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Senior Project Manager / Certified Scrum Master

Huntington, NY
March 21, 2018

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** ****** *****, **********, *** York 11743 631-***-**** SENIOR PROJECT MANAGER / SCRUMMASTER


Expert-level Project Manager/ScrumMaster with extensive and invaluable expertise in expanding market share and capitalizing on new business opportunities. Well-established history of increasing productivity and lowering operating costs by up to $5M over the life of the product. Trained engineer and computer scientist with a background as a technologist for Fortune 100 companies.

Numerous talents spanning superior written and verb communication skills, multi-site team building, stakeholder management, and ability to emerge as subject matter expert on projects

Unparalleled proficiency in software development lifecycle (SDLC) management for IT projects.

Deeply versed in the technical aspects of telecommunications, including IVRs, VRUs, speech recognition, and call center procedures.

Skilled in vast array of technical software, including Linux, multiple database systems, Hadoop and big data. Proficient in 20+ computer languages, scripting, and web development.

Definitive knowledge of product management software such as MS Office Suite, Microsoft Project, the Atlassian suite (including Jira) and the Google apps. AREAS OF EXPERTISE

Project Management Agile/Scrum Risk Management Communication Management Human Resources Management Quality Management Cost Management Scope Management Integration Management Team Coaching and Development Consulting Software Development Lifecycle (Waterfall and Agile) Graphical Facilitation Process Improvement


Career Note: Independent/Freelance Consultant/Project Management/Teaching/Training 2017-present T H E N I E L S E N C O M P A N Y, Syosset, NY 2005-2016 Senior Project Manager / ScrumMaster

Executed 2-10 multi-term Waterfall/Agile IT projects concurrently, deftly guiding new product development from conception to warranty support, measurably reducing operating costs and optimizing cycle times. Completed projects lasting three months to two years, averaging nine months per project. Excelled in functions spanning new product introduction, large-scale releases, program phase-out, and overhaul of existing packages on new hardware platform with new middleware elements. Mentored staff, elevating their skill level.

Select Key Achievements:

Spearheaded product development worldwide, maximizing the capabilities of programmers and technical staff in numerous US and India locations. Each deployment was delivered to 36 instances of the product to 28 countries.

Introduced an outsourced offshore support model leveraged to transfer support for numerous back-end systems to offshore staff, additionally creating the validation procedures.

Recognized for securing Nielsen Project Manager certification as well as for decreasing cycle times by expediting completion of key processes.

Emerged as an early adopter of Agile / Scrum development processes. TODD E. FIELD, PMP

Page 2-631-***-**** Career Note: Independent/Freelance Consultant/Project Management/Teaching 2003-2005 H E W L E T T - P A C K A R D, New York, NY/Melville, NY 1995-2003 Senior Consultant / Senior Solution Architect

Rotated among multiple roles, including Solution Architect, exceeding expectations as one of five U.S. consultants certified to facilitate the learning of high-level consultative skills to experienced staff. Managed pre-sales and the effective delivery of repeatable solutions as a client-centric liaison to implementation teams, customer technical organizations, and business process owners. Exhibited expertise in capturing shared client visions and transforming expressed needs into specifications. Directed a team of experts in the implementation of final systems.

Select Key Achievements:

Documented and re-deployed solutions to a broad client base, including one of the first re-deployable Internet Banking solutions and an HP solution for federally mandated certification testing for a large telecom firm. Effectively showcased the solution to incumbent local telephone companies, securing business from six companies in 20 states.

Teamed with all project managers on diverse tasks from project plan management to employee evaluations as the leader of technical staff at six locations.

Demonstrated technical knowledge and customer relationship-building skills during multiple large-scale pre-sales consultations for incremental solutions in the financial and telecom industries. Deal value ranged from $5M-$50M.

Drafted numerous RFP responses, securing such wins as a $40M Data Warehouse for NYSE, navigating a tight 10-day turnaround

Directed a call center call flow re-design for a major insurance company, positioning HP to capitalize on similar opportunities as a “go to” trendsetter reputable for pioneering innovative solutions such as the first bank available solely online.

Conceptualized risk management and procurement subsystems during the development of Mondex

(electronic cash) payment systems for use online at a Fortune 100 company.

Exhibited superior leadership skills through oversight of teams spread across multiple locations, coordinating reporting functions across various management structures and companies. AT&T B E L L L A B O R A T O R I E S, Murray Hill, NJ 1990-1995 Member of Technical Staff

As a scientist working with marketing in the Consumer Lab Center of Excellence – adding value through risk reduction.

Select Key Achievements:

Visualization, planning, marketing support, design and implementation of rapid prototypes of audio text, video telephony and multimedia applications.

Creation of software design and implementation lead for a large audio text trial. Efforts included formative design work, extensive documentation and coordinating work with product management, network planning, systems engineering and human factors experts.

Creation of software design and software implementation lead of a comprehensive video telephony demo system, culminating in demonstrations to AT&T chairman.

Full technical project responsibility as well as technical support for a new product qualitative study and multinational competitive claim trial.

Provided direct support of 1993 and 1994 applications, culminating in AT&T's 1994 win of the Malcolm Baldrige National Quality Award.


Page 3-631-***-**** Additional work history includes Consultant/President, Total Solution Software and Software Support at Hewlett-Packard


Bachelor of Science in Electrical Engineering / Computer Science Princeton University, Princeton, New Jersey

Certified Scrum Master, Scrum Alliance

Certified Scrum Professional, Scrum Alliance – application complete and submitted Project Management Professional (PMP), Project Management Institute ITIL Foundation Certification, LearningTree International The Grove Consultants - Strategic Visioning: Principles of Graphic Facilitation NON-PROFIT ORGANIZATIONS

US Sailing, Certified Regional Race Officer

Sagamore Junior Sailing, Program Manager

Princeton Alumni Schools Committee, Area Chairperson Community NGO, Co-Chair, Thanksgiving Basket program Huntington Men’s Chorus, Baritone singer, ex board member Additional details on activities in these organizations are available on LinkedIn. RECOMMENDATIONS

Recommendations are available on LinkedIn.

Additional recommendations from immediate supervisors at Nielsen and Hewlett-Packard are available on request.


A representative list of projects are available on LinkedIn.

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