to individuals from diverse cultural and organizational backgrounds

• Works with business stakeholders and applies business intelligence to define business requirements, use cases and user acceptance testing plans

• Performs SME role for creation of SOWs

• Performs forecasting for projects against assigned budgets

• Assists business teams to create system requirement workflows based on data analysis

• Leads analysis of different kind of pricing needs based on market survey

• Works as Tech Project manager on business initiatives like GROC Pricing project, Financial Accounting Hub and 1099K Reporting / Withholding.

• Performs Design creation and Develops the Global Pricing Engine Product

• Creates high level and low level technical design documents

• Subject Matter Expert for Accounting/payables/ledgering and financial capture, pricing system

• Performs Integration of Global Pricing Engine Product with different use cases in order to find the best use case to implement • Works with business to understand pricing requirements for high risk complex projects like GROC pricing and FAH accounting hub. Also drafts them.

• Performs co-ordination with interfacing teams to perform impact analysis

• Creates efficient algorithms and flowcharts for proposed system design changes

• Conducts day to day meeting with offshore and onshore team members, manages team at onshore and offshore.

• Performs walkthrough design with business and clients

• Creates accounting flow for resubmit process

• Works with business to understand changes needed for accounting flows

• Guides offshore team to perform coding of different impacted programs

• Develops Global pricing programs and performs testing of them

• Reviews code and unit test results

• Creates and presents PowerPoint decks to recommend enhancements to Process Owners

• Guides testing team to create test cases for system integration testing

• Develops and executes comprehensive system test plans, conditions, test scripts, and test cases

• Loads test cases and executes test cases in Quality Center

• Creates Quality center test cases report

• Prepares implementation activities for implementation of the project

• Resolves critical production issues. Provides on the spot solutions for production issues encountered.

• Takes ownership of issues, collaborates with other teams, and team members to manage them through to completion.

• Intuitively researches issues reported by the business units regarding application and process problems to identify the "root" cause, the full impact of the issue on all business/system processes with follow through to completion Skills

Mainframe Z/OS,COBOL, JCL, VSAM, DB2,IMS-DB, CICS, SQL, Stored procs, Changeman, File Aid, JOBTRAC, Control-M, Coolgen, IEF, Endevor, EDI, Servicenow, BMC, CA GEN, Eazytrieve,TSO,ISPF, FTP,NDM, Rally, OPTIM, MQ Series, XML, IDOC, quality center, Sharepoint, VB.NET, ASP.NET and APPTUNE

Projects

GROC pricing, 1099K Backup withholding and reporting, FAH project 2006-01 -

2009-12

Programmer

Client : American Express (Merchant Services International payables) Location: Phoenix, Arizona Responsibilities

• Attends requirement gathering and PDP sessions with business/stakeholders

• Creates detailed requirement document with method of change for requirements discussed

• Performs impact analysis as per requirements

• Creates high level design flow

• Conducts daily meeting with offshore to discuss requirements and design

• Performs coding for conversion of IEF screens to COBOL as part of MCCGUI IEF rewrite project

• Performs coding and testing for merchant automated adjustment process as part of Long Term Automation project

• Analyzes innovative DB2 queries as part of DB2V sysplexing project to identify total number of DB2 plans and packages impacted using SYSIBM tables

• Takes training to learn MQ front end interaction to mainframe using XMLs

• Performs coding new modules to accept data thru MQ queues from F/E XMLs, then process them through COBOL programs and pass data back to F/E using MQ

• Guides offshore team to code various programs assigned to them

• Perform review of programs and also perform coding of complex programs impacted

• Creates unit test cases and executes them

• Debugs any issues encountered during unit testing and applies necessary resolution

• Quality assurance according to METHOD1 standards.

• Working on ad-hoc tasks to perform scans/ extracts and deliver them to onsite lead

• IMR tracking

• Creates CMR in Servicenow to implement changes in production region

• Perform post implementation validation after installation of software

• Works on the project MCCGUI rewrite that performs integration with F/E application Merchant Contact Center GUI that is build on .NET. Understands F/E application (.NET) and maps it to B/E application in order to convert it to Stored Procedures. Skills

COBOL, CA GEN, DB2,JCL, IMS D/C, IMS D/B, STORED PROCS, IEF,COOLGEN, CICS, IEF, TSO, ISPF, CHANGEMAN, SERVICENOW, ISPF, .NET, VB.NET

Projects

US DATA AUTOMATION, CAPN SUSPENSE, MCCGUI IEF REWRITE, Long Term Reserve automation and DB2V SYSPLEX Education

2001-06 -

2005-06

UNIVERSITY OF MUMBAI

BACHELOR OF ENGINEERING INFORMATION TECHNOLOGY

Skills

COBOL, JCL, VSAM, DB2,CICS, IMS, SQL, Stored procs, Endevor, Changeman, File Aid, JOBTRAC, Control-M, Coolgen, Servicenow, BMC, Easytrieve, TSO, ISPF, FTP,NDM, Rally, XML, IDOC, OPTIM, MQ Series and APPTUNE, VB.NET,ASP.NET Advanced

WORD, EXCEL, VISIO, MS PROJECT, TABLEAU,POWERPOINT,Sharepoint Advanced

Agile, Jira, Rally, SCRUM, SDLC

Advanced

Java, Javascript, XML, SAML,CSS and HTML

Beginner

X12, EDIFACT, XML, NACHA, BAI file layouts

Intermediate

Certificates

2017-07 Scaled Agile Framework SAFE 4.0

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