Manager Marketing

Ravi Kanth

************@*****.*** +91-888**-*****

JOB OBJECTIVE

Scaling new heights of success and leaving a mark of excellence in assignments which involve analytical capabilities and professional growth in Sourcing & Procurement / Project Management. Overcoming complex challenges and making high stake decisions using experience-backed judgment, strong work ethics & irreproachable integrity. Extensive Procurement background in International & Multi-cultural environments. AREAS OF EXPERTISE

Strategic Sourcing

Procurement Operations

Vendor Management

Facility Management

Contracts Management

Spend Analytics

Resource Planning

Quality Management

Process Maps

Category Management

Project Management

Process Improvement

Reporting & Documentation

PROFILE SUMMARY

Innovative, creative and results-driven professional with dynamic career of 15 + years that reflects pioneering experience and year-on-year success in achieving IT Sourcing & Procurement, Facility Management (Operations), Contracts Management and Process Improvement objectives

Demonstrated excellence in managing IT Services, Facility and Goods & Services projects starting from initialization to planning, execution, controlling & closure involving methodology development, procurement, sub-contracting, handover within time-line, quality & budgetary schedule

Expertise in managing facility management functions and negotiating with service providers for cost-effective solutions to ensure seamless operations

Skilled in liaising with clients, vendors, consultants and statutory bodies for project related activities as per guidelines

Proficient in managing entire contract activities involving techno-commercial studies (technical & commercial aspects), failure mode, cost benefit analysis and tendering (floating, analysis, negotiation, conclusion & close-out)

Proven track record of establishing processes & SOPs, streamlining workflow and creating environment to enhance productivity

Possess strong communication, analytical, planning, training & execution skills with an ability to adapt to constantly changing priorities CORE COMPETENCIES

Preparing project evaluation framework to assess the strengths & identify the areas of improvement; ensuring that all related activities were operated as per policies & procedures of the organisation

Develop master schedules, method statement, work specific quality plans and weekly / monthly progress reports & statistics including earned value, BOQ, techno-commercial bids, cost estimates & budgets

Looking after operations involving procurement techniques (tendering / RFP & biding, estimation and contract negotiation), inviting quotations and conducting codes analysis of rates finalizing appropriate service provider

Completing contract obligations like submitting pre-qualifications, studying contractual conditions, conducting cost analysis, managing bids & correspondence

Creating & sustaining a dynamic environment that fosters development opportunities & motivates high performance amongst team members; imparting continuous on-job training to accomplish greater operational efficiency ORGANISATIONAL EXPERIENCE

Aug’ 2011 – Oct’2018 GENPACT, Hyderabad as Assistant Manager Indirect Sourcing for IT (Hardware & Software), Telecom/non IT, Goods & Services Procurement functions aligned with Capex & Opex budget

Roles & Responsibilities:

Managing Global Strategic Sourcing and Procurement Operations for one of the Global Fortune 500 IT Companies.

Taking care of Technology Category (Hardware and Software), Telecom, Professional Services, Contingent workforce for North America Region.

RFX/Tenders: Identify and manage sourcing and supplier engagement activities including strategic sourcing plans, RFPs, bid and proposal reviews, negotiations, contract awards, etc.

Supplier Selection/ Evaluation: Lead supplier selection, and rating activities along with key stakeholders based on project requirements. Coordinating with Vendor Management Team for setting up the vendor.

Implement supply and supplier risk management actions and support resolution of supplier performance issues

Analyze industry and evolving trends to proactively identify supply base issues to reduce cost, minimize risk, protect continuity of supply, and exploit emerging opportunities that benefit the Organization and Client.

Contracting: Contract negotiation based on standardized contract elements and company policy, uploading Contracts to SharePoint/tool. Monitor Contracts, extend or Cancel/Terminate contracts depending on strategic decision from internal stakeholders.

Spend analysis: Perform spend analysis for each Supplier/category/Business unit to identify areas of opportunity where more effective and improved procurement can provide greater value to the business.

Stakeholder Engagement: Develop and maintain a strong relationship with the business stakeholder across different units for better understanding of Organizational plans and inputs for procurement functioning.

Work with local and global business & finance leaders to identify and drive savings and controllership improvements

Provide guidance to internal stakeholders on procurement principles and processes and maintain procurement ethics in accordance with Client's global policies.

Work closely with the business teams to understand their purchasing needs and select the best suppliers to achieve long-term goals while focusing on total cost of ownership (TCO).

Prepare and hold business reviews with local stakeholders to review vendor performance, future opportunities and/or challenges

Oversee end-to-end sourcing structure coordination, statutory approvals, project budget, decisions by client

Escalation Handling: Handling customer escalations and conducting root cause analysis to find and implement lasting solutions.

Category Lead Functions

Leading a Sourcing team

Sole responsible for projects in IT/non IT Category projects up to 1 MM dollars (NAM)

Developing long term sourcing strategies as per client requirement

Educating client on procurement process, understanding their requirements & providing customized services

Assigning and managing of day-to-day work load

Review daily key operational variables

Audit team performance periodically

Motivate and driving the group to achieve set targets as per agreed SLAs

Develop back up and contingency plans

Conduct team, supplier and Client meetings periodically to be aligned with Business objectives

Reviewing the process from time to time and initiate improvement plans

Identify & implement strategies for building team effectiveness endorsing a spirit of support between team members Management Information System (MIS)

Responsible to report daily work flow volume and team performance

Generate spend and savings report for specific Business Units and stakeholder group

Conduct monthly dash-board presentation on spend, saving, TAT & SLAs Vs. Team performance, etc. to the client and the Leadership Team

Key Projects Handled:

Technical consulting / Professional services contracts - NAM

Hardware leasing

Software: Software As A Service (SAAS) Agreements

Spend data cleansing / categorization - NAM

Professional Services: Application development and support - NAM

Facility Management: Cafeteria vendors' contracts, Carpet installation, Workstations and Chairs

Building and maintenance: DG AMC, RO Plant maintenance, Fire Extinguishers, Landscaping

Office Supplies: Stationary

Highlights & Achievements:

Leadership Excellence Award (Gold): Process Transition, SOP Documentation and accuracy enhancement from 70% to 90% meeting all Operations metrics targets as an Front Line Manager (FLM) – September’ 2016

Star Award & Best Performer awards

Individual savings contribution of $2.5 MM

Instrumental in achieving all quality parameters in a short span, exceeding client expectations

Received various client appreciations for maintaining high accuracy and TAT

Six Sigma Green Belt Trained & Tested

PREVIOUS EXPERIENCE

Sept’ 2008 – Jul’ 2011 IBM India Pvt. Ltd., Bangalore as Procurement Professional Roles & Responsibilities:

Sole responsible for projects in IT & Non-IT (Tech Products / Professional Services / MRO) category

Develop long term sourcing strategies as per client requirement

Identify sourcing projects for various value additions – cost reduction, automation, delivery performance, efficiency, strategic supplier relationship, etc.

Educating clients on Procurement policies and process on various occasions

Contract creation, execution & compliance (structure contract template along with SOW, SLA, legal terms, contractual and commercial terms etc.) as well as routing them to various stakeholders, legal team and the suppliers

Processing Purchase Orders (PO) with value up to $500K for IT Services Subcontracting (North America)

Conduct Fair Value Analysis & Source Justifications for vendor selection criteria

Significant contribution towards cost savings by developing periodical spend analysis (sub commodity wise), and identify the most cost effective supplier by Negotiating long term engagements Achievements:

Bravo Award “Best Performer 2009”, for achieving highest savings in the team with zero audit failures

Part of a team leads to achieve savings of more than around $7MM, a 75% increase of the planned target

Part of Six Sigma process improvement team lead towards reduction of PO turnaround time by 38% Jun’ 2005 – Apr’ 2008 First Advantage Offshore Services Pvt. Ltd., Bangalore as Team Lead Highlights:

Procure services at optimal pricing through commodity market analysis (skill based market rates) for projects/contract value up to $100K

Successfully consolidated the major spend to the preferred suppliers (from 60% to 85%) enabling us to achieve less TAT on POs (over 12% impact) along with cost savings towards Product Line (PL 30 - Printer Division) - APJ.

Perform quarterly supplier assessment against the agreed SLA’s

Disseminating information to leadership on demand and supply trends along with intelligence on current market rates Oct’ 2004 – May’ 2005 24/7 Customer Inc., Bangalore as Operations Buyer Highlight:

Processing Purchase orders as per attached quote

Handled requests to set up new suppliers on SAP to issue Purchase Orders (PO) for supplier’s accept electronically

Collecting the verified D&B report, analyzing financial stability of the vendor before setting them up on the system

Expedited payment requests, which involves validating the business justification and obtaining financial approvals, etc.

SPOC for supplier set up related queries, and a point of contact for 1st level of escalation Aug’ 2002 – Sept’ 2004 HDFC Bank Ltd., Bangalore as Sales Officer Highlight:

Worked along with the Marketing group to develop brand positioning for key company product lines

Primary contact for clients and advertising agencies on requests and inquiries regarding schedules, invoices and pricing

Monitor Marketing Executives on daily basis

Monitor daily Marketing Reports

Join calls with Executives on daily basis

Identify and organize marketing activities and promos within the catchment area of the Branch Oct’ 1999 – Nov’ 2001 SSI - Software Solution Integrated Ltd., Bangalore as Faculty Highlight:

Worked as a faculty - C, C++, & Oracle (RDBMS)

Resolve the issues pertaining to the computer programs

Provide the best practices to make the students expert in using computer

Research on the various computer applications

Provide support to the students and good organizational skills TRAININGS

Procurement Contracting Comprehensive, Genpact

Workforce Diversity & Work-life, Genpact

Strategic Cost Management, Genpact

GB trained and tested, Genpact

Negotiation Skills, Genpact

Voice and Accent Neutralization (30 days – full time), 24/7 Customer Inc. TECHNICAL SKILLS

MS Office and Internet Applications

Functional knowledge on SAP R/3, Oracle 11i, & Ariba End User

Lotus Notes (e-mails) and Brio – Reporting

Applications: Radix, Salesforce, Savvion, COLT Nextance, Emptoris & SFD EDUCATION

2016 MBA in Supply Chain Management/Operations from Symbiosis University, Pune 2001 Bachelor of Commerce, from Dr Ambedkar University, Hyderabad 1999 Post-Graduate Diploma in Computer Applications, Hyderabad 1994 Industrial Training Institute, from NCF & VDS, AP 1990 10th from Andhra University, AP

PERSONAL DETAILS

Date of Birth: 6th- Feb-1975

Languages Known: English, Hindi, Telugu, and Kannada

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