Ja’Dair Osborne

PROFESSIONAL EXPERIENCE

Magna Seating Int’l, Spring Hill, TN August 2016 – December 2018

IT SharePoint -- Document Control Coordinator

Administer and maintain the existing SharePoint farm and structures to support numerous sites for the organization;

Assist with installing, configuring, maintaining, upgrading and managing a SharePoint server, sites, and configurations;

Assist with the development and maintenance of SharePoint development and test environments to test patches, STIGs, configurations and new software ensuring minimal impact to production infrastructure;

Perform activities and research that delivers meaningful, consistent and context sensitive search results across all sites and search contexts within SharePoint to make shared content easily and quickly discoverable.

Clark Atlanta University, Atlanta, GA February 2014 – May 2015

Sr. System Engineer

Designed, implemented, and administered Linux systems including virtualized environments such as VMware ESX.

Administered Windows 2008/2012 AD (e.g. group policy, permission and security, ADFS, etc.).

Experience building and supporting a large scale VMWare App Volumes

Developed IT infrastructure project plan, technical specifications, design documentation, roll-out and test plans.

Contributed to IT policies and process of development using industry best practices; review/assess staff and knowledge transfer to global team.

Experience building and deploying VMware Horizon View in a large scale environment.

experience building and deploying applications with VMware Thinapp

Audited and evaluated the performance VMware, Exchange, SAN\NAS, and Cloud-based services.

Proficient knowledge of VMware ESXi, vSphere, NAS, ISCSI methodologies

Implemented UCS, service profiles, and designed cloud storage for OWA.

Designed SAN\NAS environment using HP, Brocade Fiber switch, and Pilar\EMC.

Publix, Atlanta, GA September 2012 – January 2013

Sr. Systems Engineer (Consulting\Contract)

Analyzed and designed effective a clear technical solutions for infrastructure and enterprise application related projects.

Worked closely with the project and operational teams, assisted and guided in the project planning and execution phases.

Implemented Windows 2003/2008 server using SCCM 2007 (version prior to 2012).

Designed, implemented, and administered Linux systems including virtualized environments such as VMware ESX.

Acted as liaison between the PMO, TMO, business sponsors and other groups within the IT or business.

Acted as subject matter expert on all things infrastructure.

Experienced in trouble shooting, VMware, Active Directory, Clustering; Strong scripting skills such as VB, PowerShell.

Strong server optimization and tuning skills/experience using HP Proliant servers and blade chassis.

Tied in with SCOM, SCCM for asset tracking as well as incident, problem, change and configuration management (code name: Service Desk).

Troubleshot Citrix environment (Edgesight, XenDesktop, and Provisioning services).

Maintained systems and network security and ensure compliance with security policies and procedures designing improvements/modifications as needed.

Maintained current knowledge of the technology industry and determining the impact of hardware and/or software upgrades on new and existing applications including virtualization and cloud services.

Analyzed and diagnosed issues that may be caused by server side applications such as Citrix, VMware, Hyper-V, and server operating system issues as well as networking problems.

IBM, Atlanta, GA September 2011 – February 2012

Sr. Virtual Infrastructure Engineer (Consulting\Contract)

Implemented several different desktop brokering technologies such as VMware, Citrix Xen, and vWorkspace solutions. In-depth knowledge of Virtual Center Server (4.5, 5.0, and Vsphere Cloud).

Provisioned XenDesktop (via cloning, profile templates).

Adapted solutions for High Availability \ Disaster Recovery for 50,000 plus end users.

Responsible of high-level troubleshooting for mobile end user devices such as Citrix connected devices, and other mobile platforms such as iPads, BlackBerry Messenger, and others.

Conceptualized VDI environment to forecast VM sprawl in order to maximize amount NAS\SAN space where VMs were residing.

SAIC, Knoxville, TN August 2011 – September 2011

Citrix Engineer (Consulting\Contract)

Designed Citrix environment for 30,000 plus end users using HIPAA, SOX, and other levels of security measures to ensure upmost confidentiality.

Maintained system environment variables to meet minimal specifications depending on customer requirements.

Implemented\Designed Virtual Desktops and Provisioned Desktops.

Implemented Citrix XenDesktop upgrade from 3.1 to 4.5.

Administrated Citrix XenDesktop 4.6 for a large number of end users.

Installed, Configured, maintained, and Troubleshot XenDesktop environment.

BMI, Inc., Nashville, TN February 2011 – August 2011

Virtual Infrastructure Engineer (Consulting\Contract)

Implemented virtual solutions using Microsoft Hyper-V, System Center Virtual Manager (SCVMM), Quest vWorkspace, Citrix platforms.

Administrated SCCM infrastructure model.

Responsible for establishing and implementing policies and procedures pertaining to the engineering and operation of infrastructure security policies pertaining to virtualization.

Responsible for managing and maintaining virtual environment; migrating users and applications to the new environment.

Developed applications based on OS X (Snow and Lion), Linux, and Windows platforms.

Simplified communications with using VOIP solutions, and workflow management, and business processes; designed, implemented, and deployed Exchange 2007, and OWA (Outlook Web Access and Outlook Web Mobile); and server management with SCCM, SCOM, and MIIS.

Recovery, and disaster recovery solutions for virtualization, such as co-locations, and datacenter off-site backup solutions.

Responsible for creating, maintaining and updating operational documentation necessary to support the VDI environment

Community Health Systems, Franklin, TN March 2010 – June 2010

Infrastructure Engineer (Consulting\Contract)

Developed producers using command-line tools with in Microsoft Active Directory utilized command-line tools such as PowerShell and NT utilities.

Provided Active Directory security storage for user, names and credentials developed restriction policies for administrators and developed administrative GPO objects.

Implemented security standards for SOX based on GPO, business needs, and SOX\HIPAA.

Managed GPO’s and delegated security policies using endpoint security measures.

Responsible for maintaining corporate network infrastructure, network discovery, implementing new technologies depending on the facility needs Active Directory infrastructure.

Implemented security solutions based on SOX, HIPAA, and EMR requirements.

Consolidated domains, forest, and merged existing domains into one forest depending on facility.

Provides technical leadership to appropriate personnel on highly complex system administration activities. Provides technical solutions and escalated support for non-routine, highly complex technical issues.

Incorporated corporate standards, policies, and procedures from the corporate level down to end-users.

Coordinated complex client technical management issues in growing a medium-size infrastructure footprint to a larger footprint.

American HomePatient, Brentwood, TN August 2005 – November 2009

Senior Network Administrator

Designed, developed, implemented, and administered VMware infrastructure (ESX 3.5, Vsphere 4, vCloud), Citrix, and Exchange (2005 and 2007).

Knowledgeable with large high-end enterprise backup solutions Dell PowerVaults, HP8000, EMC.

Designed and documented backup maintenance plans; implemented co-location redundancy plans for disaster recovery.

Deployed, managed, and administered Citrix product line (Presentation Server, XenApp, and XenDesktop) farm.

Provided Active Directory security storage policy; developed restriction policies for administrators and developed administrative GPO objects.

Designed AD site configurations and migrations; developed AD security restriction policies for GPO objects; delegated security policies using endpoint security measures.

Implemented security standards for EMR based on GPO, business needs, and SOX\HIPAA.

Implemented SCCM (SMS), MOM, and other network system monitoring tools, tested, deployed and used SCCM for monitoring; administered SharePoint infrastructure, SCCM, and SCOM.

Managed SAN network including Brocade fiber switches, Cisco Fiber switches, and UCS.

Troubleshot end-to-end issues spanning diverse areas of Information Technology (i.e. client/server apps, web apps, networking/routing, server and workstation operating systems).

Dell, Inc., Nashville, TN November 2004 – July 2005

Level 1 Technician

Responsible for troubleshooting and maintaining hardware and software for government and large corporate accounts using Dell systems.

Certified Dell Certified System Engineer for Optiplex, Latiude, and Inspirion systems.

Troubleshot network and hardware issues for large corporate accounts needing assistance with hardware setup.

Reduced the amount of an initial service call from 21 minutes to under 17 minutes.

EDUCATION

ITT Technical Institute Nashville, TN

Bachelor of Applied Sciences - Information Security Systems

ITT Technical Institute Nashville, TN

Associate of Applied Science Degree in Information Technology – Computer Networking Systems

CERTIFICATIONS

MS2279: Planning, Implementing, and Maintaining a Windows Server 2003, Active Directory Infrastructure, 2008

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