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Baltimore, MD
... workstations/ laptops Help Desk Systems: SpiceWorks, MAGIC, Remedy, Heat, Track-It, HP Service Manager Telecom: Definity PBX switch/ Intuity Audix/Call Accounting System-8410B & 8410D telephones PROFESSIONAL WORK EXPERIENCE Jacobs Systems Analyst ...
- May 07
Odenton, MD
... ISP, LEC and IXC services and transmission mediums, VoIP, PBX’s, client/server architecture, VMware, blade centers, encryption, network management, network performance, IBM mainframe connectivity, DHCP, firewalls, DNS, remote network access, ...
- Apr 15
Riverdale, MD
... up) on a Computer ● Aided Dispatching system or two way radio SKILLS ● Proficient with ● Microsoft Word, Excel, PowerPoint,PBX, and AVL Mapping ● Work Order Preparations ● CRM Software ● Effective Communications ● Dispatch Recordkeeping ● Speech ...
- Mar 20
Baltimore, MD
... Windows XP to Windows 7 Hardware support for Laptops, Desktop, Mobile, Mac, Avaya VOIP phones, and AV equipment Transitioned from PBX to Avaya VOIP Directly handling over 1800 tickets while handling over 300 request tickets for hardware removals and ...
- 2023 Nov 27
Annapolis, MD
... assisted in developing RFP for USDOT campus IT and telecom infrastructure with special focus on PBX and its environment. (Used Microsoft Project, Excel and Sharepoint.) (2003-5) Produced NDU conference (2011), after action reports, policy ...
- 2023 Nov 08
Bowie, MD, 20715
... Standards (FIPS), National File Tracking System (NFTS), Central Index Systems (CIS), Immigrant Investor Program (IPO) Workflow Tool, INFACT, iClaims, NEC, PBX Meridian Consoles, Point of Service Collections & Billing, Data Entry, Data Analysis. ...
- 2023 Oct 31
Baltimore, MD
... Key strengths include: Procurement / Vendor Coordination Office Management Meeting Preparation & Planning Spreadsheet Creation and Database Management PBX, Multiple Phone Line/ Call Center Data Processing/Entry Employment History: Amazon Fulfillment ...
- 2023 Oct 23
Greenbelt, MD, 20770
... • Performing diagnostics on Telex 5000 and the Wescom 580 private branch exchange (PBX) • Setting up satellite communications circuits, i.e. establishing communications via PSC-5d Radio System Certifications Network & Data Testing with T-Berd 950
- 2023 Sep 03
Annapolis, MD
... Aided in providing Cisco Systems an acute competitive advantage over other PBX competitors through refined customer service strategies, technical expertise, and proactive QA efforts, resulting in a scope expansion from new store deployments to ...
- 2023 Jun 17
Hyattsville, MD
... Phone and PC Technician, Comtech Limited 2005-2008 Some off my many other IT responsibilities included but were not limited to: PBX installation and maintenance Hardware & Software repair of GSM products Training of new technician & interface with ...
- 2023 Apr 04