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Administrative Assistant Customer Service

Location:
Puyallup, WA
Posted:
March 18, 2018

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Resume:

EMPLOYMENT RESUME - PATRICIA LOKIS

For Administrative Assistant/Receptionist Position

Key Skills

• Very detailed and organized • Proficient with Microsoft Office

(Management of records/documents) (Word, Excel and Outlook)

• Optimistic/Resourceful/Self-starter • Dependable, punctual, neat, team

Approachable/pleasant disposition oriented

• Procurement/Requisitions/Invoicing • Basic accounting (A/R and A/P)

• Strong customer service background • Office communications/manager

Professional Experience

SOUTHWIRE SEATTLE FASST CUSTOMER SERVICE CENTER 2012-2014

Auburn, WA

Office Manager/Customer Service

• Set-up and maintained systems for keeping records regarding office, employees and

warehouse operations from when facility opened to day of closure. (Utilized Word and Excel

extensively)

• Assisted with analyzing monthly budget and processing invoices

• In charge of office communications (Answered phones, directed calls, greeted visitors/clients)

• Prepared training room for tours, seminars and business presentations

• Created requisitions for purchase orders (Worked closing with Buyer at corporate office)

• Assisted all employees with clerical assistance as needed

• Responsible for administering tests to candidates being considered for employment (assisting corporate HR

department as needed to complete selection process for hiring)

• Ordered supplies or services for office and facility maintenance

• Interacted with different departments as needed at the corporate headquarters on a daily basis

VOCAL HEARING CARE – Puyallup, WA 2009 – 2011

Office Manager/Patient Care Coordinator

• Established office record keep for maintaining patient records for office when doors

opened in 2009

• In charge of office communications (Answered phones, directed calls, greeted visitors/clients)

• Prepared all proposals or contracts for purchases of new hearing instruments

• Assisted hearing specialist with maintenance of hearing instruments

• Scheduled appointments for testing and repair services

• Telemarketer and supervised telemarketing personnel

• Worked closely with home office in Centralia, WA

RESUME - PAT LOKIS

Resume for Administrative Assistant

Page 2 of 2

EXPRESS EMPLOYMENT AGENCY – Tacoma, WA 2007 - 2009

Receptionist/Administrative Assistant

• In charge of office communications (Answered phones, directed calls, greeted visitors/clients)

• Performed data entry

• Completed reports or correspondence as needed

MATMAN WRESTLING - Lakewood, WA 2000 – 2003

Sales Representative/Office Assistant

• Placed orders and answered inquiries from customers regarding product

• Proofread customer orders documented by other office personnel

• Worked closely with general manager

• Dealt directly with nationwide sales representatives

• Distributed promotional materials

• Typed reports and maintained files

Education and Certifications

• Business Management

• Communication Seminars

• Writing 101

• Marketing

Career Highlights

• Managed a Chamber of Commerce

• Administrative assistant for our family owned business for over 20 years

• Very successful in organizational skills and communications with others

Personal Interests

• Creating and designing are strong passions of mine. (I have written children’s stories;

wallpapered a “Street of Dreams” home in Seattle; won an award for poetry; designed home (kitchen) and

yard layouts for people; designed and implemented promotional displays for businesses and personal purposes)

• Other areas of interests that I enjoy very much are music, art, cooking, travel and reading

References

Available upon request



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