Gayle L. Rabon

**** ********** **.

Columbia, SC 29212

Mobile 803-***-****

Email: ac0vvz@r.postjobfree.com

Qualifications

Proven track record for creating value added experience for customers by providing service offerings such as:

deposit accounts, credit, mortgage, savings and small business banking needs. Seasoned professional in the

vices and solutions arena. Routinely work with consumer and business clients as a trusted financial

consultant for the past twenty-six years.

Experience:

1990 to Present

C & S National Bank AKA NationsBank AKA Bank of America

Twenty-six years of experience as Relationship Manager

Primary Career Responsibilities:

Engage customers in trustful conversations to ensure they feel understood, informed and

confident in the outcome. Present solid advice, recommendations and offers that satisfy the customer needs

and ensure the customer understands the features, benefits and fees of the service or product

offered to help them reach their financial goals and by doing so, build a long term banking

relationship. Open accounts, resolve problems and show the customers how to access and manage their

accounts to take full value of the relationship. Identify opportunities to connect customers to specialists such

as Merrill Edge Solution Advisor, Mortgage Loan Specialists and Small Business Bankers

Primary day to day Responsibilities

Consistantly delivers results for customers by maintaining a strong focus on meeting the customer needs.

Assessing customer needs by going beyond the customers stated need to uncover other needs and

appropriate solutions to deepen customer relationships by gaining in depth knowledge of the customers

financial needs. Provide a level of service that distinguishes me as the “go to” person for customers when they

enter the branch. Actively listen and frames recommendations into meaningful actionable terms to allow

customers to meet their financial goals. Achieve results by setting high standards and manage time effectively

to contribute. Knows the business and understands the factors affecting the Company’s profitability.

Responsible for problem solving and ensuring the customer understanding of the outcome. Committed to

meeting and exceeding goals that are established and adapts with the changing environment in the financial

industry.

Education

Memphis Jacksonville High School

State Technical College

References:

NAME LENGTH OF RELATIONSHIP PLACE OF EMPLOYMENT CONTACT

Matt Smith Eighteen years South State Bank-Special Assets 803-***-****

Mildred Allison Thirty Years Head Teller-First Citizens 803-***-****

Don Haltiwanger Twenty Years Financial Manager-Wells Fargo 803-***-****

Jack Gody Twenty Five Years South State Bank-Charleston Unknown

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