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North Decatur, GA, 30033
... Networking: Route53, ELB, VPN, VPC, Subnets, NACL, SG/NSG. AWS Services: EC2, RDS, Lambda, SQS, SNS, CloudFront. Databases: DynamoDB, MySQL, SQL Server, PostgreSQL, MongoDB, Amazon Aurora. Professional Experience Sr. AWS & Azure DevOps & Cloud ...
- 2023 Aug 31
Atlanta, GA
... Utilized Cisco Any Connect VPN, Service Now, Cisco TelePresence, Trend Micros, Symantec, and Microsoft Authenticator, and Active Directory. Installed and set up MS Office Suite and backed up Outlook .pst files. Repaired and reimaged laptops and ...
- 2023 Aug 29
Atlanta, GA
... (5 years) • Help Desk • Service Desk • Active Directory • Desktop Support • Tech Support • Helpdesk Support • MAC • VPN • Comptia • Customer Service • Front Desk • Guest Service • Customer Care • Call Center • CSR • Customer Support • Warehouse ...
- 2023 Aug 22
Atlanta, GA
... Managed, maintained, and administered 28 servers, 225 desktop computers, 68 Laptops, 52 printers, Cisco routers, Cisco 2000 and Cisco 300 w/POE switches, Cisco firewall, 157 Digital phones, 23 VPN phones, 37 Android/iPhone smartphones, and 75 iPads. ...
- 2023 Aug 21
Atlanta, GA
... Azure, Avamar, Impero, AWS, Symantec Endpoint Protection Manager, IIS, Windows 11/10, MS Office 2016-2019, 1010, Office 365, VPN, RAS, Chrome, IE, SMC, NetCool, Heat, Remedy, Ghost, DNS, DHCP, TCP/IP Hardware: Hubs, Switches, Dell PowerEdge, Blade, ...
- 2023 Aug 19
Atlanta, GA
... Hardware, configuration, network connectivity, security, VPN, Terminal Services). Escalates service requests with management, vendors, and more senior technical resources as necessary to resolve problems. Images desktop and laptop computers. Ships ...
- 2023 Aug 13
Austell, GA
... State Farm – Smyrna, GA 08/2021 – 11/2022 IT Support / Customer Service Assist employees with access, VPN, networks, printers, and mapping drives Handle inbound and outbound phone calls and familiar with command prompt Utilize NetOp software, ...
- 2023 Aug 13
Decatur, GA
... *Installation, setup, configuration and support of all PC equipment and software systems and applications using DNS, DHCP, VPN, Terminal Services, and Citrix *Provide maintenance (both reactive and preventative) support to specific ...
- 2023 Aug 09
Atlanta, GA
... CUCM, Call Failure, Call Recording, SSO, TLS, Certifications, CUCC, Webex App, Hybrid Calling, Expressway C/E, E164 dial plan, VPN, IP phones-security, Packet Capture Analysis, and Logs, and CUBE/SBC • Proven ability as a resolution leader and adept ...
- 2023 Aug 08
Atlanta, GA
... Support VPN for remote access with two factor authentication. Support for resolution of end user problems supporting Outlook. Troubleshoot issues to root cause for constantly improving stability of computing devices for Windows and Office. Created ...
- 2023 Aug 03