Nezar Gharbia

Dallas, TX ***** (M) 817-***-**** ad2l0j@r.postjobfree.com

Executive Summary

Business Executive who specializes in using technology as an enabler to ignite revenue growth and capture market share by utilizing the latest in IT strategy and technology. A results-focused leader with the ability to effectively lead people, optimize business processes, and adopt the latest in technology. Adept at identifying and resolving problems, controlling costs, managing IT operations, ensuring quality, and delivering results. Expert at shaping efficient solutions while strictly adhering to industry standards and best practices.

Generated $7.0 million in revenue for Balfour by launching their new SaaS yearbook platform. Reached $50 million in revenue in its third year.

Saved Balfour over $1.0 million per year by re-architecting our AWS footprint.

Saved Brinks millions of dollars by consolidating 6 remote ATM management platforms across 3 continents down to 3.

Delivered $20 million in savings by automating the financial processes of CoreLogic tax division.

Saved UPDA $1.5 million per year by adopting and implementing blades and virtualization infrastructure strategy.

Reengineered & automated UPDA’s processes of 3 departments using SOA and BPM as the strategy.

Generated $67 million in revenues by shipping different versions of Picture Publisher, Webtricity, and iGrafx.

Founded Image2Web, raised a first round of funding, and negotiated Corel’s $7 million technology acquisition.

Improved UPDA’s customer service by 60% by utilizing ITIL to govern IT Services Delivery and Support.

ITIL Expert certified & holder of a Master’s degree in Computer Science.

8 US Software patents: 7000223, 6651121, 6757888, 6868193, 6925593, 6938030, 7962618, 7853833

Competencies

IT Strategy, IT governance, IT Management, Team building, Leadership, Mentoring, Coaching, Strategic planning, Service Management, Risk Management, Vendor Management, Software Architecture, DevOp, Service Oriented Architecture (SOA), SDLC management, Project Management, ITIL, Cloud, Cloud transformation, AWS, Agile Development, SAFe Agile, Kubernetes, lambda function, serverless architecture, Product Management, SaaS, budgeting, data engineering, CI/CD, security, InfoSec.

Professional Experience

VP of Technology, Loan Depot Inc., (1/2022 to Present)

Responsible for half a dozen projects within the engineering department leading their transformation into the cloud, continuous integration & delivery.

-Transformed the enterprise culture from an ITIL/CAB culture to a CI/CD agile culture.

-Managed product and pricing platform within the LOS system which included.

oDefining a modernization strategy and roadmap to Azure.

oImproved observability and performance.

-Managed the fees platforms within the LOS system which included.

oDefining a modernization strategy and roadmap to Azure.

oImproved observability and performance.

oMigrating to a new third-party partner.

-Managed their third-part integration layer.

-Led a team of stakeholders and leaders to implement tiered technical support at the enterprise level. This included.

oDefining roles and responsibilities.

oDefining Incident management process, Major incident process, Problem management, and root cause analysis process.

VP of Technology, One Technologies Inc., (10/2020 to 12/2021)

Responsibilities:

Responsible for the engineering department leading their transformation into the cloud, continuous integration & delivery, and Web Delivery excellence.

Internal CTO, American Achievement Corporation (Balfour), (10/2016 to 10/2020)

Responsibilities:

Responsible for all aspects of technology including strategy, execution, business transformation, and delivery for the printing division. Focused on growing the top line and shrinking the bottom line through technology & business transformational initiatives.

Achievements:

-Generated $7.0 million in revenue from launching EnCore our new SaaS product. Reached $50 million in revenue in its third year.

-Reduced outages by 90% by:

oEstablishing a DevOp practice and automation of our CI/CD pipelines.

oImplementation of change Management.

-Reduced AWS OpEx cost by over $1.0 million per year by establishing a DevOp team and re-architecting their AWS infrastructure, and transitioning to serverless architecture using lambda function.

-Evolved and matured Balfour’s IT processes by:

oAdopting SCRUM & ITIL for running software development and IT operation.

oEstablishing & nurturing culture of ownership & accountability

oIntroducing new tools like TestRail, Splunk, NewRelic, and Jira & Kubernetes.

-Delivered on business objectives by rebuilding the Dallas team and establishing an offshore development office in Poland, releasing EnCore, StudioBalfour, MyYear, Balfour Tools, Balfour Works, and BalfourGo.

-Reduced the cost of producing software by 30% by establishing an offshore development office in Poland, which proved cost-effective and delivered high-quality software.

-Reduced production defects by 40% by establishing a formal QA team that focused on test automation, significantly improving quality and the agility of software delivery.

Director of Software Development, Brinks Inc., (3/2014 to 3/2016)

Responsibilities:

-Led Software Development CoE & Data Warehouse Business Intelligence team.

-Created and executed the company Cloud Strategy which includes defining governance & operational model, and application migration strategy.

-Team mentoring & career Development.

-Ensured Compliance with Banking rules & regulations & Risk Management & mitigation.

Achievements:

-Saved the company over a million dollars by Defining & delivering on a new Global integration strategy for their SaaS platform.

-Integrated Oracle EBS with legacy systems of 4 countries.

-Saved the company millions of dollars by consolidating 6 remote ATM management platforms across 3 continents into 3 platforms.

-Rebuilt the BI/DW strategy & team and deliver on key initiatives like profitability metrics for routes, branches & clients.

-Lead Data engineering team ensuring cleanness, completeness, usability, and security of the data utilizing tools like Informatica, Oracle DW and Tableau.

Senior Director of IT, CoreLogic Inc., (3/2011 to 3/2014)

Responsibilities:

-Led the SDLC for TAX, a $400M business unit. Managed the SDLC budget of $20M and a portfolio of over 40 projects. Managed a staff of 150 people split between the US, India, Poland, and Mexico.

-Led 2nd & 3rd level support team following ITIL framework.

-Mentored & developed a career development plan for each team member.

-Ensured Compliance with financial rules & regulation & Risk Management & mitigation.

Achievements:

-Delivered $20 Million in saving by automating the financial processes of the tax division.

-Improved the quality of the software being delivered and cut costs by 20%

-Diversified from one vendor to 3 vendors

-Mentored one of my directors to adopt the situational leadership style of management.

CIO, Urban Planning Authority (UPDA), (3/2006 to 3/2011)

Responsibilities:

Managed $12 million IT budget. Created & executed an IT Strategy ensuring alignment with the business. Implemented ITIL & established SLAs improving customer service & quality.

Achievements:

-Implemented the SOA/BPM strategy.

-Unified all servers around HP blades running Linux RedHat.

-Achieved 85% virtualized production environment & 100% virtualized development & staging.

-Saved $1.5 Million by implementing Blades and Virtualization infrastructure strategy.

-Improved customer service by 60% through the Implementation of ITIL to govern IT Services.

-Tendering & vendor management.

-Implemented HP OpenView to govern IT operations and manage IT Services’ life cycle.

Director of Software Development, Integrant Inc., (8/2004 to 3/2006)

Managed off-shoring software development in Jordan. Responsible for the complete SDLC for enterprise web applications and Data Warehouse/Business Intelligence projects for the financial and pharmaceutical sectors.

Responsibilities:

P&L ownership, Established and enforced Software Development methodologies, Resource management & budgeting, Enterprise Architecture & design. Customer facing and management.

Achievements:

-Launched & managed a SaaS debt management product line.

-Delivered 6 major enterprise web projects.

-Established PMO, and IT governance & leadership.

-Aligned technical capabilities and methodology to an outsourcing and off-shoring business model.

-Defined, implemented, monitored, and enforced a new agile software development methodology.

Director of Software Development, Corel Inc., (1/2002 to 5/2004)

Technical visionary and Director of Product Development for Corel SmartGraphics SaaS platform. Customer facing & account management.

Achievements:

-Managed an external Canadian consulting firm.

-Delivering 2 versions of the enterprise SaaS product.

-Transformed the team from a waterfall to an Agile SDLC methodology.

-Heavily influenced the vision of the product.

CTO/founder, Image2Web Inc., (6/1999 to 12/2001)

Image2Web provided enterprise SaaS solutions to automate the life cycle of imaging & video web content. It targeted B2B Exchanges, content aggregators, system integrators, and visual e-commerce sites.

Achievements:

-Successful launch of the company and securing the first round of VC funding.

-Successful development of the company’s product portfolio including 8 US Technology Patents.

-Successful negotiation of Corel’s $7 million acquisition of the company.

Education

Master’s of Science, Computer Science, University of Kansas

Bachelor of Science, Computer Science, University of Kansas

Certifications: PMP certified, ITIL-Expert V3 certified

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