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Albuquerque, NM
... Education High school diploma Rio Grande HS - Albuquerque, NM August 2007 to May 2008 Skills • Patient confidentiality (5 years) • HIPAA • Medical Terminology • Medical Records • Medical Office Experience • Call center (5 years) • registration ...
- May 20
Elk Grove Village, IL
... ● We implemented HTTP to call backend services. ● I used Jenkins for continuous integration. ● Using Mocha applied test-driven development (TDD) principles to enhance code quality and facilitate efficient debugging processes. ● Employed Kotlin based ...
- May 20
Miami, FL
... Maintained first call resolution rate of 90% and an overall customer satisfaction rate of 96% Investigate fraud collections and billing issues Assisted Customer with Billing Issues and Making Payments Working with construction and maintenance ...
- May 20
Holland, MI
... Frank (Customer Service Agent/Call Center Rep) **** **** ******* **; Hudsonville, MI 49426 737-***-**** *************@*****.*** WORK EXPERIENCE: June, 2020 – December, 2021 Boston National Title Title Curative Specialist (Remote) Reviewed title ...
- May 20
Portland, OR
... SKILLS Customer service Call handling Operational efficiency Team collaboration Effective communication Attention to detail Problem solving Time management Empathy and patience Member account management Complaint resolution Prioritization Critical ...
- May 20
San Diego, CA
... •Deep analysis of TM500 UE logs, 5G call processing protocol logs to find issues during testing and compare with O-RAN specs. •TM500, TeraVM debugging – how to collect information to debug the failed test cases on TM500 +/ TeraVM. •Gained knowledge ...
- May 20
Concord, NC
... Integrated IBM SOA - Service –Oriented Architecture to call for web services. Employed the use of a Certified Scrum Trainer as a consultant. State Farm Insurance, Bloomington, IL Sept 2007 – Nov 2013 IT Project Management Consultant/Agile Coach & ...
- May 20
Arlington, TX
... Farmers Branch, TX May 2019 – December 2019 Network Support Specialist L1 Technical / Customers’ Service Support Help Desk Support and Call Center Experience Audio, Data (Cabled/Wireless) and Video Network Troubleshooting and resolution Ticketing ...
- May 20
Jersey City, NJ
... • Record all customer information and call history information accurately on appropriate paperwork or electronic systems. • Ensure maximum sensitivity, proper routing and responsiveness to all customer requirements. • Maintain knowledge and ...
- May 20
Minneapolis, MN
Llewelyn Allotey 612-***-**** ********.*******@*****.*** 3317 Emerson Ave S, 55408 SKILLS ML: XGBoost, Logistic Regression, Linear Regression, K-nearest Neighbors, Random Forest, Gensim, BERT, TensorFlow, NLP, Recommender Systems, Time Series, ...
- May 20