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Ontario, CA
... PROFESSIONAL MEMBERSHIP Prince2 Foundation Certified on Jan 2017 Prince2 Practitioner Certified on Jan 2017 ITIL V3 Certified on Aug 2011 COMPUTERS WORKED ON COMPUTER SYSTEM PROGRAMMING LANGUAGES SPECIAL SOFTWARES Windows 7 / Mainframe JCL, ...
- 2017 Feb 03
Upland, CA
... Certified Associate in Project Management (CAPM)® Project Management Institute, License 1338443 June 2010 – June 2015 ITIL V3 Foundation OGC August 2009 – Present IBM Certified Advanced Application Developer - Lotus Notes and Domino 7 IBM March ...
- 2014 Nov 19
Highland, CA
... Over ten (10) years' experience implementing ITIL Service Management o Incident Management, Problem Management, Change Management, Service Catalog Management, Release Management, Service Level Management and Reporting . Over seven (7) years' ...
- 2014 Aug 15
Chino, CA
... PBX 21-71 Familiarization #200 • Nortel (Northern Telecom)- Meridian 1 PBX options 21-81 Maintenance • Remedy ITSM 7.6 • ITIL Version 3 Foundation Examination • ITIL 2011 Intermediate (CSI)Continual Service Improvement • Familiar with Unity, ...
- 2013 Oct 03
Rancho Cucamonga, CA
... numerous Service Star Awards from customers and employees in appreciation of excellent service Conducted product demonstrations for prospective customers leading to additional sales for the company Certification ITIL V2 Certified APM GROUP Feb. ...
- 2013 Sep 19
Ontario, CA, 91761
... Token Ring ATM ISDN T1 DS3 SOFTWARE/ MS Office Word Excel Powerpoint FRAMEWORKS Exchange TOGAF Internet Explorer Firefox ITIL Lotus Notes SecureCRT Safari Amazon Web Services Symantec Netapp VMware SDLC Cloud Netscout McAfee HARDWARE IBM RS/6000 ...
- 2013 Jun 19
Mira Loma, CA
... * Created and implemented proactive procedures via Information Technology Infrastructure Library (ITIL) and PMI methodology that increased efficiency, accelerated customer satisfaction, improved production support response capabilities. Navy ...
- 2013 Mar 05
Corona, CA
... *Review, strengthen, improve and execute detailed processes and documentation encompassing enterprise solutions, applications,IT Infrastructure Library (ITIL), and standard operating procedures. Build motivated and highly qualified project managers ...
- 2013 Jan 28
Beaumont, CA, 92223
... Team Leadership & Retention Consultative Solutions Infrastructure Decisions IT Performance & Efficiency Strategic Technology Planning ITIL Project Management Cross- Functional & Executive Collaboration Selected Technical Leadership & Efficiency ...
- 2011 May 16
Corona, CA, 92801
... - Change/Problem Management - Customer Relationship Building - Automation Technology Solutions - ITIL and other ITSM Best Practices - SOX/PCI/HIPAA Methodologies Implementation TECHNOLOGY EXPERTISE SERVER: IBM Z and POWER Series Technology. ...
- 2011 Apr 20