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Westerville, OH
... Customer Service Advocate Gardner inc-Columbus, OH September 2019 to January 2024 Customer.support inbound/outbound calls. Problem resolutions.e-mails.chatroom.D365 program. Completing refunds. General Reservation Agent G6 Hospitality-Columbus, OH ...
- May 29
Dublin, OH
... Management Establishing and Maintaining Customer Relationships Multi-line phone talent Technical Support Inbound and Outbound Calling File and database management Typist clerk FABCO Customer Service Representative // Columbus, Ohio // February ...
- May 29
Columbus, OH, 43232
... Discover Card Services, New Albany, OH 08/2011 - 08/2014 Account Manager • Answered incoming and made outbound calls to current accounts, offering automatic payments and hardship programs to prevent future delinquencies. • Made outbound calls to ...
- May 27
Westerville, OH
... * MS office proficiency Computer proficient * inbound and outbound calling Professional telephone demeanor * Data entry Technical support Education High School – 1984 Watkins Memorial High School – Etta, Ohio Studied Business, Office & Education my ...
- May 25
Columbus, OH, 43232
... Discover Card Services, New Albany, OH 08/2011 - 08/2014 Account Manager • Answered incoming and made outbound calls to current accounts, offering automatic payments and hardship programs to prevent future delinquencies. • Made outbound calls to ...
- May 21
Columbus, OH
... •Investigated daily queries for Inbound/Outbound fax services and messaging gateways for Operations, and internal and external customers, communicating timely responses. •Contributed department in weekly Messaging Change Management Review Board ...
- May 21
Columbus, OH, 43291
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ...
- May 19
Columbus, OH
... Principle strengths include, handling inbound and outbound calls in a timely manner, multitasking, detailed note taking during calls while managing customer expectations and handling escalations and sending emails through the proper channels. • ...
- May 14
Columbus, OH
... Manage single or multi-user problems involving environment changes through customer resolution - 1 call or multiple calls with 2nd level teams, vendors, and users Review and work Asia specific remote ticket queue off hours - setting up appointments ...
- May 06
Columbus, OH
... • Made inbound and outbound calls to potential clients requiring about services and scheduled carpet cleaning and other related services. • Recognize customers' needs and propose beneficial packages. • Responsible for cleanliness and care of company ...
- May 02