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Engineer Customer Service

Riverdale, Georgia, United States
January 20, 2018

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*** * ********* *****,

Riverdale, GA *****

To Whom It May Concern:

I am applying to your company management team for the Distribution Engineer position. I have over 20 years of experience in operations, logistics, manufacturing, supply chain, and distribution. I am currently a member of the American Production and Inventory Control Society (APICS). My professional objective is to continue to work for a company that has the potential to enhance, develop and innovate new processes and practices to compete in the global market place. My educational background includes a Bachelor of Science Degree in Manufacturing Engineering Technology and a Bachelor’s of Science Degree in Industrial Administration (concentration in Finance and Operations Management), both from New Jersey Institute of Technology.

Completed training programs in “Statistical Process Control”, “MRP II Manufacturing Systems”, “GMP, FDA Regulations, and Standard Operations Procedures Training (food and pharmaceutical industry)”, “Warehouse Management Systems”, “World Class Manufacturing”, “Logistics Management Continuous Improvement”, “Hazardous Waste Management & Housekeeping”, “Inventory & Product Planning”, and “Deming Management Principals”. I have completed the “Project Management Institute Certification Boot Camp Course” at NJIT to prepare for the “Project Management Professional” certification in the near future. I have completed the “ASQ 6 Sigma Green Belt Certification course” at NJIT to prepare for the 6 Sigma Green Belt certification test.

Eliminated 7,500 linear ft. in travel distance from the manufacturing travel path by developing J.I.T. work cells through lean and flexible value stream manufacturing concepts;

Decreased scrap by 35% and 10% process time by implementing S.P.C., preventive maintenance, plus best manufacturing processes techniques;

Eliminated 48 hours in set-up time using SMED and Kaizen principles techniques;

Increased bulk storage warehouse labor efficiency by 45% annually by improved layout and methods;

Increased garment storage capacity by 75%, plus improved put away, picking, and search activities.

Decreased shipping and receiving queue time by 30% using Kaizen techniques.

Saved $50K annually by improved packing methods;

Decreased packing operational expenses by 48%;

Reduced shortage and exchange credit expenses by $161K annually;

Reduced work in process inventory levels by 30% by improved logistical processes.

Performed time studies leading to improved receiving material handling methods at company owned retail stores by 15% resulting from improved processes and better pre- shipping methods at distribution centers.

Increased Automated Storage Retrieval System (ASRS) area operations efficiency by 20% through methods analysis, assist coaching, planning, and improved scheduling of labor and equipment utilization.

In closing, please find a copy of my professional resume with this letter for your review. If required, I will submit to you a historical portfolio and professional references upon your request. Additionally, I would be willing to relocate to your geographical area in order to become a productive member of your organization. I am willing to be available for overnight business travel. I look forward to meeting with you soon to discuss your organizational opportunities.

Anthony D. Eversley

Sincerely Yours,

Anthony D. Eversley



105 A Fruitwood Trace

Riverdale, Georgia 30296

Phone: 856-***-****

SUMMARY: An innovative and critical thinking Distribution Engineer with expertise in procurement, budgeting, project management, forecasting, lean manufacturing, e- commerce, big box retail, and transportation solutions to supply chain networks using best industry practices.

EDUCATION: New Jersey Institute of Technology, Bachelor of Science in Manufacturing Engineering Technology.

New Jersey Institute of Technology, Bachelor of Science in Industrial Administration (Finance), minor in Operations Management.

NJIT, PMI Project Management Professional Certification Boot Camp (2014).

NJIT, ASQ Six Sigma Green Belt Certification Training course, (2014).

CERTIFICATIONS: “World Class Manufacturing” (1991); Safety Kleen, “Hazardous Waste Management; Manpower, “GMP Training for Food Manufacturing & Warehouse Facilities (2003)”; Manpower, CGMP & SOP Training for Pharmaceutical Facilities (2004).

SKILLS: AutoCAD 13 & LT, Microsoft Excel, Word, Power point, Access, Outlook, Microsoft Project Management, Lotus Notes, Visio, AS/RS modules, SAP, WMS, MRP II, Kaizen, pick to light, pick to voice, Most (H. B. Maynard), and Timer Pro.


2016- Present, Warehouse/ Safety, Union City, GA

Operator lift truck safety and inspections;

DTR inspections;

5S Projects

Performed MOST time studies

2014- 2016 Golden Consulting; Industrial Engineer (on contract), New York, NY

Performed time studies, demand planning, operations analysis, inventory forecasting, project management, detailed functional planning, slotting, implementation, training, and design layout of a pick- to- voice forward pick zone leading to a reduction of 6 FTE’s ($90K);

Increased storage capacity by 40% from adding drive in racks;

Decreased theft by 12K, improved warehouse productivity by 38%, and eliminated 4500 linear travel distance with root cause/ process analysis, plus the installation of a AS/RS system;

Saved 75k from implementing “preventative maintenance program.

2008- 2012 Labor Ready; Temporary Associate, Pennsauken, NJ

Inventory auditing, warehouse implementations, quality control, and retail consolidating assignments.

2008- 2010 FedEx AGFS; Senior Industrial Engineer, (Methods & Standards); Newark, NJ

(Reduction in Force)

Improved Heavy Weight Pallet shipping by 2 hours daily by improved methods;

Decreased processing of dangerous goods by 8 FTE’s through line balancing;

Re- engineered and trained managers operators on new policy for receiving international documentation by value added mapping and root cause analysis;

Devised plus implement monthly operational plan, schedules, performance activity metrics, and budget for supported operations to senior management.

2007- 2008 Burlington Coat Factory; Industrial Engineer Supervisor; Burlington, NJ

(Reduction in Force)

Supervised a group of analyst plus perform time studies, value stream mapping, process improvement, production reporting, and documentation of SOP’s using “best practices” within the 4 national distribution centers omni- channel distribution network to support 355 stores throughout the United States. Trained operators on newly implemented work methods.

Member of the “Manhattan Associates” Labor Management System Implementation Team.

Increased Print & Apply receiving by 35% by applying 5s+1 techniques.

Decreased sorter and packing operational expenses by 48%.

Reduced packaging cost by 15% by eliminating shipping case sizes.

2006- 2007 Bethany Ministries and Abundant Life Fellowship Food Bank Centers; Industrial Engineer Consultant:

Redesign storage facilities, material handling processes, and created a storage locator system on Excel.

Temporary Associate, Allentown, PA

Various positions held: Customer Service Rep., Production/ Warehouse Operator, and Inventory Control Analyst.

2000- 2003 QVC; Corporate Project Manager; Studio Park, West Chester, PA

(Reduction in Force)

Supported and managed corporate projects with strategic planning, value stream (process) mapping, product slotting, distribution design, analysis, process design, capacity planning, equipment selection, costing, purchase of equipment, document SOPs, vendor selection, and project budget control.

Managed all phases and design of a garment automated carousel system project that increased storage by 55,500 hanging garments within 1,500 sq. ft.

Increased storage capacity by 1,200 units by implementing flexible storage shelving units.

Redesigned jewelry warehouse bulk storage area space by designing a 3-story conveyorized shelf supported mezzanine with 3,400 locations.

Managed project to increase storage by 30%, implemented fire- proofing and OSHA safety specifications to a 78,000 square ft. oversize product warehouse.

1998- 2000 Osram Sylvania, Warehouse Supervisor; Bethlehem, PA

Managed up to 50 union operators, 3 lead persons, two- yard shifters, and 2 traffic clerical operators per shift n a new completely automated 525,000 square foot distribution center environment.

Increased through put from 450 to 1,600 split/ case plus small parcel shipments per day by redesigned lean layout, time studies, gap analysis, continuous coaching, and 5S+1 techniques.

Reduced receiving cycle time by 65% through better methods and coaching.

Improved inventory from 45 to 98% accuracy through cycle counts & WMS/ SAP adjustments.

1996- 1997 Lucent Technologies; Supply Line Engineer, Mount Olive, NJ (On Contract, NSA)

Designed, specification planning, implementation, and ISO 9001 & 14000 documentation of standard procedures for lean warehouse operations, equipment, and stress test measurements for Largotim Warehouse Management System with real time RF capability.

Implemented production line ready reusable plastic container packaging and pallet return programs for ISO 14000 requirements with production material suppliers.

1995- 1996 Tompkins Associates Total Operations Consulting Firm; Project Engineer; Allentown, PA

Performed specification requirements for improvement processes and direction of

implementation process. These activities involve working closely with production management, shop floor personnel, maintenance shop personnel, and third-party vendors to coordinate achievement of project goals.

Project Highlights:

Mobil Chemical Corp: decreased material handling expenses by $250K and manufacturing throughput by 20% from improving material handling methods.

BMI Corp: increased distribution center throughput by 60% and reduced operating expenses by $2.9 million by improving storage, standard operational procedures, and material handling methods.

Chrysler Canada Distribution Center: AutoCAD Layout of an existing 850,000 square ft. facility for improved space utilization and productivity project.

Berwick Industries Inc.: Re - designed layout and dock upgrades for the 335,900 sq. ft. warehouse expansion to increase storage capacity by 75% and throughput by 35% by better product slotting.

Motts Corp: Increased bulk storage capacity and labor efficiency by improved layout and creation of a forward pick zone for its 261,000 and 200,000-sq. ft. warehouses. Decreased labor cost by 40%. Layouts and implemented processes met GMP/ FDA requirements.

1995- 1995 Frigidaire Corporation, Warehouse Supervisor; Edison, NJ

(On Contract, Joule Engineering)

Supervised and planned shift operations in a 100,000 square ft. warehouse.

Coached 19 union operators, yard shifter, and data entry personnel.

Reduced production time by 33% by implementing cross- docking application.

Employment history previous to June 1995 will be given upon request.

ACTIVITIES: Vice Chairperson of “Lehigh Valley Peer Professional Group”, “PSG Group Member” (Burlington County, NJ), “Multiple Sclerosis Society”, and “Computers For Kids” (Allentown, PA).

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