Mail Processing Clerk and Childcare Educator

Tazja Pyles

Lakewood, CO ***** +1-947-***-**** *******@*****.***

Professional Summary

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

PSE Mail Processing Clerk

U.S. Postal Service Processing & Distribution Center Denver, CO February 2026 to June 2026

sort, outgoing, and or incoming mail using automated equipment Ensure all necessary, support equipment and materials are organized for sorting. Provide services at public window for non-financial transactions Lifting or carrying moderate to heavy male and packages in prolonged standing Co-Teacher

Waypoint Early Learning Center Littleton, CO

April 2025 to September 2025

• Supervised and cared for children ranging in age from infants to school-age, ensuring their safety and well-being

• Planned and implemented age-appropriate activities to promote physical, social, emotional, and cognitive development

• Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas

• Established positive relationships with parents/guardians through effective communication and regular updates on child's progress

• Assisted with meal preparation and feeding according to dietary guidelines provided by parents/ guardians

• Created a nurturing atmosphere where children felt comfortable expressing themselves creatively through arts and crafts projects

• Managed behavior effectively using positive reinforcement techniques to encourage good manners, cooperation, and conflict resolution skills

• Implemented daily routines that promoted independence in self-care tasks such as dressing, toileting, and handwashing

• Collaborated with other childcare staff members to ensure smooth transitions between activities throughout the day Financial Advisor

Fidelity Investments Centennial, CO

October 2023 to October 2024

• Analyzed clients' financial situations, including income, expenses, assets, liabilities, and tax status to develop personalized recommendations

• Collaborated with estate planning attorneys to provide guidance on wealth transfer strategies including wills/trusts and beneficiary designations

• Provided ongoing support and guidance to clients during major life events such as marriage, divorce, birth of a child, or retirement

Remodel Specialist

Anderson Merchandisers Denver, CO

August 2023 to October 2023

lifting 20-50 pounds

using moving equiptment to remodel stores. moving shelves

• Executed store resets according to planograms, ensuring accurate placement and arrangement of merchandise

• Maintained inventory levels by restocking shelves and displays with returned merchandise

• Ensured product freshness and quality by rotating stock based on expiration dates

• Collaborated with store management to identify slow-moving or discontinued items for markdowns or removal from sales floor

• Utilized handheld devices or paper documentation to accurately record inventory counts during reset process

• Worked efficiently in a fast-paced environment, completing resets within designated timeframes

• Followed safety protocols and maintained a clean work area at all times

• Communicated effectively with team members and supervisors regarding any issues or challenges encountered during resets

• Provided exceptional customer service by assisting shoppers with inquiries about product location or availability during the reset process

• Identified opportunities for improvement in reset procedures and made recommendations to enhance efficiency and productivity

Advisor 2

NELNET STUDENT LOANS Centennial, CO

April 2020 to January 2023

Increase in call volume

Handling calls pertaining to public service loan forgiveness Military

And consolidation.

Systems used energize, service

Assistant Account Manager

NBS nelnet-Aurora-CO

April 2021 to September 2021

third party processor used by School craft College to administer a tuition payment plan for credit class tuition and fees. Advisor I

Nelnet-Aurora-CO

April 2019 to April 2020

Answering inbound call regarding federal student loans Alpha numeric/ data entry/ other duties assigned

Followup calls takes payments via debit cards, checking/saving accounts Also government cleared

Retail Sales Associate

Sprint Chicago, IL

December 2018 to January 2019

Retail sales inside Walgreens store, use of pos iPad, computer handles cash and also credit card Insurance Collector

Rubin and Raine Aurora, CO

March 2017 to September 2018

Inbound /outbound calls

Taking payments

Submitting claims to patients insurance other duties assigned Administrative Answering inbound call regarding medical prescriptions Alpha numeric/ data entry/ other duties assigned

Followup calls

Resubmitting Insurance to accts.

Sever/Host

Big City Wings Houston, TX

January 2017 to February 2017

Severed food to tables, took payments with cash or credit cards. Severed Alcoholic beverages. Insurance Collector

Rubin and Raine

March 2016 to November 2016

Inbound /outbound calls

Taking payments

Submitting claims to patients insurance other duties assigned Administrative Answering inbound call regarding medical prescriptions Alpha numeric/ data entry/ other duties assigned

Followup calls

Resubmitting Insurance to accts.

CSR

24-7 INTOUCH CONTACT CENTERS-Aurora, CO

March 2015 to February 2016

Responsibilities

Answering inbound calls regarding catering, taking payments with credit cards. Data entry/ alpha numeric other duties assigned.

Skills Used

My computer skills, helping others, communication skills. data entry Administrative

United Health Care Denver, CO

September 2013 to March 2015

Answering inbound call regarding medical prescriptions Alpha numeric/ data entry/ other duties assigned

Coverage determinations

Followup calls

Resubmitting Insurance to accts.

Contacting Doctors offices regarding Accts.

Customer Service

Express Personnel Denver, CO

April 2012 to February 2013

Administrative/Office duties

Handling incoming/outgoing calls regarding

Alpha numeric/Data entry/filing/other duties as assigned Temporary assignment

Packager

Think Big Solutions Denver, CO

January 2011 to April 2012

Responsible for packing marketing products such business cards or billboards Use of light weight machinery such as a laminator

Temporary assignment

Cashier

Einstein Brothers Bagels Denver, CO

February 2008 to May 2010

First point of contact for customers/assisted in purchases Responsible for ringing up customer merchandise

Upkeep of the dining area/bathroom

Other duties as assigned

Cashier

Sam's Club Denver, CO

March 2007 to January 2008

Responsible for ringing up customer's merchandise

Assisted in locating products/prices at request

Relieved other cashiers for breaks/lunches

Alpha numeric data entry

Education

Everest College Thornton, CO

September 2009 to January 2010

high school (Diploma)

George Washington High School Denver, CO

August 2002 to May 2006

Upper secondary education

Skills

Microsoft Access Retail math Microsoft Windows Server Retail sales transactions Retail sales - Retail sales experience (6-10 years) Order picker Face-to-face client meetings Data entry Administrative experience Documentation review Grocery store Sales Processing cash transactions Databases Hospitality HIPAA Transcription Contracts Professionalism First aid Cellular (Less than 1 year) Computer skills Microsoft Powerpoint Medicare Microsoft Windows Loan collections In-person customer service Wireless sales Sales support Account management Financial services Load & unload Microsoft Word Computer literacy Data analysis skills Patience POS (2 years) 10 Key Data Entry (5 years) Credit card payment processing POS Mathematical aptitude Implementation of OSHA safety standards Typing Working with people with disabilities Teaching experience with young children Store management Multi-line phone systems Adobe Acrobat Customer inquiry handling Employment & labor law Payment card processing Refund processing Patient interaction Social media platforms Math Climbing Cash handling Time management Guest services Productivity software Phone communication Ethernet Loan processing Cleaning Financial analysis Financial sales Customer communication Early childhood education Accounting software Critical thinking Call Center (7 years) Project management Financial concepts Empathy Pallet jack Analysis skills Operating Systems Sales strategy Data collection Cash register Live chat Cold Calling Analytics Infants Medical billing Cash register operations Debt collection negotiation Military Balancing cash drawers Telecommunication Office experience Collection management Greeting customers Information management Telecommunications headsets Attention to detail Making change Financial planning Hotel experience Teaching Call center experience 10 key typing Experience with children Childcare Negotiation E-commerce Heavy lifting Multitasking Customer service Client rapport building Presentation skills Retail price checking Mobile devices Windows Early childhood education center experience Infant care Computer operation Debt collection Clear verbal communication Accounting Conflict management Teamwork Working with people with developmental disabilities Active listening Technical Proficiency Customer Service (10+ years) Payment posting in medical billing systems Writing skills Organizational skills Food safety management Account Management

(Less than 1 year) Microsoft Office Supervising experience Microsoft Outlook ADP Handling customer inquiries Communication skills Medical terminology Languages

English

Certifications and Licenses

CPR Certification

CPR Certification

May 2025 to May 2027

First Aid Certification

Additional Information

Authorized to work in the US for any employer

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