| Resume alert | Resumes 11 - 20 of 757 |
Quality Assurance Analyst
Concord, ON, Canada
... Voice Portal (GVP); CCPulse; CCAdvisor, Frontline Advisor (FA), Cisco Unity Telephony, Verint i360, WAS, IVR, URS, HP ALM v 11.52, Citrix, Avaya VPN, SharePoint 2010, DSIL, CIBC Hosts, API Ministry of Transportation, QA Consultant 12/2014 – 06/2015 ... - Apr 04
... Voice Portal (GVP); CCPulse; CCAdvisor, Frontline Advisor (FA), Cisco Unity Telephony, Verint i360, WAS, IVR, URS, HP ALM v 11.52, Citrix, Avaya VPN, SharePoint 2010, DSIL, CIBC Hosts, API Ministry of Transportation, QA Consultant 12/2014 – 06/2015 ... - Apr 04
Vice President Sales Operations Travel & Leisure Industry Contact
Toronto, ON, Canada
... Integrated advanced AI capabilities into both call center Interactive Voice Response (IVR) system and website chat functions, enhancing overall efficiency and customer engagement. Aeroplan – Montreal, ON Jun 2004 – Jul 2016 Director of Contact ... - Apr 03
... Integrated advanced AI capabilities into both call center Interactive Voice Response (IVR) system and website chat functions, enhancing overall efficiency and customer engagement. Aeroplan – Montreal, ON Jun 2004 – Jul 2016 Director of Contact ... - Apr 03
Human Resources Customer Service
Toronto, ON, Canada
... • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries. • Transmitted and received messages using telephones or telephone switchboards. • Managed director's calendar and prepared meeting agenda ... - Mar 27
... • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries. • Transmitted and received messages using telephones or telephone switchboards. • Managed director's calendar and prepared meeting agenda ... - Mar 27
Head Human Resources Chief People Officer
Toronto, ON, Canada
... Curtailed turnover by 5 points, Our Voice engagement survey climbed 8 points with 91 % participation. Overall staff health 4 out of 5, delight index. HEAD OF PEOPLE & CULTURE KIDS HELP PHONE MAR 2020 – JULY 2021 • A contract role managing and ... - Mar 26
... Curtailed turnover by 5 points, Our Voice engagement survey climbed 8 points with 91 % participation. Overall staff health 4 out of 5, delight index. HEAD OF PEOPLE & CULTURE KIDS HELP PHONE MAR 2020 – JULY 2021 • A contract role managing and ... - Mar 26
System Analyst Front End
Maple, ON, Canada
... This avoided many front-end and back-end development errors Created all types of binary, XML files for voice and data usage in order to provide testing inputs, that helped to cover all scenarios Implemented manual and automated testing by using UNIX ... - Mar 25
... This avoided many front-end and back-end development errors Created all types of binary, XML files for voice and data usage in order to provide testing inputs, that helped to cover all scenarios Implemented manual and automated testing by using UNIX ... - Mar 25
Customer Service Warehouse Associate
Scarborough, ON, Canada
... Resolved most of the complaints over voice support and logged them in CRM. Raised appropriate tickets in ticketing system for high-priority issues. Handled escalated customer complaints efficiently, minimizing the risk of further dissatisfaction / ... - Feb 19
... Resolved most of the complaints over voice support and logged them in CRM. Raised appropriate tickets in ticketing system for high-priority issues. Handled escalated customer complaints efficiently, minimizing the risk of further dissatisfaction / ... - Feb 19
Ms Project Client Service
Brampton, ON, Canada
... September 2001-June 2006 Music Teacher – Domenic’s Music Academy and Academy Melinik Provided private musical instruction to students of all ages in piano, voice, keyboard, recorder, and music theory. Duties included preparing students for RCM ... - Feb 03
... September 2001-June 2006 Music Teacher – Domenic’s Music Academy and Academy Melinik Provided private musical instruction to students of all ages in piano, voice, keyboard, recorder, and music theory. Duties included preparing students for RCM ... - Feb 03
Database Administrator Sales Associate
Toronto, ON, Canada
... Hardware troubleshooting, installation and Configuration of Cisco router for voice. Installation and Configuration of internet Telephone. Installation and Configuration of PABX for phone extension. Configuration and using router Network and System ... - Feb 01
... Hardware troubleshooting, installation and Configuration of Cisco router for voice. Installation and Configuration of internet Telephone. Installation and Configuration of PABX for phone extension. Configuration and using router Network and System ... - Feb 01
Project Manager It
Toronto, ON, Canada
... errors Mediation/Infrastructure Project Manager October 2010 – March 2017 TELUS INC., www.telus.com Managed Migration of 120000 MTS mobile customers to TELUS Managed design and implementation of new Mediation Zone Voice Virtual infrastructure. ... - Jan 27
... errors Mediation/Infrastructure Project Manager October 2010 – March 2017 TELUS INC., www.telus.com Managed Migration of 120000 MTS mobile customers to TELUS Managed design and implementation of new Mediation Zone Voice Virtual infrastructure. ... - Jan 27
Social Media Customer Service
Brampton, ON, Canada
... SKILLS Teamwork And Positive Attitude Computer Hardware Knowledge Computer System Maintenance Computer Science Computer Updates Computer Operating Systems Organizational Skills Hardware Repair Microsoft Certification Voice And Data Service Migration - Jan 22
... SKILLS Teamwork And Positive Attitude Computer Hardware Knowledge Computer System Maintenance Computer Science Computer Updates Computer Operating Systems Organizational Skills Hardware Repair Microsoft Certification Voice And Data Service Migration - Jan 22