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Haymarket, VA
... Folio, Service Now, DCA, Technology Business Management (TBM) analysis and participation in the Federal Information Technology Acquisition Reform Act (FITARA) approval and training process. FITARA supports OMB’s goal to eliminate duplication and ...
- Apr 27
Potomac, MD, 20854
... Ensured high-quality customer service by resolving technical issues for clients. Collaborated with engineers and technicians to optimize network performance. COnducted routine inspections and maintenance to prevent system failures. Provided training ...
- Apr 25
Germantown, MD
... Program/ Client Service Manager (Jun 2023- Current) SYEDA QUADRI Sr. Program/Client Services Manager 201-***-**** *************@*****.*** Project Name: CTEP-ESYS contract. This contract comprises of twenty-two enterprise applications and CTIS has ...
- Apr 25
Brunswick, MD
WILLIAM DOOLEY *** ********* ****, *********, ** 21716 · 703-***-**** ****@*******.*** · LinkedIn Profile · www.linkedin.com/in/bil-dooley-24b2a85a With over 25 Years of experience as a Service/Store Manager, I am able to effectively consult with ...
- Apr 25
Aldie, VA
... • Collaborate with internal teams (Accounting, Finance, Business Development, Human Capital, Contracts and Program Managers) to improve customer service and operational processes. • Create SOPs and company policy through lessons learned Social ...
- Apr 25
Herndon, VA
... Maintaining proper accounting files such as suppliers, vendors, service providers, and other contracts for audit trials and future references. Checking and reviewing all purchase requisitions to ensure that all required information is reflected, and ...
- Apr 25
Ashburn, VA
... V A N V A L K E N B U R GH P A G E 2 • Improved team capabilities by recruiting and training new agents on internal protocols and client service strategies. • Played an integral role developing annual budgets and forecasting sales and revenue goals ...
- Apr 24
Ashburn, VA
... ● Facilitated and led meetings to educate personnel on sales, operations and customer service reports. ● Ensured current government regulations were upheld through daily auditing, monitoring and testing. ● Branch achieved 97% audit grade on the most ...
- Apr 23
Fairfax, VA
... Led training programs in sales, customer service, and product knowledge, significantly increasing team performance and engagement. Created and maintained training dashboards and KPIs to track progress and identify growth opportunities. Collaborated ...
- Apr 23
Fairfax, VA
... Arlington, VA 7/2011- 09/2012 IV&V Scientist Used Agile testing practices to validate and verify that the Veterans Benefits Management System (VBMS) program Chapter 33 Education Benefits Service Oriented Architecture (SOA) program. Represented the ...
- Apr 23