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Resumes 61 - 70 of 168 |
Raleigh, NC
... Xerox-Aetna FSA Cary, NC August 2010 to December 2010 Call Center Representative Document all call information according to standard operating procedures. Navigating through 10 account screens to research required information using the provided ...
- 2017 Jul 24
Raleigh, NC
... Oct 2015- July 2016 Customer Service Representative Customer Care Call Center Xerox Raleigh, NC Prevented store losses for COX Communication using awareness, attention to detail and integrity. Achieved high sales percentage with consultative, value ...
- 2017 Jul 21
Raleigh, NC
... Answering phones from walk-in and commercial customers Xerox, Raleigh, North Carolina 5/2010 to 11/2011 Tier 1 Help Desk Support Assisted inbound customer calls with troubleshooting MAC OS 10, Apple mobile devices, & Email setup Assisted co-workers, ...
- 2017 Jul 19
Wilson, NC
... Technical serviced and repair of plotters, commercial embroidery machine, and commercial laminators Technical repair of Xerox and HP laser jet printers. Networked PCs and printers using TCP/IP and peer topeer networking. Used Trouble Ticket help ...
- 2017 Jul 19
Raleigh, NC
... Beneficiary Support Specialist 07/2012 – 05/2013 Xerox Human Resource Solutions – Cary, NC Prepared excel-based standard reports to track workload, response time, and quality of input. Offered concrete recommendations on how to streamline the ...
- 2017 Jun 13
Raleigh, NC
... 2014 – 2016 AppleCare T2/Xerox Technical Support • Assisted 100+ users daily in resolving diverse hardware and software issues. • Ensured quick resolution of user concerns and escalated more complicated support issues to senior helpdesk ...
- 2017 May 31
Clayton, NC, 27520
... Troubleshoot Xerox Network printers Outlook 2010 profile support to include recovery of OST, and PST files. Workstation hardware support & maintenance to include cabling, monitors, and desktop machine Responsible for workstation system updates. ...
- 2017 May 26
Raleigh, NC
... employment, benefits, healthcare and education Developed procedures for call logs, call flow, volume management and scheduling Xerox/ACS Corporation: Raleigh, NC Technical Advisor, Apple iOS Products, February, 2014-September, 2014 Troubleshot iOS ...
- 2017 May 08
Zebulon, NC, 27597
... service Collective Agreements Troubleshooting Recruiting Carrier Updates PROFESSIONAL HISTORY Technical Support Advisor Xerox Business Service April 2014- 2016 Resolved complex inquiries and desktop support to ensure customer satisfaction Met ...
- 2017 May 05
Smithfield, NC, 27577
... Previous Employment: CDI Corporation: Helpdesk, June 2016-December 2016 MercuryZ: NOC technician tier 2, March 2016 June 2016 Adecco: Kodak Alaris help desk technician, January 2016 February 2016 Xerox: Customer Service Representative, November 2015 ...
- 2017 May 05