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Hyderabad, Telangana, India
... Hinduja Global Solutions Aug’22 2018 - May’17 2019 Position: Process Trainee Analyst. Roles and Responsibilities: Worked in an international semi-voice process for Steward Process. Billing the claims on timely period. Taking calls of the insurance. ...
- 2020 Jul 16
Hyderabad, Telangana, India
... (Interactive Voice Response), TSS (Telephone Access Customer Service Superstation), and CLMS (Consolidated Leads Management System) Desktop channel data in the ClickFox analysis tool. This will allow ClickFox the ability to process Card IVR, CTI, ...
- 2020 Jul 15
Hyderabad, Telangana, India
... Management Spend Analytics Resource Planning Quality Management Process Maps Category Management Project Management Process ... and tested, Genpact Negotiation Skills, Genpact Voice and Accent Neutralization (30 days – full time), 24/7 Customer Inc. ...
- 2020 Jul 14
Hyderabad, Telangana, India
... corrective action Manage high potential employees Exit process initiation, handle payroll Prepare monthly dashboards for ... documentation Corporate Gamification Tech Mahindra (Hyd SEZ) VOICE COACH JAN 2013 - JUN 2013 Create Psychometric assessments ...
- 2020 Jul 14
Hyderabad, Telangana, India
... Avaya, Max IT, Easy Access, I-Voice, Sprinklr, Seibel and Velocity. WORK EXPERIENCE: Presently working with MAGUS CUSTOMER DIALOG PVT LTD as “ SR Team lead”. Since 9th June ’15 till date. Magus Customer Dialog Pvt. Limited (Mobility Process). ...
- 2020 Jul 09
Hyderabad, Telangana, India
... state and Rayala seema region of AP Assistant Manager – CRM – IBM / Concentrix – 8th Aug’07 to 21st Aug’15 Call center voice process – Training, Call Quality and Operations Expertise in: Gold loans Commercial Vehicle loans SME loans Life Insurance ...
- 2020 Jul 05
Hyderabad, Telangana, India
... Experience Vertex Experience üI have good experience in First Source Limited for 9 months in voice as a Associate then I ... paid costumers by downloading the E-bridge tickets üWill process the Waiver and Clarifications for the Customer complaints. ...
- 2020 Jul 04
Hyderabad, Telangana, India
... Intelenet Hyderabad, Telangana Customer Service Associate- Voice Sep 28 2015 – Jan 16 2017 (IRDA Process) Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other ...
- 2020 Jul 03
Hyderabad, Telangana, India
... Create and ensure that all work instruction and process documentation is maintained and kept up to date Building, ... the users and restrictions on the desktop changes Set up of Polycom equipment and designing of call flow and voice mails. ...
- 2020 Jul 02
Hyderabad, Telangana, India
... • Provide ABS doors and UPVC windows assemble drawings, process sheet to the supervisor to reduce errors in processing. • ... Control and Intrusion Detection, Master Clock, Telephony, Voice Recording and Radio Tetra systems), Fixtures installation ...
- 2020 Jun 25