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Customer Success & Onboarding Specialist Resume
Hilliard, OH
... Spectrum Cable Columbus, OH Inbound Sales Agent January 2014 – February 2019 ● Troubleshooting internet, cable, phone, and security services while consistently surpassing sales targets for new and upgraded products. ● Selected from 100 agents to ... - Apr 19
... Spectrum Cable Columbus, OH Inbound Sales Agent January 2014 – February 2019 ● Troubleshooting internet, cable, phone, and security services while consistently surpassing sales targets for new and upgraded products. ● Selected from 100 agents to ... - Apr 19
Patient Access & Medical Billing Specialist
Columbus, OH
... Education Everest College Gahanna, OH 03/2008 Certificate: Medical Insurance Billing and Coding Libbey High School Toledo, OH High School Diploma Affiliations Ohio Notary/Loan Signing Agent – National Notary Association - Apr 13
... Education Everest College Gahanna, OH 03/2008 Certificate: Medical Insurance Billing and Coding Libbey High School Toledo, OH High School Diploma Affiliations Ohio Notary/Loan Signing Agent – National Notary Association - Apr 13
Remote Transcriptionist with Client-Focused Experience
Columbus, OH
... Social media strategy Phone etiquette Influencer collaborations Instagram Time management Google Docs Microsoft Word Cold calling Problem-solving Microsoft Office YouTube SEO Sales Adobe Photoshop Webinars Blogging Content writing Computer skills ... - Apr 10
... Social media strategy Phone etiquette Influencer collaborations Instagram Time management Google Docs Microsoft Word Cold calling Problem-solving Microsoft Office YouTube SEO Sales Adobe Photoshop Webinars Blogging Content writing Computer skills ... - Apr 10
Insurance Operations Leader with 35+ Years Experience
Columbus, OH
... Citizens Property Insurance 01/2006 to 01/2007 Technical Resource Specialist Jacksonville, FL Responded to high-volume inquiries from agents, policyholders, and mortgage companies regarding policies and payments. Provided underwriting guidance and ... - Apr 08
... Citizens Property Insurance 01/2006 to 01/2007 Technical Resource Specialist Jacksonville, FL Responded to high-volume inquiries from agents, policyholders, and mortgage companies regarding policies and payments. Provided underwriting guidance and ... - Apr 08
AI-Driven Software Engineer and Researcher
Columbus, OH
... reasoning infrastructure, persistent chat history, tool-result analysis, and automated re-planning logic, reducing initial agent errors by 60% • Engineered a database orchestration layer and integrated it with proprietary APIs as MCP tools, ensuring ... - Apr 07
... reasoning infrastructure, persistent chat history, tool-result analysis, and automated re-planning logic, reducing initial agent errors by 60% • Engineered a database orchestration layer and integrated it with proprietary APIs as MCP tools, ensuring ... - Apr 07
National Escrow & Title Operations Leader
Columbus, OH
... • Assign and oversee escrow files, acting as a liaison between processors, agents, and clients. • Ensure accurate banking reconciliation, lender package review, and compliance with escrow procedures. • Safeguard confidential information and resolve ... - Mar 31
... • Assign and oversee escrow files, acting as a liaison between processors, agents, and clients. • Ensure accurate banking reconciliation, lender package review, and compliance with escrow procedures. • Safeguard confidential information and resolve ... - Mar 31
Property Manager with Client-Focused Solutions
Columbus, OH
... October 2023 - January 2025 Bankers Life and Colonial Penn - Maumee, OH Insurance Agent Conducted needs assessments to align client insurance requirements with suitable policies. Guided clients in selecting insurance policies tailored to their ... - Mar 27
... October 2023 - January 2025 Bankers Life and Colonial Penn - Maumee, OH Insurance Agent Conducted needs assessments to align client insurance requirements with suitable policies. Guided clients in selecting insurance policies tailored to their ... - Mar 27
Customer Service Specialist - Immediate Start Available
Columbus, OH
... Core Skills Customer Support & Service Excellence Complaint Resolution Active Listening & Verbal Communication Inbound & Outbound Calling Transaction Processing Account Management Customer Relationship Management (CRM) Professional Telephone ... - Mar 27
... Core Skills Customer Support & Service Excellence Complaint Resolution Active Listening & Verbal Communication Inbound & Outbound Calling Transaction Processing Account Management Customer Relationship Management (CRM) Professional Telephone ... - Mar 27
Transformational IT Leader & Change Catalyst
Columbus, OH, 43219
... EXECUTIVE SUMMARY Innovative change agent with a 20-year track record of revitalizing organizational structures. Specialized in the "30-60-90 day" turnaround—assessing pain points, assessing leadership talent, and re-engineering processes to ... - Mar 25
... EXECUTIVE SUMMARY Innovative change agent with a 20-year track record of revitalizing organizational structures. Specialized in the "30-60-90 day" turnaround—assessing pain points, assessing leadership talent, and re-engineering processes to ... - Mar 25
Supply Chain & Operations Leader, 15+ Years
Sunbury, OH, 43074
... New Albany, OH August 2022 to May 2025 Transmission Right Of Way Agent Managed end-to-end delivery of transmission line and ... Managed external vendors and consultants—including site acquisition agents, legal counsel, and A&E firms—while collaborating ... - Mar 24
... New Albany, OH August 2022 to May 2025 Transmission Right Of Way Agent Managed end-to-end delivery of transmission line and ... Managed external vendors and consultants—including site acquisition agents, legal counsel, and A&E firms—while collaborating ... - Mar 24