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Accounts Receivable Customer Service

Beverly, New Jersey, 08010, United States
41,000 +
November 14, 2017

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Lorna J. Timmons

** ********** ****, ***********, ** 08046

Mobile: 609-***-****

E-mail: ************@*****.***


Accounting/Financial Specialist with over 25 years of experience in accounts receivable, cash management, bank reconciliation, general ledger coding and month end closing. Proficient with database programs such as Admin Plus, Infolease, Yardi, SAP, MIP, Promerit, Property Management System, MS Outlook, Excel and Word.


Univers Workplace Solutions 2015 – 2017

Sr. Accounts Receivable Coordinator

Worked as a Third-Party Administrator (TPA), responsible for applying cash receipts from lockbox, checks, and credit cards to policies in Admin. Plus.

Retrieved monthly ACH and recurring credit card payments using online banking.

Reconciled incoming wires with payroll files before applying to member’s policies.

Reallocated misapplied payments to maintain accurate application to policies.

Reconciled remittance data payable to Carriers

Wired monthly remittance to Carriers

Researched and analyzed variances or discrepancies

Corresponded with vendors and answers any inquires

Responsible for ensuring compliance with and tracking of internal controls, and maintenance of policies.

Assisted with internal and external audit requests

Canon Financial Services 2013 – 2015

Sr. Accounts Receivable Coordinator

Reviewed and reprocess $1,000,000 - $4,000,000 per week in lockbox payments to ensure payments are being posted correctly using Bank of America and Customer Intent Viewer.

Applied ACH payments daily to customers’ accounts using Infolease.

Scan in-house checks into system using digital scanner and post to customer accounts.

Researched and post unapplied funds to the correct customer accounts using online banking software and Infolease software.

Reversed and correct payments that were posted incorrectly using Infolease software.

Processed Customer refunds and adjustments

Updated customer account information ie, address, phone # and contact.

Worked closely with customer service and collections to maintain customer satisfaction.

CIS Management, Inc 2013 – 2013

Accounts Receivable Coordinator (Contractor)

Maintained accounts receivables for 6 properties, approximately 600-700 residents

Inputted daily cash receipts using Yardi software

Inputted charges to residents’ such as utilities, damages, late fees and legal fees

Prepared monthly posting reports to send to Property Managers

Reconciled and adjusted residents’ ledger to ensure balance was correct

Reviewed and monitored daily move-ins/move-outs using the Yardi dashboard

Ensured all move-out documents were received from site within the HMFA guidelines.

Applied all billing to move-out residents (i.e. rents, damages, utilities, keys returned, etc).

Created and mailed the disposition letter to the residents for return of security deposits

Met monthly with Site managers to review the accounts receivables’ aged detail report

Setup new residents’ security deposit accounts and Sure Bond accounts.

Prepared documents and submitted claims to collection agency for delinquencies.

Allies, Inc., Hamilton, NJ 2009 – 2013

Staff Accountant/Cash Management Specialist

Inputted company credit card expenses into the general ledger using MIP system.

Reconciled all bank statements on a monthly basis to insure all revenue and expenses are recorded.

Reconciled credit card statements to insure all expenses are accounted for.

Handled all clients’ monies such as personal needs, independent help and social security checks by receiving, depositing and issuing checks as required.

Collected receipts, code and issue petty cash checks to over 40 group homes.

Inputted daily sales receipts for 2 subsidiary retail stores.

Payed credit card statement and vendor invoices for all retail store expenses.

Payed monthly and quarterly sales tax online for retail stores’ sales.

Managed all accounting functions for the Colorado office, such as billing, coding and imputing all expenses and payroll.

Credit Suisse, Princeton, NJ

Cash Management Specialist 2005 – 2009

Performed the cash management side of the warehouse group, such as track daily funding and payoffs in order to manage the account cash balance.

Verified the receipt of investor wires in Citibank and purchase advices from clients to payoff existing loans on clients’ portfolio using the Promerit system.

Managed the Citibank account balances, making sure all wires are accounted for and there are no open items.

Coordinated with clients on any missing purchase advises or wires

Processed the requests of Clients for outgoing wires to the appropriate closing agent/attorney using the ProMerit and Citibank systems.

Generated and print end of day reports to ensure accuracy of wires received and sent.

Provided support in dealing with customers on funding and repayment issues.

Generated monthly interest and fees invoices by posting bank fees and misc. fees as required by clients’ contract.

Emailed monthly invoices to clients, collect and process payments.

Completed invoicing and payment log using excel spreadsheet.

Able to handle multiple priorities and high volume work load


Real World Training: Certified QuickBooks User

Burlington County College, Willingboro, NJ

Subject: QuickBooks Pro 2008

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