Customer Service Data Entry

Delmar Gene Cannady

919-***-**** acz5m9@r.postjobfree.com

Technical

Management

Transferable/ soft skills

Computer Hardware

Operating system: Windows, Linux, Apple, Internet Operating System

Game machine builder

Cable repair

Cable installation

Wire repair

Parts installation

Troubleshooting

Record keeping

Data Entry

Inspection

Customer Service

Time Management

Hand tools

Power tools

Military: Helicopter Phase Team Leader

Shoney’s: Kitchen Manager

Wendy’s: Assistant Manager

Mercury Z: Team Leader

Uber: Share Partner

Communication:

Phone calls

E-mail

Instant Messaging

Gamer: Team speak, Ventrillo, Forums

Inventory Management:

Military

Customer Service

Fueling

Parts installation

Technical:

Troubleshooting

Inspection

Record keeping

Time Management

Data Entry

Certificates:

CompTia: Server+, Network+ ce, A+ ce, Mobility+ ce

MTA: Security, Network Fundamentals, Server Fundamentals, Microsoft Certified Professional

Education:

My Computer Career: graduated September 2016, Comptia and Microsoft certificates. Cisco Certified Entry Level in progress

Strayer University: Master of Science Information Systems graduated November 2014, Bachelor of Science Information Systems graduated August 2011. Both degrees in Network Management.

Protocols:

OSPF, EIRGP, BGP, ICMP, SNMP, SMTP, POP3, IMAP,

Network interface card configuration at computer, switch, router, nodes.

Internet Protocol addressing, Open source model, Microsoft interface model

Military experience:

AH-1F helicopter mechanic, small arms mechanic: general maintenance on helicopters and small arms. End of service: 1988.

Previous Employment:

CDI Corporation: Helpdesk, June 2016-December 2016

MercuryZ: NOC technician tier 2, March 2016 June 2016

Adecco: Kodak Alaris help desk technician, January 2016 February 2016

Xerox: Customer Service Representative, November 2015 January 2016

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