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Data Warehouse & BI Architect (Oracle Expert)

Plain City, OH
... Outstanding Contribution – 2005 EPM ND Best Team Award – EPM Product Development (2004) PROFESSIONAL EXPERIENCE: Software Developer Client: ODOT – State of Oklahoma Agency Apr 2025 – Present Project Description: Implemented Fusion Data Intelligence ... - Jul 02

Customer Support & Technical Support Specialist

Columbus, OH
... • Document interactions and escalations in Salesforce for case tracking. • Maintain high-volume chat performance while meeting security and quality benchmarks. • De-escalate complex cases with empathy and clear communication. • Collaborate with ... - Jun 29

Customer Service & Claims Specialist

Columbus, OH
... Process claims adjustments, de-escalate member issues, document, and ensure resolution case/complaints according to compliance standards, issue authorizations and assist with member benefit inquiries. Drive positive metric results. ● Recognition as ... - Jun 29

Administrative Customer Service & Records Support

Columbus, OH
... Core Qualifications Administrative Support, Data Entry, Records Management, Customer Service, Microsoft Office, Document Control, Scheduling, Database Management, Confidential Information Handling, Problem Solving, Written and Verbal Communication ... - Jun 24

Operations-to-Software Engineer (Full-Stack & Data)

Columbus, OH
... Graphic Designer & Technical Document Writer: • Created consumer-facing artwork and packaging for retail products meeting regulatory compliance. • Design, redesign and vectorization of legacy logos. • Developed operator manuals for heavy machinery ... - Jun 22

Customer Service Representative (9 Years)

Columbus, OH
... Navigate multiple internal systems simultaneously to research issues, resolve inquiries, and document outcomes efficiently using CRM systems. Consistently meet or exceed service-level agreements (SLAs), quality standards, and productivity metrics ... - Jun 22

Licensed Practical Nurse - Pediatric & Specialty Care

New Albany, OH
... and G-tube care • Maintain emergency equipment and promptly recognize and report changes in patient condition • Document assessments, interventions, and patient responses in accordance with agency protocol • Deliver compassionate, family ... - Jun 19

Business Analyst: Requirements & Systems Thinking

Columbus, OH
... Business Analyst / .NET Developer Alphenso Technology Bangalore, India Dec 2019 – Dec 2021 Elicited and decomposed requirements for .NET application development projects, translating business objectives into functional specifications, user stories, ... - Jun 19

Versatile Professional with Strong Reliability and Efficiency

Sunbury, OH, 43074
... Nanny (Childcare Provider) September 2007 – September 2010 Galena, OH Provided in-home Childcare. Merchandise Processor February 2006 – September 2007 Pure Romance – Loveland, OH Order fulfillment for shipping products. Restocking supplies and other ... - Jun 11

Top-Performing Customer Support Specialist

Columbus, OH
... • Streamlined Document Review • Workflow Design Recognition • Document Verification WORK EXPERIENCE Hinge Health, San Francisco, CA 2023 - 2025 Health Coach ●Cultivated client trust through precise communication to ensure therapy plan adherence. ... - Jun 11
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