Jayme A. Jolly

**** ****** **** ****, **********, Alabama 35453

205-***-****

ac4ked@r.postjobfree.com

Objective

Enthusiastic, ambitious, and highly organized hospitality professional looking to use industry knowledge and experience in a management position. Personal Profile

I am an optimistic, energetic, dedicated individual who is self-motivated, yet has the ability to work well with others. I am extremely competent in time management, organizing people, and providing resources with a high level of professionalism. I am able to grasp and learn new skills quickly and efficiently. I have excellent interpersonal communication skills as well as a professional appearance and performance.

Work Experience

August 2009- January 2011

Advanced Medical Billing of the Southeast

Northport, AL

Billing Clerk

Accountable for creating invoices and credit memos and issuing them to customers, updating customer files, verifying insurance through insurance companies, accounts payable/ receivable, answering multi-line phone system, knowledge of basic medical coding.

Direct Supervisor- Delaine Keller, 205-***-****.

January 2011- February 2013

Blakeney & Company Rentals

Tuscaloosa, AL

Leasing Agent/ Receptionist

Assists with applications, leases, and renewals, maintain office files, run errands, data entry, schedule appointments and site visits, answering multi-line phone system, answering emails, taking and keeping record of lease payments, maintaining good respectful relationships with tenants, coordinates office staffs appointments throughout the day.

Direct Supervisor- Billy Blakeney, 205-***-****; Keri Scales, 205-***-****

Little Italy Pizzeria

Tuscaloosa, AL

March 2013- January 2018

Shift Manager

Assigns tasks to employees, calls in replacements in the case of a call-in, addresses any comments or complaints from the customers, cleans and organizes, promotes sales specials and new products, manages cash intake, reports losses, assists with employee training.

Direct Supervisor- George Matta- 828-***-****

August 2016- January 2018

Hotel Capstone

Tuscaloosa, AL 2018

Sales and Catering Coordinator

All normal front desk receptionist duties as in answering phones, taking messages, filing, and setting appointments; following up with clients, Use of Microsoft programs, keeping records in filing cabinets and on the computer, Improving quality and variety of bills, coordinate vendor services during events and identifies sales opportunities, oragnizws events, plan and coordinate all logistics to ensure the event is successful, processes orders and enters them into Delphi system for use in creating accounts and banquet event orders, Use of Delphi system to create and modify as needed rooming blocks for larger groups and groups with set rates, Use of Opera system to enter rooming lists within a room block and run a large amount of reports to make sure the programs are running efficiently, Use of Synxix online to create and save URL booking links to send to clients with rooming blocks for easier reservations, daily stand up meeting forms, weekly event posting, working Manager On Duty weekend shifts once a month,weekly cut-off date report, weekly match reports, weekly evaluations sent out, meets with clients in sales managers absence to ensure that their contracts are signed, payments are made, and rooming lists are in by the appropriate time, creates and distributes revised and added banquet event orders as needed, distribute weekly event packet for other departments and staff to be aware of the events going on within the hotel, completes catering revenue spreadsheet for weekly staff meeting, verifies that our payroll gratuity is correct, distributes car tags per quarter to all employees, Use of Manage11Giraffes online program to create templates and display our events on the television screens outside of the banquet space, managed the birthday bingo every month, maintained anonymity of clients when working with high profile groups or events to ensure their safety and the safety of our other guests, worked directly with IT department including Delphi and Opera systems IT department to troubleshoot any issues that came up to ensure everything gets fixed and is running in a timely manner, maintained all social media accounts.

Skills/ Knowledge

Planning/ Event Planning

Microsoft Office Programs

Delphi Sales Computer System

EHS Billing Software

Opera Computer System

Manage11Giraffes Computer

Synxix Software

Education

August 2000-May 2004

Brookwood High School Brookwood, AL

General Diploma

Graduated with the Class of 2004

References

Wanda Gaddis- Director of Sales at Hotel Capstone, 334-***-****.

Billy Blakeney- Owner/ General Manager at Blakeney Properties, (205)- 349-9282

Ashley Russell- Director of Catering at Hotel Capstone, (205)- 799-4609

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