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ITIL resumes in Wylie, TX

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Scrum Master Asset Management

Dallas, TX
... Manager (In Progress) TECHNICAL SKILLS ● Software Asset Management ● SaaS Applications Management ● ServiceNow/SAMPro/SAM ● ITIL ● Software Development Life Cycle (SDLC) ● Vendor Management ● Business Analysis ● SAP Ariba (ESM) ● GotoAssist (ITSM) ● ... - Jan 14

Data Center Project Management

Plano, TX
... of Defense, Homeland Security, National Intelligence and Federal Civilian Agencies ITIL Certification - On team that “Trained the Trainers” during corporate-wide implementation. Dell Gold Certified Support - Laptop, Desktop, Server, and Storage ... - Jan 14

Change Management Asset

Dallas, TX
... * Test management * Data synchronization * CMDB management * Performance Analytics * Microsoft SQL * SOAP web services * ITIL processes * JSON data format * Incident management * Workflow configuration * Dashboard Creation * Data Policies * XML ... - Jan 12

Desktop Support

Garland, TX, 75044
... Professional and Personal Skills Windows 10 ServiceNow Customer Service Basic Networking CompTIA A+ Certified ITIL v3 Certified Professional Work History HAYS USA, Dallas, TX Desktop Support August – Present Contracted to Cognizant as their Deskside ... - Jan 12

Machine Learning Data Scientist

Frisco, TX
... Managed multiple projects at one time, using Agile methodology and ITIL framework. Participated in the design and development of business intelligence reporting tools. Served as the initial contact person for all SQL support queries. Performed ... - Jan 11

Security Engineer Senior

Plano, TX
... Implemented ITIL compliant change management process. Extensive Perl and Bash scripting for automations and security. Onsite Technician/Owner Rental Geek, Vero Beach FL N/A, Self-Employed Feb, 2005 – Oct, 2009 Provided on-site repair, deployment, ... - Jan 10

Software Development Product Management

Wylie, TX
... Improved UPDA’s customer service by 60% by utilizing ITIL to govern IT Services Delivery and Support. ITIL Expert certified & holder of a Master’s degree in Computer Science. 8 US Software patents: 7000223, 6651121, 6757888, 6868193, 6925593, ... - Jan 09

Rpa Developer

Frisco, TX, 75034
... scruminstitute.org - Internal Prince2 - Internal ITIL Key Responsibilities • Implemented RPA automation solutions using Uipath across 7-8 departments streamlining 20+ operational processes, which led to £12M cost savings and around 120 FTE savings. ... - Jan 09

Customer Service Information Systems

Princeton, TX
... - Stefanini IT Solutions - June 19, 2023, to Present - Supervisor: Jeffrey Fronczak Provides IT service management (ITSM) using ITIL practices for technical end-user support via phone, email, or web chat restorative maintenance to resolve end-user ... - 2023 Dec 29

Information Technology It Solutions

Dallas, TX, 75201
... EDUCATION • ITIL Foundation Certification • Ryerson University, Information Technology Management • Cisco CCNA Certification • Seneca College of Applied Arts, UNIX Systems and C Programming PLATFORMS • Servers, OSs: Ubuntu Server, CentOS, Mac OS X, ... - 2023 Dec 28
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