KERAL BAILEY

240-***-**** Email: adwci4@r.postjobfree.com LinkedIn: linkedin.com/in/keral-bailey

Experienced Information Technology Specialist with a demonstrated history of working in the several companies in different sectors. Highly skilled in Windows System Administration, Project Management, Website Design & Management, with extensive experience in System and Network Administration, Team Building, and Market Research. Strong problem solving and communication skill with a BSc (Hon) focused on Information & Communication Technology (ICT).

EXPERIENCE

IT Manager/System Administrator, Samuda & Johnson AUG 2016 – NOV 2022 One of my major accomplishments at Samuda & Johnson was the redesign of the company network and implementation of on-premises server to host multiple virtual servers. Virtual server included domain controller and data centres. Implementation of Azure for the replication of on-premises environment to ensure continuity and accessibility of company resource and the implementation new firewall to include multiple internet service provider and load balancing. Some off my many other responsibilities include but were not limited to:

Administration and management users and email server

Implement and admiration of company CRM and process flow

Manage servers & configuration of users and computer through Active directory

Design of graphical artwork for posting in the Gleaner, Observer and other social media outlets

Design & maintenance of the Jamaicaparalympic.com and nationalchoralejamaica.com websites

Perform daily system monitoring, verifying the integrity and availability of all hardware such as, server resources, printers, firewall, routers, switch, systems and key processes, and reviewing system and application logs

Scheduling of daily, weekly and monthly backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media. Assistant System Administrator, St. Georges College JUL 2013-AUG 2016 While at the St. Georges College I was integral in the implementation of the UBIQUITI hardware to build-out full coverages of WIFI across the campus.

Some off my many other IT responsibilities includes but not limited to are:

Management of campus labs & surveillance systems

Manage and configure of PFSense, ubunto and solaris operating system

Ensures that the ICT security policies are maintained and adhered to

Reviews event logs of servers and firewall to determine any issues or defective components

Manage of more than servers & configuration of users and computer through Active directory

Provide support on the use of desktop, laptop, network, smartboard, projector, printer/scanners & other smart IT related devices

Scheduling of daily, weekly and monthly backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.

Identify, analyse and troubleshoot a wide range of technical computer and network-related problems effectively and provide technical support of PC/Notebook hardware-based systems and install and maintain desktop computers, peripheral and telephony equipment and software applications as required by the users/departments

Cellular Phone and PC Technician, Comtech Limited 2005-2008 Some off my many other IT responsibilities included but were not limited to:

PBX installation and maintenance

Hardware & Software repair of GSM

products

Training of new technician & interface with customer

Design and repair of company PC’s, carryout software and hardware updates

KERAL BAILEY

240-***-**** Email: adwci4@r.postjobfree.com LinkedIn: linkedin.com/in/keral-bailey Technical Service Manager/Homologation, Huawei Technology Jamaica 2008-2009 As the Technical Service Manager, I was given the responsibility of managing the development of GSM product and ensuring that all stakeholders followed the development lifecycle to ensure delivery of product on schedule and within budget.

Provide guidance to end user regarding planning & execution of user acceptance testing

Liaison between Huawei clients & development team(engineer) to assess software request

Setup and negotiation of contract between product support/repair team provide ICC and other document to client after completion of project

Evaluate the software/product provide by the developers/engineers, by mean of testing the technical

performance to ensures it meets the clients’ requirements, before approved & release for user testing EDUCATION

BSc Information & Communication Technology, Vocational Training and Development Institute 2012-2015 Major project included building of application for a political party for the management of Registration of candidate on the voters list using PHP and SQL Diploma, Information & Communication Technology, Vocational Training and Development Institute 2005-2008 CERTIFICATES

CISCO IT Essentials Level 1 (Software & hardware) 2007 CISCO IT Essentials Level 2 (Networking & Security) 2008 COMPUTER SKILLS

Strong working knowledge and proficiency with the following:

Multiple programming languages, such as C,

C++, Java, Java script, VB, VB Script, HTML, ASP,

PHP, CSS.

LAN and WAN

TCP/IP protocols

Microsoft Office Suite & Services

Workstation, server and network

Designing, troubleshooting & repairing of PC &

other peripherals

Monitoring server & other networking

devices/resources

Administering network services such as DNS,

DHCP & Active Directory

Strong Linux and windows scripting skill

Relational database design & management

(SQL), Hadoop and RACKs, VMware &Virtual

machines

Multiple operating systems environment such

as, Windows 98, NT, 2000, 2003,2008,2010,

2012,2019, and later version, Linux, Win-XP,

Vista & Wind7 operating system Client &

Servers

Designing, repairing, configuring & setting-up

of windows clients and server & other

telephone devices (such as; PBX, switch,

routers & modem)

Backup procedures, network security, firewall

and antivirus

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