John D. Wood

**** *********

Lenexa, Kansas *****

913-***-****

ac4qw2@r.postjobfree.com

Profile

A visionary, result driven Project Manager with an outstanding record of delivering complex technology and system integration projects on time and within budget. Proactive, works closely with business clients and technology resources during the design, configuration, application and training stages. Develop and present recommendations to clients. Recognized as an expert in full -life cycle project planning and implementation utilizing both Waterfall and Agile Methodologies. Articulate, combines a strong business mentality with the ability to conceive profitable and efficient solutions utilizing technology. Industrious, troubleshooter thrives on a challenge, works effectively with all levels. Ethical and loyal, maintains a high degree of confidentiality. Specific areas of expertise include:

Recognized Project Manager 10+ years

Agile/Waterfall experience

Requirement definition setting

Application Development

Project/Process Design

Project Management across diverse resources

Software Development Life Cycle (SDLC)

Network Project Management

Application Project Management

Time-management, multi-tasking, organizational skills

Experienced Trainer

Strategic Planning

Quality Management

Strong Financial Acumen

Multi-tasking

Education

B.S., Network and Communication Management, Cum Laude, DeVry University, 2000 - 2004

Relevant Experience & Accomplishments

Project Manager

●Led the .Net development teams in transitioning to a responsive web based mobile eCommerce applications.

●Supervised the daily operations of USPS delivery employees. Resulted in a 2% increase in delivered mail per day and a 15% reduction in overtime pay.

●Established a monthly/yearly postage forecasting tool for a yearly postage budget of $100 Million a year, resulting in forecasting of the monthly postage budget within + 3%.

●Trended monthly postage expenses to identify potential increases to postage budget.

●Manager of material design with a yearly budget of $48 Million.

●Managed relationships with local, area, and national United States Postal Service representatives.

●Defined transportation scheduling between Sprint mailing Services and the United States Postal Service for the induction of 20 Million mail pieces per month.

●Analyzed cost benefit for alternative shipping method for high priority multi-million dollar customer accounts.

●Produced project enhancements that took MVNO projects that were being completed in 5+ months down to being completed within less than 3 months with no increase in budget.

●Utilized Agile Project Management to lead multiple .Net development teams in the creation and maintaining ecommerce web sites.

●Led the .Net development teams on transitioning the ecommerce websites to become responsive ecommerce websites.

●Experienced with managing relationships with internal and external clients and stakeholders.

●Experienced with handling multiple large, high visibility projects of significant scopes.

●Communication skills and the ability to effectively interact with senior management as well as business and IT subject matter experts.

●Experience with working as a liaison between IT and business end users.

●Ability to communicate with all level of associates (entry level through executive).

●Conduct business/customer/user needs analysis to formulate and define systems scope and objectives.

●Consult with internal and external project teams to identify and document business needs and objectives, current operational procedures, business design documents, problems, input and output, requirements, data scope, usage, formatting, and security requirements.

●Project Manager of a multinational team for the conversion from a Mainframe platform to a UNIX platform resulting in a Multi-Million dollar increase of revenue.

●Designed and implemented a Telecommunication Security training program that saw over 250 team members pass.

Honors & Awards

Executive Mail Center Manager

Mail Piece Design Analyst

Mail Preparation Professional

Employment

Project Manager, Kansas Department of Revenue 12/17 - Present

●Management of large, multi-million dollar IT projects for Kansas Dept. of Revenue.

●Project Manager for implementation of new vendor integration process for State wide initiative.

●Overseeing all aspects of the Modernization Tax System Project.

●Responsible for seeing all application dev. requirements are successfully completed on time and within budget.

Project Manager, Staples Promotional Products 10/15 – 06/17

●Agile Project Manager for a .Net software development team.

●Manage and lead a team of developers, QA, and business analysts.

●Project Manager for implementation of new vendor integration process for companywide initiative.

●Team lead for integration with 3rd party warehouse distributors.

●IT liaison with Staples Promotional Products Business division for e-commerce.

Project Manager, AVI Systems 03/15 – 10/15

●Plan, direct and carry out electronic communications and audiovisual installation projects from initial point of sale to customer acceptance.

●Manage and lead a team of employees and exercise independent judgment in formulating a project plan.

●Leadership of a team of employees and architects, general contractors, assigned to deliver an audiovisual design projects.

●Operate as primary contact between AVI and customer.

Project Manager II, Network, Sprint 05/13 - 12/14

●Project Manager within the Project Management Office of the Network Organization.

●Network Organization Lead Project Manager for the Mobile Virtual Network Operators (MVNO) that are partnered with Sprint.

●Project Manager on Network Backbone upgrading

●Provides project flow enhancement for the Network Organization

Market Project Manager I, Ericsson – Contractor 01/13 – 05/13

●Market Project Manager for 4 primary markets (Baltimore, Norfolk, Richmond, and Washington DC) within the Sprint Capacity Deployment Program.

●Provide daily, weekly, and monthly metrics of On Air cell sites for all assigned markets, primary and alternate.

●Provide ownership of projects from initiation to completion. Maintaining control of market team to ensure a minimum of 80% of all projects On Air.

Project Manager, DST Output 10/09 - 12/12

●Function as a liaison between the development team and internal and/or external clients to collect, analyze, and write business requirements, business design documentation, functional specifications, and client documentation.

●Perform impact and gap analysis and/or assist with analysis and recommendations for new and existing applications, system implementations, and changes.

Project/Program Manager, SMS Sprint 02/06 - 10/09

●Project/Program Manager for Sprint Mailing Services Postal Affairs

●Manager Mail Piece Design

●Develop and Analyze Postal Metrics and reporting

Business Analyst, Network, Sprint 03/05 - 2/06

●Analyze and track equipment to individual Point of Presence (POP) sites

●Provided monthly status reports for Point of Presence sites

Implementation and System Specialist, Customer Support, Applied Resources, Inc. 01/05 - 03/05

●Team Leader in configuring and implementing Applied Resources, Inc. software and hardware at customer location.

●Educate and train end user on use and maintenance of software.

Supervisor Customer Service/Mail Carrier, United States Postal Service 10/92 - 01/05

●Supervision of a group of employees in administrative support activities including mail entry, finance, time and attendance, training and personnel.

Defense Command, Control and Counter-Measures Analyst, United States Air Force 08/87 - 08/91

●On site telecommunication security analyst.

Community

Involvement

Greater Kansas City Postal Customer Council

Mail Systems Management Association

Education

B.S., Network and Communication Management, Cum Laude, DeVry University, 2000 - 2004

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