Customer Service Electrical Engineering
Resume:
Certification
CPR and First Aid
American Heart
Association
Languages
English
French
Assets
Entrepreneurial
mindset
Adaptability
Ability to work
independently and
manage multiple
projects
Leadership and
mentoring experience
Strong analytical and
problem-solving skills
Analytical thinking
Interests
Basketball
Dedicated and self-motivated professional with expertise in electrical engineering, computer maintenance, and sales. Skilled in troubleshooting and repairing hardware, maintaining electrical systems, and managing commercial operations. Experienced in telecommunications infrastructure support, sales representation, and entrepreneurship, with a strong ability to optimize network performance, expand client relationships, and drive business growth across Cameroon and South Africa. Work experience
Mathias CHE NGWA
Computer hardware engineer
mattjunior444@gmail
.com
Boyds, Maryland
20841
Driving licence
Personal vehicle
Computer & Electrical Maintenance
Since 2006 Self-Employed Cameroon
Provide computer maintenance and electrical repair services to businesses and individuals.
Conduct diagnostics and troubleshooting to identify and resolve computer hardware and electrical system issues.
Offer consulting services for clients seeking electrical maintenance and IT solutions.
Network Technician
From 2003 to 2006 Vodacom Telecommunications South Africa Provided infrastructure maintenance and troubleshooting support for Vodacom's telecommunication network.
Assisted in the installation, configuration, and maintenance of network equipment.
Ensured high-quality customer service by resolving technical issues for clients.
Collaborated with engineers and technicians to optimize network performance.
COnducted routine inspections and maintenance to prevent system failures. Provided training and technical support to junior technicians and field staff. Sales Representative
From 2001 to 2002 Delta Cameroon Cameroon
Managed and expanded client relationships, increasing sales and revenue. Identified custumer needs and recommended appropriate telecommunications products.
Conducted market research to identify new business opportunities. Assistant Store Manager
From 1999 to 2000 Mobile Cameroon Cameroon
Assisted in overseeing daily store operations, including inventory management and staff supervision.
Trained and mentored employees to enhance customer service and sales performance.
Developed and implemented marketing strategies to boost product sales. Ensured compliance with company policies and maintained accurate financial records.
Salesperson
From 1998 to 1999 TEXACO Cameroon Cameroon
Provided excellent customer service and assisted clients with fuel and product purchases.
Managed transactions and maintained detailed sales records for inventory tracking.
Maintained a clean and organized work environment, ensuring safety standards were met.
Education
Computer skills
Operating Systems
Windows, Linux, macOS
Microsoft Office
Word, Excel, Powerpoint
Network configuration and maintenance
Data backup and recovery solutions
Software installation and troubleshooting
CRM and inventory management software
Trade School Certificate
From 1992 to 1995 Government Technical High School Cameroon Electrical engineering
Computer Maintenance Hardware
From 2003 to 2004 Vodacom South Africa
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