John Newsome

Houston, TX *****

ad4v3w@r.postjobfree.com

+1-281-***-****

Willing to relocate: Central America, South America, California, New York, Atlanta.

Work Experience

Field Service Engineer (FSE) Micromeritics Instrument Corporation

Based in Houston, Texas

January 2022 - Current

International / domestic travel to assigned region to provide installation, repair, preventive maintenance, and customer training for all lines of Micromeritics instruments. Also interfaces with all members of sales, support, and the Global Service Team, also perform help desk phone/email support, and field support. I am responsible for instruments that characterize surface area, porosity, solid density, particle interactions, powder flow, and gas / chemical analysis.

Field Service Electronics Technician

ESS Elections Systems & Software -

Houston, TX

January 2019 to January 2023

Stage, test, maintain, and train customers on electronics voting machines throughout the state of Texas.

Field Service Engineer / Digital Cinema Technician

Ballantyne Strong

December 2014 to November 2018

Travel to various businesses throughout Texas and Louisiana to install, upgrade, program, repair, and maintain a variety of hardware and software. Customer service interaction on problem solving and resolution.

Equipment includes Sony, NEC, Christie, Barco digital projectors, audio amps, automation panels, network sub-systems, routers, switches, satellite transmitters/receivers, digital media boards, digital signage, PCs and laptops.

Field Systems Engineer / Project Manager

Laser Shot, Inc

March 2011 to December 2014

Travel to customer location and participate in and direct the installation of systems, applicable software, and computer hardware. Perform a variety of maintenance, Commissioning, Testing, and technical support on products such as electronics equipment, integrated systems, subsystems, and software at customer and/or field locations. Work off site with customers, making decisions, and determining what actions must be taken to overcome problems or ensure customer satisfaction. Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware and software. Train system users in operations on maintenance of products.

Microseismic Exploration

April 2009 to March 2011

Computer operations for exploration of oil and natural gas at various remote locations nationwide. Also involved with field hardware startup, planting of geophone sensors, and well logging.

Field Service Engineer

ION Geophysical

February 2007 to March 2009

Primary support on cable-less firefly and cable-based Scorpion Land based acquisition systems.

Responsibility consisted of all Hardware / Software, integration, staging, testing, Commissioning, start-ups, deployment, troubleshooting, installations, and repair of field electronics recording equipment. Client training and Customer Service in the Land department for the Scorpion, System-4, and Firefly acquisition systems. Both domestically and internationally. Additionally, cable repair, remote tower configuration, GPS navigation, communication, and radio frequency fine tuning. Also, certified on the Base Nav, CSC, T3 trailer, Vibroseis Vibrator trucks, and forklift.

Contractor

CISCO

January 2003 to February 2007

Hardware / Software Support

PC / Network Infrastructure Technologist

PC, Hardware / Software Applications, CISCO 2800 Routers / 3560 Switches, HP 7410 All-in-One, Lotus Notes 6.5, 2000 Pro / XP Operating Systems, Server / Workstation Support, Office XP & 2003 Support, and Active Directory.

Systems Specialist / Technical Support

Voice Products, Inc

June 1999 to December 2002

Duties included field sales, service, installations, client training, Software / Hardware support, troubleshooting on digital dictation, Computer servers, workstations, voice logging recorders, PC's, and networks. OtherOther duties involved telephony issues, wiring changes, punch down, bar-coding, Voice wave configuration, and testing. Additional duties included phone and on-site support, as well as inventory coordinating.

Technical Support / Systems Engineer

CGG Data Processing

Hardware Support Technician

GeoSignal Geophysical Inc

June 1991 to June 1999

Installations, troubleshooting, and maintaining computer mainframes, peripherals, and electronics repair. Responsibilities included technical support of PC hardware, software, IBM AS400, Server-Client, Help Desk Support, administration, configurations, system management, upgrades, backup operations, email, TCP / IP configurations, LAN Support, and electronics repair.

Field Service Engineer / Computer Technician

Digicon Geophysical Inc

May 1981 to June 1991

Duties were field installations, testing, troubleshooting, and maintenance on computer mainframes, peripherals, and electronic repairs to component level.

Electronics Technician

Texas Instruments Inc

1978 to 1981

Duties were troubleshooting and repairing electronic modules and peripherals to component level.

Education

Associate

Skills

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Active Directory

•

TCP/IP

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TCP

•

LAN

•

Manufacturing

•

Mechanical knowledge

•

Computer Networking

•

Help Desk

•

Network Support

•

Microsoft Windows Server

•

DNS

•

Operating Systems

•

Technical Support

•

Linux

•

VoIP

•

Ethernet

•

WAN

•

DHCP

•

Problem-solving

•

Flexibility

•

Reliability

•

Microsoft Office

•

Field service

•

LabView

•

Packaging

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Programmable logic controllers

Certifications and Licenses

CompTIA A+

Net+

Assessments

Work style: Conscientiousness — Proficient

June 2020

Tendency to be well-organized, rule-abiding, and hard-working

Full results: Proficient

Verbal communication — Proficient

January 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Basic maintenance and repair — Proficient

January 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Basic mechanical knowledge — Highly Proficient

May 2021

Understanding and applying mechanical concepts and processes

Full results: Highly Proficient

Mechanical skills: Monitoring — Familiar

May 2021

Understanding of machine dials, gauges, displays, and data charts

Full results: Familiar

HVAC technician — Familiar

January 2020

Designing, implementing, and troubleshooting commercial HVAC systems

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional fiel

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