Charles Fuqua
Email: abqhun@r.postjobfree.com
Address: ***** ****** ****** **
City: Corona
State: CA
Zip: 92883
Country: USA
Phone: 818-***-****
Skill Level: Management
Salary Range: $150,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
CHARLES D. FUQUA
22433 Silver Dollar St. Corona, CA 92883
818-***-**** abqhun@r.postjobfree.com
IT PROGRAM & PROJECT OPERATIONS MANAGEMENT
*Accomplished, performance-driven project management director
with extensive experience in the leadership and direction of
IT project management organizations. Lead top-caliber teams
and oversee PMO business planning, modeling and execution,
successfully aligning IT project management initiatives with
critical business goals.
*Expertise in the management of large enterprise class IT
projects from concept through completion, consistently
surpassing all IT, corporate and ROI objectives - on
time and within budget. Leverage lean/agile methodologies.
Faithfully deliver the programs, processes, analysis, and
systems necessary for long-term productivity and success.
*Advanced education in business administration, with a
graduate certificate in project management.
*Review, strengthen, improve and execute detailed processes
and documentation encompassing enterprise solutions,
applications,IT Infrastructure Library (ITIL), and standard
operating procedures. Build motivated and highly qualified
project managers and technical teams capable of taking
operations to the next level of quality and performance.
*Excellent communication, organization and interpersonal
skills, written and verbal. Collaborate with all levels of
the organization and deliver compelling C-level
presentations that clearly communicate projects' direction
and impact.
AREAS OF EXPERTISE
* IT Project & Program Operations Mgmt.
* System & Enterprise Network Plans
* Resource Planning & Management
* Corporate Communications / Advocacy
* Risk Mitigation & Customer Impact
* IT Modeling, Planning & Execution
CAREER BACKGROUND
* AT&T, Tustin, CA
One of the leading worldwide providers of IP-based
communications services, with the nation's fastest mobile
broadband network and the largest international coverage
of any U.S. wireless carrier.
PROGRAM EXECUTIVE AND STRATEGIC ENGINEER FOR CALIFORNIA STATE
UNIVERSITY SYSTEMS 2012
* Led a large-scale integration program contract held by AT&T
Data Communication, with direct supervision the program's
business manager and a top-caliber team of consultation
engineers,field engineers, project managers, and
administrative staff charged integrating network solutions
across 24 California State University campuses.
* Managed program budget, quality, benchmarks, program risks,
communications, and IT governance.
* Developed and executed program plans to ensure maximum
efficiency in resource allocations across all projects.
* Monitored program's overall evolution, resolving issues and
initiating corrective actions where necessary.
* Provided key strategic engineering guidance to
engineering team specializing in routing, switching,
wireless, security and network management of LAN/WAN
based systems. Managed vendor relations and contracts.
* Examples of Deliverables
Successfully directed a $21M program task upgrading the
network infrastructure, server farm, wireless access,
and network security for 24 California State University
campuses, with all projects completed on time and under
budget.
* Kratos Defense & Security Solutions, San Diego, CA
Corporate and national security solutions; providing
mission critical products, services and solutions for
U.S. National Security.
IT PROGRAM MANAGER 2003 - 2012
* Negotiated multimillion dollar contracts and led
nationwide network infrastructure projects, providing
major IT services and systems engineering solutions for
top commercial and government contracts.
* Reported to CIO and CFO. Led project managers, engineers
and associated staff, and controlled project budgets in
excess of $10M. Worked with CFO to implement budget
controls, minimize financial risk and ensure project
profitability.
* Developed and executed full project lifecycles, including
project initiation, planning, execution and closure.
Managed all integration activities, overseeing operations
and implementation efforts across multiple technologies.
* Reported to senior level government officials and top-tier
corporate executives throughout project lifecycles.
* Led high performance teams through detailed network
assessments; accurately defining stakeholder needs.
Provided in-depth studies to stakeholders. Collaborated
with staff and vendors to develop and implement
desired solution.
* Researched emerging technologies to align with
organizations strategic goals.
* Prepared RFP's, developed and managed contracts, developed
policies, procedures, and implemented best practices for
the PMO.
* Sample of Project Deliverables
Led multiple critical enterprise Medical grade Cisco
network projects ($10M) for UCLA's Medical and Health
Information Group. Drove network discovery, design,
implementation, performance, and optimization at the
newly constructed Merle Norman Pavilion, Santa Monica Ortho
Hospital, Medical Plaza outpatient treatment facility,
and enterprise-wide pathology and radiology networks. In
addition, directed major data center relocation and migration
projects.
* Directed UCLA Ronald Reagan Hospital (new construction)
project. Drove implementation of a Medical Grade Cisco
enterprise network. Managed network implementation team
through concept, design, implementation, and end-user
equipment installation. Collaborated with project sponsor,
shareholders and various medical equipment vendors to
ensure project was delivered on time, to objective and
within budget. Project finished $1.2M above projected
revenue.
PAGE TWO CHARLES D. FUQUA
IT PROGRAM MANAGER - CONTINUED:
* Managed design and installation of the network
Infrastructure Upgrade from ATM to Gig Ethernet at
Ft.Jackson Army Base, South Carolina. Supervised a team of
network engineers, plant engineers and vendors in the
design and implementation of a Foundry high-speed data
network. Designed network from DoD specifications for
52,000 acres, 1,165 buildings supporting in excess of 50,000
end users. Managed inside plant work, configuration of all
network equipment, network operations center management
platform, and implementation of complete disaster recovery
solutions.
* Countrywide Home Loans, Simi Valley, CA
The largest financial services company in the world: first
in assets ($2.72 trillion), second largest by deposits,
and the third largest in the U.S. by market capitalization.
Currently owned by Bank of America.
NETWORK ENGINEER 2000 - 2003
* Provided network engineering support to Countrywide's Core
Data Center with over 1500 windows servers. Installed,
configured and supported infrastructure, including
Windows Server, Active Directory, Exchange and SQL.
* Ensured network system integrity, security and operations
for the optimum performance and accuracy of time and
deadline-sensitive multi-million dollar transactions
occurring 24/7. Performed and documented failure analysis
and directed multiple system-critical projects. Presented
network and server solutions to senior management.
* Designed Windows high availability clustered systems to
support vital data transactions.
* Tested and deployed various vendor products to migrate into
Countrywide's network environment.
* Installed, configured and supported infrastructure, including
Windows Server,Active Directory, Exchange and SQL.
* Provided third-level support for failed systems, network
connectivity issues,and protocol/traffic logistics.
* Maintained network infrastructure in MDF and IDF closets
including upgrades of switches, routers and ancillary
network equipment.
* Identified various business unit needs, evaluated and tested
existing and emerging technologies (hardware and software),
and designed cost-effective solutions to meet business unit
operation goals.
* Examples of Deliverables
* Veritas Disaster Recovery System: directed project planning,
budget administration, scheduling, staff training, risk
management, product research, and oversight of all testing
and migration phases. Documented immediate and long-term
solution results.
* StorageTek Backup System: Lead engineer responsible for
evaluation, implementation, testing and training.
* Rockwell Collins, Inc., Pomona, CA
Leading provider of aviation and information technology
systems, solutions and services to governmental agencies
and aircraft manufacturers. $4.7B in revenues (2009).
ENGINEERING TEST DEPARTMENT SUPERVISOR 1996 - 2000
* EDUCATION
* Keller Graduate School of Management, West Hills,CA 2006
MASTER OF BUSINESS ADMINISTRATION (MBA) EMPHASIS IN
PROJECT MANAGEMENT
* DeVry Institute of Technology, Pomona, CA 2000
BACHELOR OF SCIENCE TELECOMMUNICATIONS MANAGEMENT
Focus on Data Networks
* CERTIFICATIONS
* IT INFRASTRUCTURE LIBRARY (ITIL) FOUNDATION CERTIFICATE
IN IT SERVICE MANAGEMENT 2010
* PROJECT MANAGEMENT INSTITUTE - PROJECT MANAGEMENT
PROFESSIONAL (PMP) 2007
* KELLER GRADUATE SCHOOL OF MANAGEMENT
GRADUATE CERTIFICATE IN PROJECT MANAGEMENT 2006
* CONFIGURATION OF FOUNDRY SWITCHES, ROUTERS,
NETWORK MANAGEMENT PLATFORM 2004
* TRINET NETWORKING, INC. - CISCO SECURITY SPECIALIST
(CSP1) 2002
* TRINET NETWORKING, INC. - CISCO NETWORK PROFESSIONAL
(CCNP) 2002
* TRINET NETWORKING, INC. - CHECKPOINT (CCSA) 2002
* QUICKSTART TECHNOLOGIES, INC. - MICROSOFT CERTIFIED
SYSTEMS ENGINEER (MCSE) 2001
*** Microsoft Word Resume Available on Request ***