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Voice resumes in Austin, TX

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Quality Assurance Test Engineer

Pflugerville, TX
... Taken responsibility in testing voice quality and voice recognition functionality of IVR systems for high and low confidence scenarios. Production Support Environments: Java, .NET, MULE Soft, FileZilla, SQL Server, Titanium Fico Debt manager, FTP, ... - May 02

Director of Technology and Business Operations

Austin, TX
... Lean Six Sigma Black Belt Program Manager, IP Voice & Emerging Services Jan 2012 - Mar 2017 Head of Six Sigma, Lean & Agile programs for AT&T’s Emerging Technology Business Unit responsible for all quality program initiatives. Led Six Sigma, Lean & ... - May 01

Scrum Master Project Management

Leander, TX
... Live Agent, Catalog Builder, CMDB DevOps Web & Mobile App Product Dev & Management Cross Functional Team Management Interactive Voice Response Management HIPAA Privacy Rule and 21 CFR part 11 Physician Practice Management EMR/EHR (Electronic Medical ... - Apr 18

Customer Service Data Entry

Austin, TX
... Helped parents have a voice when working within the school system.Provided home visits per the requests of teachers and principal.Provided children with school supplies and clothing if needed. Provided event planning per request. Facilitated adult ... - Apr 11

Field Service Customer

Austin, TX
... Systems Specialist / Technical Support Voice Products, Inc June 1999 to December 2002 Duties included field sales, service, installations, client training, Software / Hardware support, troubleshooting on digital dictation, Computer servers, ... - Apr 09

Senior Data Analyst

Austin, TX
... Invodo, Austin, TX 2015 – 2017 Visual experiences and video platforms built for e-commerce Customer Success Manager Acted as voice of the customer, drove adoption, satisfaction, and retention. Identified inconsistencies in customer KPI reporting ... - Mar 22

Project Manager Technical Architect

Austin, TX
... Provides wireless voice and data services and also serves as the host network for many mobile virtual network operators. Project Development SAP R/3 Version ECC 6.0, SAP functional Module: SD MM, WM, FI, OTC Duration: Jan 2017 – SEP 2018. Team size: ... - Mar 20

Social Media Demand Generation

Round Rock, TX
... Drove product announcement for the world’s first cloud voice assistant implementation on an MCU (Microcontroller) which enables developers to add Amazon’s Alexa voice assistant capabilities quickly and easily to their products. Included a press ... - Mar 04

User Experience Researcher

Downtown, TX, 78701
... • Identified needs and requirements by identifying target personas, recruiting participants, managing scheduling, and performing foundational research • Represented a human-centered voice of the user for product designs and marketing campaigns Sr. ... - Mar 01

Office Manager Service Rep

Austin, TX
... through voice, chat, and email communications ●Trained new hires on company-specific policies, procedures, and complaints guidelines HomeAway, Austin, TX (now VRBO) June 2016-August 2017 Customer rep for online resource for travel rental properties. ... - Feb 20
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