| Resume alert | Resumes 31 - 40 of 241 |
Desktop Support Analyst
Holtsville, NY
... Education 11/20 - DeVry Institute of Technology Long Island City, NY • Currently pursuing a Bachelor’s Degree in Electrical Computer Technology Certifications • ITIL Certified • A+ Certified • IPC Certified (Exp Nov 2024) • Dell PC Certification 5 - 2023 Apr 14
... Education 11/20 - DeVry Institute of Technology Long Island City, NY • Currently pursuing a Bachelor’s Degree in Electrical Computer Technology Certifications • ITIL Certified • A+ Certified • IPC Certified (Exp Nov 2024) • Dell PC Certification 5 - 2023 Apr 14
Customer Service Desk Analyst
Flushing, NY
... CORE COMPETENCIES Knowledge in the Service Desk Management Procedures according to the ITIL v3, Best Practices (Certified) Knowledge and understanding of information and technology operations, responsibilities, processes, and procedures Analytical ... - 2023 Apr 09
... CORE COMPETENCIES Knowledge in the Service Desk Management Procedures according to the ITIL v3, Best Practices (Certified) Knowledge and understanding of information and technology operations, responsibilities, processes, and procedures Analytical ... - 2023 Apr 09
ITIL
Merrick, NY
... HelpDesk Engineer (2003 -2007) Hewlett Packard GDIC, Bangalore EDUCATION AND TRAINING Bachelor of Engineering in Electronics and Communications Indian Engineering College, Tamil, Nadu Certifications MCDBA in SQL Server 2000 ITIL 4 Foundation 2022 ... - 2023 Mar 28
... HelpDesk Engineer (2003 -2007) Hewlett Packard GDIC, Bangalore EDUCATION AND TRAINING Bachelor of Engineering in Electronics and Communications Indian Engineering College, Tamil, Nadu Certifications MCDBA in SQL Server 2000 ITIL 4 Foundation 2022 ... - 2023 Mar 28
Technology Operations Leader
Melville, NY
... ITIL methodologies (ITIL 4 trained) are leveraged while adhering to agreed upon KPI metrics. • Provide end-user white glove support as needed for incidents and requests all hardware, software, mobile, and video conferencing tools. Serve as an ... - 2023 Mar 20
... ITIL methodologies (ITIL 4 trained) are leveraged while adhering to agreed upon KPI metrics. • Provide end-user white glove support as needed for incidents and requests all hardware, software, mobile, and video conferencing tools. Serve as an ... - 2023 Mar 20
Management Consultant Scrum Master
Northport, NY
... CERTIFICATIONS Project Management Professional, PMP® Agile Certified Scrum Master, CSM Certified Scrum Product Owner, CSPO ITIL v4, IT Service management VMware Certified Professional vSphere [V5.5] CCNA Routing & Switching Cisco ID: CSCO12808619 / ... - 2023 Mar 06
... CERTIFICATIONS Project Management Professional, PMP® Agile Certified Scrum Master, CSM Certified Scrum Product Owner, CSPO ITIL v4, IT Service management VMware Certified Professional vSphere [V5.5] CCNA Routing & Switching Cisco ID: CSCO12808619 / ... - 2023 Mar 06
Technical Support Help Desk
East Meadow, NY, 11554
... Redesigned the Help Desk ticketing system from Jira Service Desk to Jira Service Management using ITIL processes. Technical expertise includes: Environments Microsoft SQL Server 2000 / 2008 / 2010, Windows, HP3000 Development SQL, Delphi, Visual ... - 2023 Feb 26
... Redesigned the Help Desk ticketing system from Jira Service Desk to Jira Service Management using ITIL processes. Technical expertise includes: Environments Microsoft SQL Server 2000 / 2008 / 2010, Windows, HP3000 Development SQL, Delphi, Visual ... - 2023 Feb 26
Compliance Auditor Systems Manager
The Bronx, NY
... A+ ITIL/ITSM Technical Proficiencies VM Ware Linux Virtualization Firewalls Proxies Nmap ACL LAN/WAN SharePoint Routing and Switching Active Directory ITIL TCP/IP COBIT Unix CIS NIST Virtualization GLBA Wire Shark SOX HIPAA AuditBoard TeamMate - 2023 Feb 05
... A+ ITIL/ITSM Technical Proficiencies VM Ware Linux Virtualization Firewalls Proxies Nmap ACL LAN/WAN SharePoint Routing and Switching Active Directory ITIL TCP/IP COBIT Unix CIS NIST Virtualization GLBA Wire Shark SOX HIPAA AuditBoard TeamMate - 2023 Feb 05
Information Officer Chief
Merrick, NY
... Ensure resolution of all issues both service impacting and non-service impacting using standard ITIL methodologies. Other Managerial responsibilities include yearly performance evaluations, creation of individual training and career development ... - 2023 Feb 02
... Ensure resolution of all issues both service impacting and non-service impacting using standard ITIL methodologies. Other Managerial responsibilities include yearly performance evaluations, creation of individual training and career development ... - 2023 Feb 02
Help Desk Computer Technician
Oceanside, NY
... ITIL; ServiceNow; Wyse Management; Infoblox remote desktop assistance, video conferencing tools (WebEx, Google Meets, Skype, and Zoom) • Hardware – Data encryption; backup recovery including cleanups, imaging; Mobile Device troubleshooting; PC ... - 2023 Jan 16
... ITIL; ServiceNow; Wyse Management; Infoblox remote desktop assistance, video conferencing tools (WebEx, Google Meets, Skype, and Zoom) • Hardware – Data encryption; backup recovery including cleanups, imaging; Mobile Device troubleshooting; PC ... - 2023 Jan 16
Call Center Customer Service
Melville, NY
... EDUCATION AND PROFESSIONAL SKILLS Business Administration, Associates Degree Nassau Community College ServiceNow, ITIL Service Management, UCaaS, CCaaS, Microsoft Teams, Zoom, Audio/Video Conferencing Systems, Expense Management, Telecommunications - 2022 Dec 22
... EDUCATION AND PROFESSIONAL SKILLS Business Administration, Associates Degree Nassau Community College ServiceNow, ITIL Service Management, UCaaS, CCaaS, Microsoft Teams, Zoom, Audio/Video Conferencing Systems, Expense Management, Telecommunications - 2022 Dec 22