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Kansas City, KS
... JCPENNEY DISTRIBUTION CENTER, Lenexa, KS (09/26/2016–03/30/2018) Handled inbound calls, and also made outbound follow-up calls to customers, manufacturers and delivery agencies regarding time of arrival, receipt of merchandise, whether anything was ...
- May 12
Maple Grove, MN
... Meritain Health, Minneapolis, MN Benefit and Enrollment Specialist 10/2002 – 9/2008 Managed inbound and outbound calls pertaining to members benefit eligibility. Worked closely with brokers to ensure members complete the enrollment verification ...
- May 12
Decatur, GA
... Front Desk / Receptionist / CSR Barrow Regional Medical Center-Winder, GA January 2011 to December 2015 • Managed inbound and outbound communications, effectively handling appointment verification, scheduling, and follow-up tasks using Electronic ...
- May 12
Houston, TX
... Customer Service Representative Humana-Austin, TX November 2021 to January 2023 • Managed 300+ inbound and outbound calls daily, addressing inquiries from members and providers. • Provided comprehensive patient services, including medical billing ...
- May 12
Jacksonville, FL
... History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. SKILLS EXPERIENCE Customer Service 11/21 ...
- May 12
Suwanee, GA
... •Testing of ECI Inbound and Outbound with legacy systems. •Used Service Now for INT Testing, OATS (Oracle Testing Suite) for UAT Testing. •Coordinated between DBAs, Development, Business and Managed Stake Holders and Offshore team. •Worked with ...
- May 12
Houston, TX
... Call Center Representative Cinet Houston, TX July 2021 – November 2021 - Managed inbound and outbound calls, addressing technical inquiries and maintaining high service levels while documenting interactions accurately. - Escalated complex issues ...
- May 12
Brookshire, TX
... Education Columbus High School Columbus, Texas High School Diploma Graduate 2011 WORK EXPERIENCE: Cigna Healthcare January 2022-November 2023 Customer Service Representative ● Worked in a high call center environment answering inbound calls ...
- May 12
Miami, FL
... • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options. • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations. • Educated ...
- May 12
Michigan City, IN, 46360
... Responsible for Intune-Mobile Device Management (Android and iOS), MS Office Suite Rich experience in Inbound\Outbound mail flow troubleshooting on all the versions of the Exchange server. Experience in Microsoft Intune (Deploy of applications to ...
- May 12