Maurice Moses

*** ***** **** ****

Odenton, Maryland 21113

703-***-****

ad2ay7@r.postjobfree.com

OBJECTIVE:

Warehouse Manager

Core Competencies:

7+ years Supervisory experience, Continuous learning, Strong character, Adaptability, Problem assessment and resolution, Organizational communication, Strategic and tactical planning, Staff development and engagement, Logistics/Supply Chain

EDUCATION:

Johnson C. Smith University

Charlotte, NC

Business Management Major, 86 credit hours completed GPA: 3.1/4.0

TECHNOLOGY:

Microsoft Office Suite – Excel, PowerPoint, Word and Outlook Online searches (including academic and industry databases) WMS NetSuite

Taleo Adobe Pro

POS Automated System

Materials/Inventory Control Systems and devices

Pitney Bowes mail processors and software

Ricoh and Xerox commercial printers

Windows IOS

Wireless Network

EXPERIENCE:

PenFed Credit Union, Alexandria, VA

Supervisor - Shipping and Enterprise Document Services 8/2022 – Present Supervise shipping and document services (EDM) throughout PenFed’s multiple branch and corporate locations.

● Manage shipping, mail handling, and associated support services for the organization. Conduct training sessions for employees on U.S. Postal regulations as well as FedEx, UPS, and DHL shipping procedures.

● Supervise fourteen support services employees spread across Nebraska, Texas and Oregon locations.

● Supervise document fulfillment services for all PenFed locations - ensure administrative and office supplies are available and shipped properly.

● Monitor employees’ workload and adjust accordingly as well as hours worked and leave/overtime balances.

● Maintain relationships with vendors and courier services and resolve any issues.

● Propose workflow improvements and other cost-savings ideas. Best Buy, Columbia, MD 11/2015 – Present

Inventory Specialist

● Perform accurate counts of products within Store’s inventory and awaiting shipments.

● Prepare daily tracking documents and provide to managers and staff.

● Assist managers with loss prevention procedures.

● Assist customers with problematic inquiries concerning product and shipping discrepancies.

Maxim Healthcare, Columbia, MD 10/2018 – 8/2022

Mailroom Lead

Responsible for the efficient and timely processing of mail and other shipments for large organization; ensures compliance with U.S. Postal and Industry regulations concerning mail. Learn new specialized guidance as needed concerning safeguarding of sensitive information for employees and patients.

● Assist senior management with Supply Chain and other logistics issues as needed – maintain relationships with Vendors and company Leadership.

● Perform reviews of Mailroom expenses for both incoming and outgoing mail; after management review, suggested cost-savings measure, i.e. reduced rates of utilizing bulk mail which is more economical than individual mailings.

● Recommended to management that an additional Ricoh commercial printer be procured for the Mail Center after seeing the need due to increased workload of publications produced by Maxim.

● Recommended to management purchase of the BearTracks System and devices to enhance efficiency and accountability of mail throughout the organization.

● Trained staff on BearTracks devices and software.

● Maintain accurate records of incoming and outgoing packages to provide Management with daily status reports of workload – including metered mail. Responsibilities include many ancillary tasks, not limited to following activities:

● Maintain relationships with senior managers across Maxim.

● Serve as the subject matter expert for shipments within Maxim Healthcare when dealing with certified, confidential and other sensitive packages. This includes assisting fellow colleagues with preparing shipments, assisting customers and various Office tasks that help keep the Branch running smoothly.

● Routinely use various office automation equipment, which includes, but is not limited to the following: printing machines, postal sorting equipment, scanners and scales.

● Experience with various administrative systems for retrieving reports for management that detail daily activities and other data on operations. Maxim Healthcare, Columbia, MD 10/2015 – 10/2018

Warehouse Supervisor

● Responsible for setting up workload and scheduling of personnel for multiple shift operations.

● Provide leadership, document work productivity, provide training and counseling of assigned personnel.

● Directly involved in day to day operations of the warehouse.

● Meets warehouse financial standards by providing annual budget information, monitoring expenditures,

identifying variances, and implementing corrective actions.

● Conduct annual physical inventory and reconciliation.

● Conduct weekly operational meetings with staff to set goals and discuss all issues.

● Monitor all processes and goal achievement.

● Oversee nightly cleailiness of the warehouse.

● Product rotation and location maintenance.

● Inspect facility for safety/security hazards, and resolve or report to Safety Manager.

● Complete all documentation (attendance reports, out of stock reports, productivity reports, load documentation, etc.).

Insource Solutions, Charlotte, NC

Warehouse Lead / Forklift Operator 03/2014 – 01/2016

• Conducted cycle counts and special product counts as directed by management.

• Pulled and prepared products for shipment.

• Accountable for the safe and efficient forklift operation.

• Unloaded inbound shipments and efficiently stacked and stored products in the appropriate areas.

• Ensured inbound and outbound shipments were accurate and undamaged.

• Reported quality discrepancies to management.

• Resolved customer complaints in a professional manner.

• Organized arranging and storage of boxes and pallets.

• Assist in physical inventories.

• Problem solved and suggested improvements to management.

• Provided cross-training opportunities to team staff.

• Studied production schedule to determine material requirements, movements, and deliveries.

• Helped load and unload trucks by hand when necessary. Champs Sport 01/2010 – 03/2014

Assistant Manager

• Responsible for onboarding and training new staff members.

• Assisted in managing store operations including shipping and receiving of merchandise, manually and electronically tracking sales, maintaining an accurate inventory list, and tracking, identifying, and analyzing shrink/loss.

• Collaborated with Store Operations and Loss Prevention to implement shortage control programs to reduce loss.

• Prepared for engagement reviews and quality assurance procedures.

• Ensured excellence in customer service and problem resolution with ongoing training.

• Manage human resource functions for store and district employees including onboarding, training of all staff members, scheduling, payroll, performance reviews, and disciplinary action.

• Assisted with visual merchandising functions of the store and assembling all displays, floor plans, and promotion materials.

• Help customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery.

• Evaluated competition by visiting competing stores and gathering information such as style, quality, and price of competitive merchandise.

Charlotte Douglas International Airport 07/2006 – 01/2010 Lead Fueler

• Responsible for timely and efficient delivery of fueling and deicing services

• Fueled aircrafts using hydrant carts/stationary carts/trucks or other fueling equipment

• Responsible for defueling as required

• Deiced aircraft using appropriate equipment and procedures

• Conducted weekly safety inspections

• Checked equipment for unsafe conditions and took appropriate actions to correct any issues

• Reported status of daily operations to management

~~REFERENCES AVAILABLE UPON REQUEST~~

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