Human Resources Resource
Resume:
Professional Summary
Results-oriented Human Resources Manager with broad experience in all areas of Human Resources including, but not limited to policy development, performance management, and benefit administration.
Work History
Human Resources Manager 02/2014 to Present
SpecComm International Incorporated – Raleigh, NC
Contributes to the evaluation and development of human resources strategy and performance in co-operation with senior to ensure the retention of key personnel and the institution of progressive policies.
Serves as a liaison between supervisors and employees to safeguard against work-related problems.
Administers, maintains, and reviews all company benefits to ensure employees are receiving optimal benefits.
Coordinates with senior management to determine upcoming occupational needs, thereafter researching job market, posting vacancies, scheduling interviews, preparing questions, and leading the interview process.
Prepares onboarding paperwork, new hire orientation, and job related material to create a smooth onboarding process.
Consults and counsels’ employees and management prior to voluntary and involuntary terminations; preparing requisite documentation and conducting exit interviews, if necessary.
Accomplishments
Revised SpecComm’s policies and procedures to ensure all company guidelines follow state and federal laws.
Planned and coordinated a vaccine clinic for employees and their families to reduce absenteeism.
Developed an orientation program to teach new employees company processes and foster corporate culture.
Created training programs pertaining to safety, harassment, and performance appraisals to reduce the company’s liability for possible lawsuits.
Designed and implemented an employee recognition program to help improve organizational moral.
Redesigned the performance management system to allow managers to obtain a comprehensive view of employee strengths and weaknesses.
Planned and organized a organizational conference to stimulate business development and internal enhancements.
Reduced overhead expenses by 66% by researching and facilitating the downsizing of company headquarters.
Human Resources Generalist (Contract) 09/2013 – 02/2014
Stepping Stones Pediatrics – Raleigh, NC
Conferred with management to develop and implement personnel policies and procedures.
Researched and analyzed available medical, dental, vision, and life insurance programs for employees.
Accomplishments
Developed and implemented an organizational code of ethics to address employee relations issues.
Designed, distributed, and analyzed a client satisfaction survey to provide a formulated organizational SWOT analysis (strengths, weaknesses, opportunities, and threats) to reduce the practice’s exposure and capitalize on potential opportunities.
Beneficiary Support Specialist 07/2012 – 05/2013
Xerox Human Resource Solutions – Cary, NC
Prepared excel-based standard reports to track workload, response time, and quality of input.
Offered concrete recommendations on how to streamline the transmission of documents.
Identified, analyzed, and processed pension calculations based on participant’s years of service and contributions.
Analyzed and reviewed medical, dental, life insurance, and pension benefits with beneficiary(s) and/or trustee(s).
Accomplishments
Improved processing time by 30% by navigating client’s internal system and determining benefits payable, as well as beneficiary information.
Successfully maintained a case load of over 200 clients by systematically working through pending cases.
Additional Accomplishments
Completed a Master’s thesis entitled: “Inclusive Training and Development Practices Considering a Generationally Diverse Workplace: A Case Study of Rex Hospital.”
SpecComm Internation1al Incorporated’s Leadership Excellence Award recipient
Transitioned organization to an Affordable Care Act (ACA) benefit program thereby eliminating the company’s liability for associated fines.
Education
Master of Science: Human Resource Management 2012
University of Hertfordshire – Hatfield
MBA: Global Management 2012
University of North Carolina Wilmington – Wilmington, NC
Bachelor of Science: Human Resources Management 2010
Minor: Psychology
University of North Carolina Wilmington – Wilmington, NC
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