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Columbus, OH
Jalen Hayes Phone 419-***-**** Email: ****************@*****.*** Toledo, Ohio Professional Summary Dedicated and versatile professional seeking a company to build with, invest in, and eventually call home as I advance my career. Possess a diverse ...
- Jun 14
Lewis Center, OH
... Go Live support and Knowledge Transfer As a Lawson Finance Consultant at Moffitt Cancer Institute, Tampa, FL, 12/14/2014 – 12/19/2014 Lawson 9.x Finance Troubleshooting High Priority Finance and Matching issues. As a remote Lawson Functional and ...
- Jun 13
Columbus, OH
... Willing to relocate to: Columbus, OH Work Experience Customer Service Representative/Call Center Helpware-Columbus-OH August 2024 to December 2024 answering inbound calls from customers, addressing their questions, concerns, and complaints about ...
- Jun 10
Columbus, OH
... levels to ensure proper flow of daily operations • Controlled and maintained inventory using the SAP Management Program • Developed live spreadsheet tracking in conjunction with SAP to monitor production before Quality’s release • Contributed to the ...
- Jun 09
Lewis Center, OH
... • Customer service • Home care • Medical Billing • CPR Certified • Microsoft Word • English • Clerical Experience • EMR Systems • Live chat • Dental Receptionist • Dentrix • Chairside Assisting • Administrative experience • Laboratory Experience • ...
- Jun 08
Sunbury, OH
... Prior Epic Go-Live: SQL Server, GE Centricity, SSRS, Crystal, SSIS, MS Excel Macros. Created Report Status Documentation and knowledge base documents. Created security documentation for external report folder setup and permissions. Conducted data ...
- Jun 08
Columbus, OH
... Proven leadership in managing high-volume call centers, resolving 90% of customer compl a i nts within 5 minutes, and ... • Led a team of 8, increasing productivity by 15% through proactive outbound calls and database organization. • Provided ...
- Jun 08
Orange Township, OH, 43035
... Developed detailed project schedules, tracked dependencies, resolved cross-functional conflicts, and ensured readiness for go-live through structured go/no-go criteria and stakeholder sign-offs. Worked across technical teams, policy advisors, and ...
- Jun 05
Columbus, OH
... 11/2014-04/2017 Patient Care Coordinator • Express Scripts Assisted 80-100 inbound and outbound members, providers, and physician calls per day in a busy call center environment. Accurately obtained and entered patient information, including ...
- Jun 04
Sunbury, OH
... Franklin International,Columbus Ohio—TechnicalSpecialist MAR 2014 – JUN 2018 ● Enhance customer satisfaction by identifying and resolving complex issues, building productive customer relationships, and winning customer loyalty through daily call and ...
- Jun 04