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Resumes 61 - 70 of 824 |
Washington, DC
... ●Lay strong emphasis on selling and revenue maximization on core products CINTEX WIRELESS, ROCKVILLE, MD: August 2015 – December 2017 HelpDesk Technician/Technical Support Specialist ●Provided direct technical support to customers. ●Offer desktop ...
- Jan 02
Herndon, VA
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ...
- 2023 Dec 30
Arlington, VA
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ...
- 2023 Dec 29
Silver Spring, MD
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ...
- 2023 Dec 29
Gaithersburg, MD
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ...
- 2023 Dec 29
Washington, DC
... ● Recommended to management that an additional Ricoh commercial printer be procured for the Mail Center after seeing the need due to increased workload of publications produced by Maxim. ● Recommended to management purchase of the BearTracks System ...
- 2023 Dec 29
Germantown, MD
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ...
- 2023 Dec 27
Aldie, VA
... •Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support of 24*7. Infosys BPO Ltd, Bangalore INDIA Oct 2008 – Jul 2013 Systems ...
- 2023 Dec 18
Washington, DC
... education/training (e-learning) facilitation, data analysis, helpdesk support, and coordinating technology-related strategic planning, technical support services including resources and human capital development both domestically and overseas. ...
- 2023 Dec 18
Pimmit Hills, VA, 22043
... Sep 2019 – Nov 2019 University of North America IT Helpdesk/Network Support Assistant oRestructured the Universities’ LAN & WLAN, and VPN architecture to limit vulnerability. oCreated a customized workplace group policy for the Universities’ network ...
- 2023 Dec 17