Front Office Assistant

CURRICULUM VITAE

BIKASH KUMAR GUPTA

At/P. O- Tihidi

Plot No.- -C-216

Dist. Bhardak ODISHA

Mobile: - +960*******, +917********* (WhatsApp Number)

E-mail: - **************@*****.***

Personal Details: -

Father Name

:

Mr. Rmakanta Gupta

Date Of Birth

:

19th June 1991

Sex

:

Male.

Marital Status

:

Unmarried.

Language known

:

Hindi, English, Oriya, Bengali, Marwari & Nepali,

Hobbies

:

Listening Music

Strengths

:

Confidence with a believer in discipline, dedication and determination.

Career Objective: -

To work in an organization where I can put my effort for the organizational as well as individual growth in a competitive and challenging environment.

Professional Qualifications: -

Post graduate Diploma in computer application (PGDCA) from ITZEN Bhadrak.

Hotel Management 1-year diploma Course from Dreamway hotel management institute of Kolkata Passed in the year 2013

Educational Qualification: -

10th passed from CRS High School Tihidi under HSC ODISHA in the year 2008.

10+2 G.O.V.T VOC JR COLLEGE TIHIDI ODISHA IN THE YEAR 2010.

Work Exeperience

Six month s training from Parker lords Eco Inn Ahmadabad (Unit of Lords Group of Hotels & Resorts.) in Front Office Department.

Technicale Qualification:

Software: I.D.S

I.D.S FROTUNE 4. 1

I.D.S NEXT 6I

Opera software 5.0

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENT:

Comfort inn suba (By choice hotel) in Ahmedabad as a Front Office assistant (07th March,2013 till 15th march 2014)

Golden Tulip Inn Ahmedabad Hotel as a Front office supervisor

(02nd April 2014 till 01St May 2016)

Ramee Rose Hotel Bahrain As Front Office Supervisor

(11 February 2017 to 27 January 2018,)

Reethi Faru Resort in Maldives as Front Office Sr GSA,

(04 February 2018 Till Date)

Duties & Responsibilities:

Follow of Log Book, Check Cash Handover, Checkout Process (Checks Bills, Cash Receipt, C.C, B.T.C etc.) Room Blocking sheet, Check in Process.

Up-to-date everything by system also manual process. (Register- Log Book, Key Card Register, Cash Handover Register, C.H.G Register, allowance Voucher, Paid out Slip, IOU Slip, Plan register, Corm etc.)

Handel the Telephone Calls (Reservations)

Night Shift Job

oPre-auditing- Check arrival status, room availability, early morning c/in, CHG rooms, OOO Rooms, Tariff Check, Posting, Batch Close.

oAuditing Inform all Department, run C.N.B & C.G.B, Check Night Report oprn & lastly open new date.

oPost Audit Print Reports, Calculate F.O Statistics for making daily flash report & arrange reception for smooth operation.

PERSONAL ABILITIES:

IDS (Software)

Communication

Ability to Deal with People

Ability to Work Hard

Helping needy.

Reservation

Telephone Handling

DECLARATION: -

I hereby declared that all the above information filled by me is true to the best of my knowledge.

Place: -

Date: - (BIKASH KUMAR GUPTA)

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