Sridevi Makineni

Ph no: 614-***-****

Email: adyq2g@r.postjobfree.com

SUMMARY

Over 10 years of QA and UAT experience in testing Web Applications, API/Web Services, Client/Server, and Mainframe applications using both manual testing and automation tools.

Extensive experience in utilizing Testing Tools like Mercury Test Director /Quality Center/HP ALM, qTest Manager, and JIRA for Issue tracking/Agile Project management.

Expertise in writing Test strategy, Test Plan Preparation and Implementation, Test Case Design, Test Tool usage, Test execution, Defect Management, and Defect Tracking.

Proficient in different phases of Testing like Black Box Testing, Functionality Testing, Integration Testing, System Testing, Regression Testing, and User Acceptance testing.

Experience with Cucumber-BDD Framework with the ability to create feature files by using Gherkin language.

Experience with Oracle Relational Database, SQL Server databases, and TOAD.

Experience in utilizing WSDL, Schema, XML, and JSON documents for Web Services/API Testing and using Postman.

Proven ability to work efficiently in both independent and teamwork environments using Waterfall and Agile.

Excellent communication skills and strong interpersonal skills to achieve quality-related objectives.

PROFESSIONAL EXPERIENCE

Employer: Revel IT Apr 2021 – Feb 2023

Client: BMW Financial Services, Hilliard, OH

Sr. QA Analyst/Test Lead/Business Analyst

FCRA (Fair Credit Reporting Act)/Contract Management

FCRA VIII is a continued effort by SF-2-S-2 to reduce inaccuracies in the Metro II Credit Reporting file .The enhancements are driven by legal and compliance regulations set forth in the Fair Credit Reporting Act (FCRA) and the Consumer Data Industry Association (CDIA).

Responsibilities:

Utilized Agile Methodology, Participated in Sprint planning meetings, Story card Grooming sessions, estimation sessions and helped to prioritize the backlog for current and upcoming sprints.

Facilitated 3-Amigo’s to Create/review Acceptance Criteria with Business, Product Owner, and Developer to ensure all the test scenarios are covered.

Played Business Analyst role to create story cards and acceptance criteria.

Created Test Cases and Test Scripts in accordance with the User stories to meet the Acceptance Criteria.

Performed Story card testing, end-to-end testing, and Regression testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements/User stories.

Collaborated with developers on release testing, after implementation validation and communicated the status with both technical and non-technical stakeholders (Business and Product Owners).

Experience in testing RESTful web services and API Testing using Postman. Validated JSON/XML response data, and validated status codes 200,201,400.

Utilized JIRA/Xray tool for Test Case Management, Test Planning, Test execution and defect reporting/tracking.

Utilized nightly batch SQL jobs to update credit reporting data in monthly and daily files for Credit Reporting Bureaus.

Environment: Batch Integration systems FS-US, Citrix, Siebel 8.1, SQL Server 2016/2017, Microsoft SQL Server Management Studio, VB.NET, SharePoint, JIRA V8.13.1, Confluence 5.10, MS-Office 2013, TFS, Xray for JIRA, Account Manger Express (AM express), XML, JSON, Postman.

Employer: DISYS July 2020 – Apr 2021

Client: Battelle, Columbus, OH

Test Engineer 3/QA Lead

Battelle provides solutions in science and technology in various sectors including research and development, laboratory management, design, and manufacturing products. The goal of the project is to migrate Peoplesoft ERP system into Deltek Costpoint ERP system.

Responsibilities:

Analyzed process maps for Opportunity to Contract(O2C) and Contract to Cash (C2C) modules Functionality within Deltek Costpoint (ERP System) and Microsoft Dynamics CRM systems.

Created test plans/cases and test scripts based on functional configuration documents and story cards for System, Integration, and Regression Testing during all phases of Testing.

Managed testing efforts for C2C and O2C workstreams and guided the teams with Test case creation and managed Testing efforts (Test planning/design test scripts /Test execution and defect reporting/tracking).

Supported the Business teams in creating Training Materials for business users.

Utilized ServiceNow for User stories, Sprint planning, and tracking. qTest tool for Test and Defect management.

Environment: Microsoft Azure Logic Apps, Postman, qTest, ServiceNow, SharePoint, Oracle, MS Visio, MS Excel, Microsoft Dynamics (CRM), Deltek CostPoint.

Employer: Capgemini/Sogeti USA Dec 2019 – Apr 2020

Client: Safelite Auto Glass, Columbus, OH

Sr.QA Analyst

Safelite is the largest provider of vehicle glass repair, replacement, and recalibration services in the United States and Safelite Group Acquires another No.2 automotive glass and claims-management company TruRoad Parent, LLC. The goal of this project is to merge all TruRoad clients with Safelite Auto Glass. SV2 web-based order entry application handles referrals and sales/fields for TruRoad Clients at Safelite.

Responsibilities:

Performed System testing/Integration/Functional testing, Regression testing.

Identified test data required to execute test cases and coordinated with the development to run batch processes for end-to-end testing.

Validated the Request and Response XML files in the Hub portal for various scenarios to match with SV2 Front-end Web-based application.

Utilized JIRA/ALM Scrum board for maintaining Product Backlog/Sprint, test planning, and tracking test progress.

Environment: .Net, C#, Middleware (Web Services, Mainframe, HTML) MS-Office,

SoapUI, HP ALM 11.50/12.53, JIRA 7.1, MS-Office 2013, SharePoint, MS SQL Server

2017, XML.

Employer: Capgemini/Sogeti USA Jan 2016 – Dec 2019

Client: BMW Financial Services, Hilliard, OH

Sr. QA Analyst/Test Lead

FCRA (Fair Credit Reporting Act)- Legal and Compliance - Reduce inaccuracies in the Credit Reporting file based on the regulations established by Fair Credit Reporting Act (FCRA) and Consumer Data Industry Association (CDIA).

Future Retail Program - The Future Retail program consists of a series of projects aimed at enhancing the customer experience with BMW and its products over the web and mobile platforms. The goal of this project is to provide a suite of APIs that will serve as the back end for BMW’s Customer facing systems-bmwusa.com website and MyBMW mobile application.

Responsibilities:

Utilized Waterfall and Agile Methodologies (Scrum Process Framework).

Participated in Sprint planning meetings, Story card Grooming sessions, and estimation sessions and helped to prioritize the backlog for current and upcoming sprints.

Facilitated 3-Amigo’s to review Acceptance Criteria with Business Analyst, Product Owner, and Developer to ensure all the test scenarios are covered.

Created Test Plans, Test Scenarios, and Test Cases. Reviewed Scenarios and Test Cases with the Business and Project team and ensure the test coverage is defined.

Created Test Data required for testing for different Bankruptcy Chapters (7, 11, 12, and 13) and Credit Reporting Scenarios.

Coordinated with downstream BMW NA Team to perform end-to-end testing to ensure the data is passed as expected between BMWNA systems and the Biz talk server.

Collaborated with the business team to support user acceptance testing efforts.

Performed Gateway API Web services testing for My BMW Mobile App and BMW USA Websites of BMW FS Customer portal applications using Advanced Rest Client, Postman, Swagger, and SOAPUI. Validated JSON/XML formatted data, different Response status codes like 200,201,400, etc.

Utilized nightly batch SQL jobs to run the Accounts thru the Metro 2 feed using the Test TIDAL server to update credit reporting data in monthly and daily files for Credit Reporting Bureaus.

Environment: Batch Integration systems FS-US, Citrix, Siebel 8.1, SQL Server 2016/2017, VB.NET, C#, SoapUI5.2.0, Postman, JSON, XML, Gateway API Web services, Mad Cow Services Websites, Swagger, SharePoint, JIRA 7.1, Confluence 5.10, MS-Office 2013, TFS, HP ALM/Quality Center 11.00.

Employer: Capgemini/Sogeti USA Aug 2012 – Nov 2015

Client: Nationwide Insurance, Columbus, OH

Sr.QA Analyst

Nationwide is a Property and Casualty insurance company that provides the insurance needs for Auto, Property, Personal Umbrella, and Commercial. Agency Gateway Sales and Services (AGSS) provides the capability for agents and sales representatives to provide Quote, Bind New Business, and Service customers. NAPS/FPS are batch systems that process New Business, Renewals, Cancellations, Reinstatements, and Reissues.

Responsibilities:

Utilized Waterfall and Agile Methodology (Scrum Process Framework).

Analyzed requirements for Auto, Property, and Personal Umbrella Products for goal state system conversions, rate revisions, smart ride, paperless Tier 1 implementation, and new company rollouts.

Created Test Strategy, Test Plans, Test Cases, and Risk book and reviewed them with the Business and project team.

Created Test Data by using user interfaces, Mainframe Batch files and coordinated with other interface test teams.

Utilize SoapUI for web services testing, Ruby for UI regression, TSO/ISPF for test automation on Batch testing.

Provided Testing effort estimates, and project triage reports (Daily/Weekly) to provide status on test execution status, defects status, issues, and risks.

Utilized ATDD testing tool Cucumber to write Acceptance tests in Gherkin format. Assisted the automation team to create Ruby Automation scripts and executed Automation scripts for Regression testing.

Performed Integration, System, and Regression Testing.

Participated in Agile ceremonies (daily stand-ups, sprint planning meetings (IPM’s), 3-amigos, and Retros).

Collaborated with the business team to plan and support user acceptance testing efforts.

Environment: .Net, JAVA, Web Services, Cobol, IMS Database, DB2, ISAM, VSAM, CITRIX, UNIX, TSO, ISPF, MS-Office, SoapUI, Quality Center, Ruby, Cucumber.

Employer: Revel IT/Fast Switch Jun 2011 – Aug 2012

Client: Chemical Abstracts Service (CAS), Columbus, OH

QA Analyst

CAS provides the world's largest and most comprehensive collection of chemistry and related scientific information to researchers and professional searchers through SciFinder, STN Express, STN on the Web, STN Easy. CAS products allow customers to search and access patents, structures, sequences, and properties related to Biochemical, Medical, and Chemical Engineering.

Responsibilities:

Utilized Waterfall and Agile methodologies. (Scrum/Kanban)

Analyzed the Business requirements for Credential Aging, online registration, Customer Support, myCAS and created Test plans, Test cases, and Test Scripts.

Utilized ATTD (Acceptance test driven development) process and developed automation scripts in Gherkin using the cucumber tool.

Utilized TOAD and SQL to query, create and update test data as needed to mock the data for testing as needed.

Environment: SAP Net Weaver BI 7.0 technology, UNIX, Java, ASP.NET, VISUAL STUDIO TEAM SYSTEM (VSTS), Visual Basic++, Oracle, Mercury Quality Center, JIRA, JUNIT, Ruby Mine.

Education and Certifications:

Masters in Computers Application (MCA), Bharathidasan University, Trichy, India.

Bachelors in Accounting, Nagarjuna University, Guntur, India.

ASTQB/ISTQB Foundation Level Certified Tester (CTFL).

Certified in Test Management Approach by Sogeti.

AS1- Tosca Automation Specialist level 1

AS2- Tosca Automation Specialist level 2

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