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Etobicoke, ON, Canada
... ●Create and Troubleshoot SD-WAN environment using ITIL Process. ●dictate the access between zones, configure security access using access lists on FortiGate Firewalls. ●Client support for USA client and sometimes Canada clients. handling the P3 & P5 ...
- 2019 Mar 14
Etobicoke, ON, Canada
... and documentation for all levels of business • Working knowledge of Information Technology Infrastructure Library (ITIL), System Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodology and practices • Ability to ...
- 2019 Feb 09
Etobicoke, ON, Canada
... On-line Learning- Sigal: Managerial Leadership: Team Coaching, Motivating Employees Conflict Resolution, Project Management, Train the Trainer Crystal Reporting, Oracle, SAP, ACCPAC MS Project, ITIL Management Train the Trainer, Working knowledge of ...
- 2019 Feb 06
Burlington, ON, Canada
... In my most recent employment I built the IT department from the ground up using ITIL as the foundation in designing our practices to meet business requirements Technical Skills Software: Dynamics CRM & Dynamics 365 Hubspot Microsoft Team Foundation ...
- 2019 Jan 23
Etobicoke, ON, Canada
... Electronics and Instrumentation Engineering 2007-2011 ADDITIONAL TRAINING Information Technology Infrastructure Library (ITIL) Foundation Certification by EXIN 2013 IT Service Management Foundation (based on ISO/IEC 20000) by EXIN 2013 Completed ...
- 2019 Jan 15
Mississauga, ON, L5K 2L9, Canada
... Made use of effectively ITIL processes to drive proper change control and eliminate potential outages. Ensure defect-free releases through careful planning, testing, and QA efforts. Monitored monthly compliance by item, researched variances, and ...
- 2019 Jan 14
Toronto, ON, M9C 4Z3, Canada
... (Virtualbox, etc) ITIL processes (ticket databases), ALLARIS CRM system, REMEDY Ticket Database, HP Service Manager 9 Ticket Management System (SM9). Network trouble shooting tools (Wireshark, Protocol analyzers, packet capture/ traces, Tcpdump, ...
- 2018 Dec 11
Mississauga, ON, Canada
... creating database scripts and shell scripts resulting in database optimization Certified in OCP 12c Database Administration and ITIL v3 Strong communication skills, analytical logical abilities, problem solving and ability to work to tight deadlines ...
- 2018 Dec 10
Mississauga, ON, Canada
... In depth Knowledge on ITIL processes like Incident management, Configuration management and Change Management processes. Administration of Juniper SSL VPN Perform policy changes on Check Point, Cisco PIX/ASA, Bluecoat, and Juniper SSL VPN for ...
- 2018 Nov 08
Guelph, ON, Canada
... ServiceNow IBM AIX 6.0 Unix, Linux, Windows, Mac MS Office products, Active Directory, SCCM CERTIFICATION ITIL® Foundation Certificate in IT Service Management (5913500.20626676) January 2017 WORK HISTORY Pernod Ricard – Hiram Walker and Sons Ltd. ...
- 2018 Nov 06