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Healthcare Customer Support & Technical Advisor

Greenville, SC
... Call Associate ResultsCX Sep 2022 – Feb 2024 • Assisted Medicare members with benefits, claims processing, eligibility verification, and account inquiries. • Resolved complex customer concerns while maintaining HIPAA compliance and quality standards ... - Jun 23

Healthcare Customer Service Specialist (HIPAA)

Dallas, TX
... MedCare - Customer Support Specialist Remote January 2019 - April 2021 • Handled 70-90 inbound calls daily from Medicare and Medicaid members, helping them understand benefits, claims, eligibility, and care access. • Explained coverage details, ... - Jun 23

Member Experience & Claims Support Specialist

Richmond, TX
... WORK HISTORY June 2025 – Present Customer Support Specialist – Fresenius Health Remote • Manage a high volume of inbound and outbound calls from qualified Medicare participants, assisting with enrollment, benefits investigations, billing, and claims ... - Jun 23

Trauma-Informed Remote Case Manager

Orlando, FL
Martha Ortiz Orlando, FL 407-***-**** ***************@*****.*** PROFESSIONAL SUMMARY Remote and hybrid LTSS Care Coordinator and Case Manager with 15+ years of experience supporting Medicaid, Medicare, DSNP, refugee, and vulnerable populations. ... - Jun 22

Certified Medical Billing Professional (CPB)

Colonial Heights, VA
... and Follow-Up ●Denial Management and Appeals ●Electronic Health Records (EHR/EMR) ●HIPAA Compliance and Patient Privacy ●Medicare, Medicaid, and Commercial Insurance Billing ●Accounts Receivable (A/R) Follow-Up ●Prior Authorization Support ●Data ... - Jun 22

Medical Billing & Coding Specialist

Toledo, OH
... Proficient in ICD-10, CPT, and HCPCS coding systems with strong knowledge of Medicare, Medicaid, and commercial insurance requirements. Skilled in electronic health records (EHR) systems, claims submission, denial management, and accounts receivable ... - Jun 22

Mortgage & Insurance Automation Specialist

Houston, TX
... Willing to relocate: Anywhere Work Experience Enrollment Specialist Centauri Health Solutions Houston, TX Medicare and Medicaid enrollment specialist, for several different Health plans. I screened the member and used AI tooling and automated ... - Jun 22

Customer Success Advisor

Little Elm, TX
... Proficient in Medicare Risk Adjustment, EHR systems (including CAVO), and applying analytical and critical thinking skills to deliver accurate results. Known for collaborative teamwork, creative problem-solving, and a commitment to maintaining the ... - Jun 22

Customer Service & Technical Support Agent

Panama City, FL
... Escalations,Claims, dual trained with Medicare and Marketplace. 12/2012 - 09/2015 Grounds -Team Leader Shores Of Panama Resort, Panama City Beach, FL Clean and maintain all public common areas, walkways, elevators, stairwells, trash chute rooms, ... - Jun 22

Senior Copy & Content Editor

Woodland Hills, CA
... (2011, 2014, 2018-19) Kaiser Permanente (2012 – 2013) ●Proofread text on marketing and business material in Medicare, Member and Marketing Communications, Individual and Family Plans, and Small Business divisions ●Interacted with project managers to ... - Jun 22
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