Sunny Arora, PMP
*** *, ****** *** #*, Upland, CA - 91786
Mobile: +1-909-***-****
Email ID: **************@*****.***
Professional Profile
Sunny has more than 8 years of diverse PMO experience spanning across IT (5.5 yrs.) and Financial Services (2.5 yrs.)
industry. In addition to his engineering in Information Technology, Sunny has certification and hands on expertise in Project
Management methodologies and SDLC. He has handled roles in application development in Information Technology domain
and then made headway towards Project Management Office.
Sunny is a US Green Card holder and is legally authorized to take up employment in United States.
Specialties
• Proven track record of effective governance, analysis and control for large IT and Finance Change/Transformation
Programmes
• Influencing and leadership without authority
• Successful implementation of economies of repetition in driving project execution
• Strong knowledge of project planning, management activities and documentation processes
• Very Well versed with Microsoft Office Tools and PPM Tools (Clarity, Rational Portfolio Manager and Microsoft
Project)
Certifications
Project Management Professional (PMP)®
Project Management Institute, License 1604127
May 2013 – Present
Certified Associate in Project Management (CAPM)®
Project Management Institute, License 1338443
June 2010 – June 2015
ITIL V3 Foundation
OGC
August 2009 – Present
IBM Certified Advanced Application Developer - Lotus Notes and Domino 7
IBM
March 2008 – Present
Highest Level of Education
Delhi College of Engineering
Bachelor of Engineering, Information Technology, 2002 - 2006
Grade: First Class, 73.71%
Skills and Expertise
• PMO (Active/Passive; IT/Financial), Analytical Support
• Project/Programme Coordination, Governance and Control
• Driving Steering Committees and other global meetings
• Benefits Tracking
• Variance/Gap Analysis
2 S unny Arora, CAPM, I T I L V3 F
• Risk, Issue and Change Management; Milestones Tracking
• Process Analysis/Improvement
Experience
HSBC Electronic Data Processing India Pvt. Ltd.
Organisation Type: Financial Services
Role: Assistant Manager - Finance Operations, Global MI PMO (02/2012 – 10/2014)
Responsibilities:
Responsible for providing effective governance and control around the various Finance Change and Transformation
programmes. This includes all aspects of the programme management including:
• Forecasting and planning
• Project Methodology adherence
• Tracking and reporting of "schedules, risks & costs"
• Publishing Management dashboards and reports
• Change Request Management
• Timely Project Closures
Creation, execution & support of very high value complex project management processes to the Global Project Management
Office (GPMO) in London and New York. Includes creation of project control documents, project reporting, management of
project risks & issues, change management, planning and dependency management. Produce and review Management
Information (MI) for use by the Senior Leadership team, Finance Management Board and other senior executives. Other
activities include:
• Support the Global PMO function to ensure global programme standards are met and promoting the tools and
techniques available via the HSBC RBPM (Risk Based Project Management) methodology across entire gamut of
projects.
• Conduct reporting, configuration management discussions and tools training (Clarity/OWB/Sharepoint) with the
work streams to ensure that the programme team is progressing in accordance with plan.
• Driving Global Meetings (Steering Committees) by acting as the offshore PMO Secretary.
Key Programmes Supported: MI Simplification, MI Change, CCAR etc.
Tools and Techniques
• Microsoft Office – For artifact preparation
• Microsoft SharePoint – As a document repository for client related artifacts
• CA Clarity and Open Workbench– PPM tool
Awards and Achievements
• Won two prestigious awards within 1 year of joining HSBC (Q1-2012 Hercules Award and Q3-2012 Star Performer
for the Quarter).
• Managed successful offshore transition of business analytics PMO functions for complex transformation programmes
during inception and programme closure (BAU).
• Used indigenously developed excel based models to use Benchmarking Analytics as a Management Control tool for
countries, regions and businesses.
Hewitt Associates (India) Pvt. Ltd. – Aon Hewitt
Organisation Type: HR Consulting
Role: Project Management Office, Global Initiatives & Planning (06 / 2011 – 02/2012)
Responsibilities:
Managed the governance and control of a portfolio of Global Projects along with a Portfolio Manager. Driving monthly
portfolio review with India Technology Head and CTO, in addition to internal review meetings on a weekly basis. Other
activities included:
• Instrumental in formalizing engagement process framework for work intake in new projects.
• Providing status reports that document hours and expenses on projects to ensure that activities are completed on time
and within budget.
• Maintained a Global Book of work and template library.
• Review and audit monthly bills related to Infrastructure services.
• Creating detailed project plans that define key activities, timelines, and resource requirements needed to achieve project
objectives.
• Building relationships with business areas and Infrastructure Outsource Partner.
• Involved in gathering data to determine the IT and process benefits of a system implementation.
• Analyzing information trends and determining impacts on service levels, budgets and other key performance metrics.
• Communicate plans, status and issues to higher levels of management.
Key Programmes Supported: Productivity Saves, Service Improvement, Offshore Transition programs under the
larger umbrella of Global Initiatives and Planning
Tools and Techniques
• Microsoft Office – For artifact preparation
• Microsoft SharePoint – As a document repository for client related artifacts
• Microsoft Project– For project planning
Awards and Achievements
• Won Q3-2011 Rising Star Champions Award
• Conceptualised a “PM pool” in order to have the capacity to take up new projects, with Junior PMs shadowing Senior
PMs as well handling their own smaller assignments. Mentored Junior PMs on processes and documentation.
IBM India Pvt. Ltd.
Organisation Type: IT Services
Role: Project Management Office (07 / 2006 – 06 / 2011)
Responsibilities:
Led the Project Management Office of a 100m$ and more than 370 FTE IT-Public Sector Account. My activities included:
Financial Management:
• Revenue/Profit Tracking
• Quarterly forecast of Inter Company Agreements
• Bonus/Retention Planning
• Effort Tracking and Monthly Billing
Management Reporting
• Preparing weekly status reports, monthly dashboards and conducting reviews
• Utilization Monitoring
• Metrics Reporting
PMO Management
• Managed a team of 4, experts in diverse areas like billing, resourcing, infrastructure and administration
• Supporting Risk Assessment Reviews
• Document Control
• Involved in key decision making during procurements and vendor management
Key Projects Supported: IGS Vista and Vista AMS (Key Account), Transport for London (Stretch Assignment)
Tools and Techniques
• Microsoft Office – For artifact preparation
• Microsoft SharePoint and Rational ClearCase – As a document repository for client related artifacts
• Microsoft Project, Rational Portfolio Manager and Rational Team Concert – For project planning
• Lotus Notes Designer – For custom applications and workflow creation
Awards and Achievements
4 S unny Arora, CAPM, I T I L V3 F
• Created lots of Lotus Notes based workflow tools in order to automate the various PMO processes. Took business requirements
from very Senior Management stakeholders and translated them into desired tool functionalities.
• Awarded with various Bravo and performance awards from IBM Switzerland
Personal Details
Date of Birth: June 5, 1984
Languages Known: English & Hindi
Associations: Project Management Institute (Active Member)