Office Coordinator Customer Service
Resume:
Annalisa Rutherford
**** ******** **. ********, **. 43026 614-***-**** ***************@*****.***
Objective
Highly organized and hard-working individual looking for a secure a responsible career opportunity to fully utilize my
training and skills, while making a significant contribution to the success of the company.
Experience
Sugar Run, New Albany, OH.
Leasing Consultant, 3-19/3-20
*Toured and presented the Sugar Run community to prospective residents
Planned and coordinated festivities for residents’ year round
*Processed and managed maintenance requests until completion
Built strong working relationships with the residents through outstanding customer service
PsychBC, Columbus, OH.
Office Coordinator, 2-18/2-20
*Scheduled appointments for five onsite therapists; maintained patient flow by communicating arrivals or
delays
*Responsible for daily reporting and insurance invoicing
Reinforced and upheld patient confidentiality as required by HIPAA and clinic
The Cleveland Clinic, West Palm Beach, FL.
Office Coordinator, 10-14/2-16
*Greeted and checked-in patients by gathering personal, medical, and insurance information; assisted in patient
coordination throughout their office visit
*Scheduled and verified patient appointments; assisted in referrals to outside facilities
*Reinforce and uphold patient confidentiality as required by HIPAA and clinic
Hertz/Byers Car Rentals, Columbus, OH.
Assistant Branch Manager, 4-16/1-18
*Worked closely with management to rectify client issues supporting achievement of sales and margin goals
Provided a positive customer experience, making Hertz #1 in car rental company experience
*Grew sales utilizing business-to-business sales tactics
*Upheld company standards by ensuring cars and facilities were presentable to customers
Talon Title, Dublin, OH.
Escrow Officer/Closer, 4-20/7-22
Ensure real estate transaction was carried out by home buyer, seller and real estate agents involved
*Notary; Notarized documents as needed
Service Master, Hilliard, OH.
8-22/6-23
Sales and Marketing
* QuickBooks Payroll
Administrative Skills
‘yping/Transcribing correspondence, organizing and maintaining documents, files and records processing
invoices, registration, and data entry, purchasing office supplies and assisting with mailings.
Proactive; detail-oriented; excellent organizational skills. Works effectively under pressure.
*Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills
References
Karen Pickett, Licensed Therapist
Holly Schweizer, Clinical Nurse
Tammy Clendenon, Family Friend
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